Dept of State Health Services
Program Specialist V
Dept of State Health Services, Austin, Texas, us, 78716
Job Description:Program Specialist V - Under the limited leadership of the Texas Vaccines for Children and Adult Safety Net Program Manager, this position performs highly advanced (senior-level) consultative services and technical assistance work with considerable latitude for the use of initiative and independent judgment in the Adult Immunization Program and future adult immunization activities. Work involves planning, developing, and implementing strategies to improve adult immunizations; training and education; programmatic management; internal quality assurance. Works with the DSHS Regional Adult Safety Net (ASN) team and communicates with staff at ASN enrolled sites. Program and liaison for partnerships with state and national professional associations, stakeholders, and internal partners. Writes or updates policies and procedures for the adult immunization activities and project team. Communicates with partners verbally and in writing regarding adult immunization, notifications and updates. Provides updates on the adult immunization program to senior management.
Essential Job Functions:Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
(40%) Serves as a subject matter expert for the Adult Immunization Program by providing education and technical assistance to the team, internal partners and stakeholders. Writes or updates policies and procedures for the ASN team. Communicates with customers verbally and in writing regarding Centers for Disease Control (CDC) notifications and updates. Provides recommendations on complex ASN Program policies and procedures to senior management. Performs high-level reviews, evaluation, and distribution of immunization vaccine coverage assessment rates to providers, stakeholders and management that are received from the Assessment, Compliance and Evaluation (ACE) group. Responsible for advanced (senior-level) writing/editing/updating program manuals for participating providers and responsible entities. Distributes and monitors the work of three staff members in the ASN group and develops and implements the team's performance. Reviews travel of all ASN team members. Communicates with customers verbally and in writing. Conducts training for other staff on policies and procedures of the ASN Program.
(35%) Prepares and facilitates presentations at local, state, and national conferences to both internal and external stakeholders. Interface and collaborate with internal partners and stakeholders both verbally and in writing. Maintains ASN Program by coordinating meetings with internal and external stakeholders. Compiles complex information and submits articles for newsletters on information that is applicable to responsible entity staff or staff at enrolled ASN sites using Microsoft Word. Assists manager in providing oversite of ASN program operations. Performs QA activities to improve program and works with program staff to identify and resolve technical and procedural problems.
(20%) Actively participates in phone calls with CDC and attends CDC in person trainings. Prepares brochures and other documents on ASN Program for distribution to staff at ASN-enrolled sites. Responds to customer inquiries in writing and via the telephone. Explains complex policies and procedures to staff from ASN enrolled sites. Responsible for updating and maintaining policy manuals for the ASN group.
(5%) Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location
Knowledge Skills Abilities:Knowledge of the immunizations, medical terminology; the natural history of vaccine-preventable diseases; risk assessment and risk management related to vaccine-preventable diseases.
Strong skills in communicating verbally and in writing and presenting information publicly.
Skill in synthesizing, analyzing and evaluating highly complicated and technical information and translating it in to understandable and concise documents and oral presentations for agency execution, elected officials, and the public.
Skill in developing creative and workable solutions to complex problems and policy issues.
Strong skills in analyzing and evaluating complex federal and state legislation, program, policy, and operations issues.
Strong skills in researching, interpreting, and analyzing complex data and policies, and identifying policy options and impacts for decision makers.
Skill in interpersonal relationships, including the ability to work with people under pressure, negotiate among multiple parties, resolve conflicts, and establish and maintain effective working relationships with various level personnel in governmental entities.
Ability to collaborate and develop effective professional relationships with coworkers and stakeholders.
Ability to prioritize time and manage multiple project deadlines.
Ability to work cooperatively in a team environment.
Ability to use Office Products, including Excel, Word, PowerPoint, and Outlook
Registration or Licensure Requirements:N/A
Initial Selection Criteria:•Experience in public health, health promotion and education, and/or immunizations.•Bachelor's degree preferred.•Experience and education may be substituted for one another.
Additional Information:An In-Basket Assignment will be required at the time of the interview.
Must be legally authorized to work in the U.S. without sponsorship. HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
Safe operation of either a state-owned vehicle or personal vehicle is required to conduct state business and an acceptable driving record must be maintained in accordance with DSHS Policy OS-3901, Fleet Operations and Management and Procedures and standards developed by the Texas Department of Public Safety.
