Green River College
Program Coordinator - College and Career Pathways
Green River College, Auburn, Washington, United States, 98002
Salary:
$3,477.00 - $3,643.00 Monthly
Location :
Main Campus - 12401 SE 320th Street Auburn, WA
Job Type:
Classified Full Time
Job Number:
24c-006
Department:
Instruction
Opening Date:
08/21/2024
Closing Date:
Continuous
Position Summary
First Review the week of September 9th
5% King County Premium Pay will be added
The Program Coordinator provides support to the College & Career Pathways Division under the general supervision from the Senior Director of Transitional Studies. The Program Coordinator provides inclusive, excellent customer service, while performing a variety of duties and delivering the information regarding college admission, enrollment, the BEdA Programs (includes Transitional Studies, English Language Learning, Open Doors and IBEST (Integrated Basic Education and Skills Training)), CASA Testing processes, and other college services to students, faculty, staff and community members. This position follows the practices, regulations, student confidentiality policies, and other collegial and departmental procedures, established by Green River College and State Board of Community and Technical Colleges and outlined by FERPA (Family Educational Rights and Privacy Act).
This position encouraged to be committed to Diversity, Equity, and Inclusion through the incorporation of principles of inclusive practices toward the intersectional identities defined by culture, race, ethnicity, sex, gender, sexual orientation, immigration status, disability, religion, veteran status, social status, and age. Given the population's diversity, it is important to show awareness of other's social identities and promote a respectful, diverse, equitable and inclusive work environment with effectively addressed concerns. The concerns that must be addressed are listed, but not limited to:Maintaining productive work relationships while considering multiple perspectives.Articulating the department and division's commitment to diversity, equity and inclusion and the reasons for its importance.Forming respectful relationships with individuals and organizations representing diverse constituenciesSeeking regular input to better understand diversity and inclusion issuesPromoting a collaborative workplace climate that recognizes, celebrates, and rewards diversity, equity, and inclusion.Recognizing and addressing incidents of explicit and implicit bias in the workplace.Be consistent with remaining actively involved in advancing diversity, equity, and inclusion through active participation in workshops, discussions, and learning opportunities that lead towards racial and social justice and equity.ABOUT THE COLLEGE:Green River College's student body is made up of approximately 41% Academic Transfer students, 34% Professional-Technical students, 15% Adult Basic Education student, and 3% Applied Bachelor degrees. Green River College has four campuses, including the main campus in Auburn, Washington, with satellite campuses in Kent, downtown Auburn, and Enumclaw. Green River programs serve high school graduates, Running Start students (dual enrollment in local high schools and the college), those seeking retraining for the workforce, international students, students learning English, and Continuing Education students. Green River's service areas are increasingly ethnically diverse, comprising African Americans, African immigrants, Asian Americans, Asians, Latinx, Native Americans, Pacific Islanders, and Middle Eastern Americans, among other communities.
COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION:We commit to be an anti-racist institution where all students, faculty, and staff receive the access, resources, and services needed to achieve their educational, career, and personal goals. Green River College makes social and economic justice, equity, and inclusion our highest priorities.The Green River College definition of equity encompasses all identities, including but not limited to race, ethnicity, economic status, gender identity, sexual identity, disability, religion/spirituality, immigration status, age, and culture. We understand individual needs vary widely, and the effects of discrimination and historical oppression must be taken into account while aiming for equitable opportunities and outcomes for all.Position Responsibilities
Customer Service Duties:Provide inclusive, equitable, and professional customer service to students, staff, faculty, and community membersProvide direct customer service through various channels including virtual, in-person, email, phone communicationExplain college policies, procedures, and program information in a friendly, caring, and informative mannerSchedule appointments for TS, ELL, IBEST students by utilizing available technologyTroubleshoot various issues for walk-in student, faculty, and staffAdmissions and Enrollment Duties:
Schedule orientation and assessment appointments for potential ABE (Adult Basic Education) studentsProcess admission applications for potential ELL students in timely manner, during ELL registration processesMaintain the student application dataAssist in CASAS pre- and post-testing, maintain CASAS inventory and coordinate the CASAS scheduleProcess student enrollment, including add, drop, overload, and swap coursesKeep the Senior Director of Transitional Studies and the Program Manager of College & Career Pathways informed of quality control issues
Data Reporting Duties:
Assist in the preparation, compilation, and coordination of reports and records such as scheduling, registration, and testingEstablish and maintain electronic and/or manual file systems or data base filesOversee quality control of WABERS (LACES) data, including working with program faculty at on- and off-campus sites, to clarify reporting practices and resolve data discrepanciesOversee WABERS (LACES) data collectionCreate electronic student files to import into WABERS (LACES)Enter student data into WABERS (LACES)Generate ELL CASAS (STEP) reportsGenerate enrollment reportsGenerate student contact information reportsPerform related duties as assigned
Qualifications
Minimum Qualifications:
High School Diploma with two (2) years of clerical experience or equivalent professional trainingDemonstrated competence in verbal, written communication and interpersonal skills, and the ability to work positively with students, faculty, staff, and community partnersDemonstrated multicultural competence (including an awareness and understanding of historically minoritized populations) and maintain an educational and work environment that affirms commitment to equity, diversity, and inclusion.Ability to adhere to the highest standards of integrity and honesty and maintain confidentialityDemonstrated ability to work cooperatively, strategically, and effectivelyDemonstrated ability to multitask and prioritize a heavy workloadExcellent organizational and time management skillsAbility to work with students with limited English or students who have extraordinary or multiple challenges in their livesAbility to work for a program that has stringent federal and state mandates and strict deadlinesAbility to troubleshoot, research, resolve, and recall information requiredAbility to multitask, and remain customer-focused, in a high-traffic environmentAbility to be open to feedback/constructive criticism, development, and continual learning and display an ongoing commitment to learning and self-improvementAbility to be self-motivated with a diligent work ethicAbility to work independently and as a member of a teamDemonstrated proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, SharePoint) and electronic databasesMust be flexible and open to additional and variable work hours in the periods of test sessions
Preferred Qualifications:
Associate degreePrior PeopleSoft experiencePrior work experience with federal and/or state admissions, enrollment rules, regulations, and policiesBi-lingual in one of the top seven languages in Adult Basic Education service area: Spanish, Dari, Pashto, Vietnamese, Chinese, Somali, Russian, or Ukrainian
Supplemental Information
Required Training:
Non-discriminationEthicsChild Abuse and NeglectSafety OrientationTitle IXFERPASecurity Awareness TrainingOther training responsive to the changing needs of the CollegeWORKING CONDITIONS:Essential functions of this position may include:Sitting and standing for prolonged periodExtensive readingFrequent repetitive finger, hand, and arm movementsProlonged use of computer and exposure to station screenWork in the office environment with frequent interruptions
Attach the following with your completed online application and responses to the Supplemental Questions (located under the tab titled "Supplemental Questions") to be considered for this position.
A Cover Letter which specifically describes how you meet each qualificationResumeSupplemental question(s)(*) Should you have any difficulties uploading the below documents, please contact NeoGov tech support at 1-855-524-5627 Mon-Fri 6 a.m. - 6 p.m. pacific time.This position is part of a bargaining unit subject to a collective bargaining agreement.
At this time, Green River College is not sponsoring for H1-B Visas.
All offers of employment are subject to background checks. (Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.)
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law RCW 28B.112.080.
Green River College is a tobacco free campus. For more information on the tobacco policy, please visit the following link:
Jeanne Clery Statement:
Notice of Availability of Annual Security and Fire Safety Report- Green River College's Annual Safety and Fire Report is available online at , containing mandated information about current campus policies concerning safety and security issues, required statistics, and other related information for the past three calendar years. To obtain a paper copy of the report, please call 253-288-3350.
The following person has been designated to handle inquiries regarding the non-discrimination policies: Executive Director of Human Resources, 12401 SE 320th Street, Auburn, WA 98092-3622, (253) 288-3320.
To request disability accommodation in the application process, contact the Disability Support Services at (253) 833-9111, ext. 2631; TTY (253) 288-3359.
Equal Opportunity Employer and Statement of Non-Discrimination:
Green River College does not discriminate on the basis of race, color, national origin, citizenship or immigration status, age, perceived or actual sensory, physical or mental disability, pregnancy, genetic information, gender, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran or military status, or the use of a trained guide dog or service animal. Green River College prohibits discrimination on the basis of sex, including sex-based harassment, and sex discrimination in any education program or activity that it operates, as required by Title IX and its regulations, including in admission and employment. Inquiries about Title IX may be referred to Green River College's Title IX Coordinator, the U.S. Department of Education's Office for Civil Rights, or both.
