Acord (association For Cooperative Operations Research And Development)
Epic System Administrator 4 - Client Services - FT - Day - Hybrid
Acord (association For Cooperative Operations Research And Development), Orange, California, United States, 92613
Epic System Administrator 4 - Client Services - FT - Day - HybridReq ID:
92183Location:
Irvine, CaliforniaDivision:
Medical CenterDepartment:
Client ServicesPosition Type:
Full TimeSalary Range Minimum:
USD $104,900.00/Yr.Salary Range Maximum:
USD $198,900.00/Yr.Who We AreUCI Health
is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. UCI Health is comprised of its main campus,
UCI Medical Center , a 459-bed, acute care hospital in Orange, Calif., four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties and ambulatory care centers across the region. Listed among America's Best Hospitals by U.S. News & World Report for 23 consecutive years, UCI Medical Center provides tertiary and quaternary care and is home to Orange County's only
National Cancer Institute-designated comprehensive cancer center ,
high-risk perinatal/neonatal program
and American College of Surgeons-verified
Level I adult and Level II pediatric trauma center ,
gold level 1 geriatric emergency department
and
regional burn center . UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County.To learn more about UCI Health, visit
www.ucihealth.org.Your Role on the TeamPosition Summary:Incumbent provides expert level systems administration and technical support for the Epic EHR (Electronic Medical Record) and its ancillary services. Participates in an array of projects related to Epic system functionality and integrations. Utilizes knowledge of Epic, Infrastructure, and Client Systems to provide guidance and expertise in managing the non-hosted portion of Epic as well as Epic as it relates to End User Computing. Selects methods, techniques, and evaluation criteria to obtain results. Gives presentations to associated team and other technical units.What It Takes to be SuccessfulRequired Qualifications:Thorough understanding of infrastructure management including but not limited to: Active Directory, Group Policies, Hypervisor platforms, remote application deployment, and incident management.Technical understanding of both wired and wireless networking, including: DNS, DHCP, TCP/IP, VPN, Ethernet/802.3, and Wireless/802.11Some knowledge of clinical systems such as patient registration, patient accounting, EMRs, or electronic medication administrationMust possess the skill, knowledge and abilities essential to the successful performance of assigned dutiesMust carry a pager/phone and provide on-call support for IT related issuesMust be willing and able to work occasional weekends and evenings as neededKnowledge of operating system internals, file systems, functions of hardware components, and how hardware and software components work together to form a computer systemFamiliar with scripting and programming languagesExtensive understanding of the full Microsoft 365 SuiteExtensive knowledge of Client Management Software technologies such as SCCM or Altiris.Excellent written and verbal communication skills in EnglishExcellent written and verbal communication skills for effective customer service, documentation, and communication with vendorsEpic ECSA 102 Certification required w/in 12 months of start dateECSA 101 Certification is required w/in 6 months of hire date. Including 3rd party certification.Demonstrates customer service skills appropriate to the jobBachelor's degree or equivalent experience with emphasis on information systems, business administration, or healthcare related field with course work in systems analysis and development.Ability to provide high level support for the client computing environment requiring a comprehensive knowledge of PC/Apple Desktops, Laptops, peripherals, software, operating systems, email systems, network connectivity, thin client/terminal technologies, and printing servicesAbility to maintain a work pace appropriate to the workloadAbility to interact with SQL relational databases at a programmatic levelAbility to independently solve technical issues5 years of experience in system administrationPreferred Qualifications:Working knowledge of application virtualization and user experience/profile abstraction.Working knowledge of Virtual Desktop technologies such as VMware View.Working knowledge of Thin client and other terminal related technologiesWorking knowledge of Citrix related technologiesNetwork +Microsoft Azure Certification (Associate or Expert) Security + or CISSPMCSE CertificationITIL CertificationConditions of Employment:The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:Background Check and Live ScanLegal Right to Work in the United StatesVaccination PoliciesSmoking and Tobacco PolicyDrug Free EnvironmentThe following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.California Child Abuse and Neglect Reporting ActE-VerifyPre-Placement Health EvaluationDetails of each policy may be reviewed by visiting the following page:
https://hr.uci.edu/new-hire/conditions-of-employment.phpClosing Statement:The University of California, Irvine is an
Equal Opportunity/Affirmative Action Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC
nondiscrimination policy .We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at
eec@uci.edu