MOS Code:11B, 11C, 13B, 13D, 13F, 14S, 29E, OS, YN, YNS, 641X, 711X, 712X, 715X, 721X, 731X, 732X, 208, 360, 040, OSS, 0111, 0231, 0481, 0521, 7011, 7041, 8005, 8U000, 16GX,060CO, 86MO, 86PO, 88A
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
I-9 Form - Click here to download the I-9 form.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Top 10 Tips for Success when Applying to Jobs at HHSC and DSHS
Essential Job Functions:Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
(40%) Serves as a subject matter expert for the Adult Immunization Program by providing education and technical assistance to the team, internal partners and stakeholders. Writes or updates policies and procedures for the ASN team. Communicates with customers verbally and in writing regarding Centers for Disease Control (CDC) notifications and updates. Provides recommendations on complex ASN Program policies and procedures to senior management. Performs high-level reviews, evaluation, and distribution of immunization vaccine coverage assessment rates to providers, stakeholders and management that are received from the Assessment, Compliance and Evaluation (ACE) group. Responsible for advanced (senior-level) writing/editing/updating program manuals for participating providers and responsible entities. Distributes and monitors the work of three staff members in the ASN group and develops and implements the team's performance. Reviews travel of all ASN team members. Communicates with customers verbally and in writing. Conducts training for other staff on policies and procedures of the ASN Program.
(35%) Prepares and facilitates presentations at local, state, and national conferences to both internal and external stakeholders. Interface and collaborate with internal partners and stakeholders both verbally and in writing. Maintains ASN Program by coordinating meetings with internal and external stakeholders. Compiles complex information and submits articles for newsletters on information that is applicable to responsible entity staff or staff at enrolled ASN sites using Microsoft Word. Assists manager in providing oversite of ASN program operations. Performs QA activities to improve program and works with program staff to identify and resolve technical and procedural problems.
(20%) Actively participates in phone calls with CDC and attends CDC in person trainings. Prepares brochures and other documents on ASN Program for distribution to staff at ASN-enrolled sites. Responds to customer inquiries in writing and via the telephone. Explains complex policies and procedures to staff from ASN enrolled sites. Responsible for updating and maintaining policy manuals for the ASN group.
(5%) Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location
Knowledge Skills Abilities:Knowledge of the immunizations, medical terminology; the natural history of vaccine-preventable diseases; risk assessment and risk management related to vaccine-preventable diseases.
Strong skills in communicating verbally and in writing and presenting information publicly.
Skill in synthesizing, analyzing and evaluating highly complicated and technical information and translating it in to understandable and concise documents and oral presentations for agency execution, elected officials, and the public.
Skill in developing creative and workable solutions to complex problems and policy issues.
Strong skills in analyzing and evaluating complex federal and state legislation, program, policy, and operations issues.
Strong skills in researching, interpreting, and analyzing complex data and policies, and identifying policy options and impacts for decision makers.
Skill in interpersonal relationships, including the ability to work with people under pressure, negotiate among multiple parties, resolve conflicts, and establish and maintain effective working relationships with various level personnel in governmental entities.
Ability to collaborate and develop effective professional relationships with coworkers and stakeholders.
Ability to prioritize time and manage multiple project deadlines.
Ability to work cooperatively in a team environment.
Ability to use Office Products, including Excel, Word, PowerPoint, and Outlook
Registration or Licensure Requirements:N/A
Initial Selection Criteria:•Experience in public health, health promotion and education, and/or immunizations.•Bachelor's degree preferred.•Experience and education may be substituted for one another.
Additional Information:An In-Basket Assignment will be required at the time of the interview.
Must be legally authorized to work in the U.S. without sponsorship. HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
Safe operation of either a state-owned vehicle or personal vehicle is required to conduct state business and an acceptable driving record must be maintained in accordance with DSHS Policy OS-3901, Fleet Operations and Management and Procedures and standards developed by the Texas Department of Public Safety.
MOS Code:11B, 11C, 13B, 13D, 13F, 14S, 29E, OS, YN, YNS, 641X, 711X, 712X, 715X, 721X, 731X, 732X, 208, 360, 040, OSS, 0111, 0231, 0481, 0521, 7011, 7041, 8005, 8U000, 16GX,060CO, 86MO, 86PO, 88A
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
I-9 Form - Click here to download the I-9 form.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Top 10 Tips for Success when Applying to Jobs at HHSC and DSHS