Technical Analyst 4

Job Duties : Deliver solutions to the Oracle customer base while serving as an advocate for customer needs. Offer strategic technical support to assure the highest level of customer satisfaction. Create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. Serve as an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. May telecommute.Minimum Requirements : Employer will accept a Master's degree in Computer Science, Engineering, or related field and 3 years of experience in the job offered or in a Computer-related occupation. Position requires:Exadata Implementations;Oracle Exadata Cloud Services;ASM architecture;RAC architecture;Clustering technologies from different vendors;Oracle database features;Large Database management systems;Support tools and Oracle diagnostics;Programming and troubleshooting knowledge in C or C++;Unix, Linux and Windows operating systems;Hardware debugging skills.Career Level - IC4

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