or at (949) 824-0500, Monday - Friday from 8:30 a.m. - 5:00 p.m.Consideration for Work Authorization SponsorshipMust be able to provide proof of work authorizationTo apply, visit
https://jobs.uci.edu/careers-home/jobs/92183
#J-18808-Ljbffr
92183Location:
Irvine, CaliforniaDivision:
Medical CenterDepartment:
Client ServicesPosition Type:
Full TimeSalary Range Minimum:
USD $104,900.00/Yr.Salary Range Maximum:
USD $198,900.00/Yr.Who We AreUCI Health
is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. UCI Health is comprised of its main campus,
UCI Medical Center , a 459-bed, acute care hospital in Orange, Calif., four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties and ambulatory care centers across the region. Listed among America's Best Hospitals by U.S. News & World Report for 23 consecutive years, UCI Medical Center provides tertiary and quaternary care and is home to Orange County's only
National Cancer Institute-designated comprehensive cancer center ,
high-risk perinatal/neonatal program
and American College of Surgeons-verified
Level I adult and Level II pediatric trauma center ,
gold level 1 geriatric emergency department
and
regional burn center . UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County.To learn more about UCI Health, visit
www.ucihealth.org.Your Role on the TeamPosition Summary:Incumbent provides expert level systems administration and technical support for the Epic EHR (Electronic Medical Record) and its ancillary services. Participates in an array of projects related to Epic system functionality and integrations. Utilizes knowledge of Epic, Infrastructure, and Client Systems to provide guidance and expertise in managing the non-hosted portion of Epic as well as Epic as it relates to End User Computing. Selects methods, techniques, and evaluation criteria to obtain results. Gives presentations to associated team and other technical units.What It Takes to be SuccessfulRequired Qualifications:Thorough understanding of infrastructure management including but not limited to: Active Directory, Group Policies, Hypervisor platforms, remote application deployment, and incident management.Technical understanding of both wired and wireless networking, including: DNS, DHCP, TCP/IP, VPN, Ethernet/802.3, and Wireless/802.11Some knowledge of clinical systems such as patient registration, patient accounting, EMRs, or electronic medication administrationMust possess the skill, knowledge and abilities essential to the successful performance of assigned dutiesMust carry a pager/phone and provide on-call support for IT related issuesMust be willing and able to work occasional weekends and evenings as neededKnowledge of operating system internals, file systems, functions of hardware components, and how hardware and software components work together to form a computer systemFamiliar with scripting and programming languagesExtensive understanding of the full Microsoft 365 SuiteExtensive knowledge of Client Management Software technologies such as SCCM or Altiris.Excellent written and verbal communication skills in EnglishExcellent written and verbal communication skills for effective customer service, documentation, and communication with vendorsEpic ECSA 102 Certification required w/in 12 months of start dateECSA 101 Certification is required w/in 6 months of hire date. Including 3rd party certification.Demonstrates customer service skills appropriate to the jobBachelor's degree or equivalent experience with emphasis on information systems, business administration, or healthcare related field with course work in systems analysis and development.Ability to provide high level support for the client computing environment requiring a comprehensive knowledge of PC/Apple Desktops, Laptops, peripherals, software, operating systems, email systems, network connectivity, thin client/terminal technologies, and printing servicesAbility to maintain a work pace appropriate to the workloadAbility to interact with SQL relational databases at a programmatic levelAbility to independently solve technical issues5 years of experience in system administrationPreferred Qualifications:Working knowledge of application virtualization and user experience/profile abstraction.Working knowledge of Virtual Desktop technologies such as VMware View.Working knowledge of Thin client and other terminal related technologiesWorking knowledge of Citrix related technologiesNetwork +Microsoft Azure Certification (Associate or Expert) Security + or CISSPMCSE CertificationITIL CertificationConditions of Employment:The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:Background Check and Live ScanLegal Right to Work in the United StatesVaccination PoliciesSmoking and Tobacco PolicyDrug Free EnvironmentThe following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.California Child Abuse and Neglect Reporting ActE-VerifyPre-Placement Health EvaluationDetails of each policy may be reviewed by visiting the following page:
https://hr.uci.edu/new-hire/conditions-of-employment.phpClosing Statement:The University of California, Irvine is an
Equal Opportunity/Affirmative Action Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC
nondiscrimination policy .We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at
eec@uci.edu
or at (949) 824-0500, Monday - Friday from 8:30 a.m. - 5:00 p.m.Consideration for Work Authorization SponsorshipMust be able to provide proof of work authorizationTo apply, visit
https://jobs.uci.edu/careers-home/jobs/92183
#J-18808-Ljbffr