Reporting:
Any employee, student, applicant, or visitor who believes that he, she or they have been the subject of discrimination or harassment should report the incident or incidents to the College's appropriate Title IX Coordinator identified below. If the complaint is against that Coordinator, the complainant should report the matter to the President's office for referral to an alternate designee.
For students/employees/public/visitors/applicants:Amelia Barbadoro, Title IX Coordinator • Equity, Diversity, InclusionEmail:
More than Just a Paycheck!Washington State offers one of the most competitive benefits packages in the nation. We understand that your life revolves around more than just your career and that your priority is making sure that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement and dental plans through the , and most classified staff members will participate in either WA state's PERS 2 or PERS 3 retirement programs. Other benefits include sick and vacation leave, staff training, paid holidays, and the opportunity to participate in the tuition-waiver program. We also offer an on-campus fitness center.
Health Benefits:Medical, dental, life and long term disability insurance benefits are provided as currently administered under the Public Employees Benefits Board.
01
Describe your experience, education, and background regarding diversity, equity, and inclusion.
Required Question
$3,477.00 - $3,643.00 Monthly
Location :
Main Campus - 12401 SE 320th Street Auburn, WA
Job Type:
Classified Full Time
Job Number:
24c-006
Department:
Instruction
Opening Date:
08/21/2024
Closing Date:
Continuous
Position Summary
First Review the week of September 9th
5% King County Premium Pay will be added
The Program Coordinator provides support to the College & Career Pathways Division under the general supervision from the Senior Director of Transitional Studies. The Program Coordinator provides inclusive, excellent customer service, while performing a variety of duties and delivering the information regarding college admission, enrollment, the BEdA Programs (includes Transitional Studies, English Language Learning, Open Doors and IBEST (Integrated Basic Education and Skills Training)), CASA Testing processes, and other college services to students, faculty, staff and community members. This position follows the practices, regulations, student confidentiality policies, and other collegial and departmental procedures, established by Green River College and State Board of Community and Technical Colleges and outlined by FERPA (Family Educational Rights and Privacy Act).
This position encouraged to be committed to Diversity, Equity, and Inclusion through the incorporation of principles of inclusive practices toward the intersectional identities defined by culture, race, ethnicity, sex, gender, sexual orientation, immigration status, disability, religion, veteran status, social status, and age. Given the population's diversity, it is important to show awareness of other's social identities and promote a respectful, diverse, equitable and inclusive work environment with effectively addressed concerns. The concerns that must be addressed are listed, but not limited to:Maintaining productive work relationships while considering multiple perspectives.Articulating the department and division's commitment to diversity, equity and inclusion and the reasons for its importance.Forming respectful relationships with individuals and organizations representing diverse constituenciesSeeking regular input to better understand diversity and inclusion issuesPromoting a collaborative workplace climate that recognizes, celebrates, and rewards diversity, equity, and inclusion.Recognizing and addressing incidents of explicit and implicit bias in the workplace.Be consistent with remaining actively involved in advancing diversity, equity, and inclusion through active participation in workshops, discussions, and learning opportunities that lead towards racial and social justice and equity.ABOUT THE COLLEGE:Green River College's student body is made up of approximately 41% Academic Transfer students, 34% Professional-Technical students, 15% Adult Basic Education student, and 3% Applied Bachelor degrees. Green River College has four campuses, including the main campus in Auburn, Washington, with satellite campuses in Kent, downtown Auburn, and Enumclaw. Green River programs serve high school graduates, Running Start students (dual enrollment in local high schools and the college), those seeking retraining for the workforce, international students, students learning English, and Continuing Education students. Green River's service areas are increasingly ethnically diverse, comprising African Americans, African immigrants, Asian Americans, Asians, Latinx, Native Americans, Pacific Islanders, and Middle Eastern Americans, among other communities.
COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION:We commit to be an anti-racist institution where all students, faculty, and staff receive the access, resources, and services needed to achieve their educational, career, and personal goals. Green River College makes social and economic justice, equity, and inclusion our highest priorities.The Green River College definition of equity encompasses all identities, including but not limited to race, ethnicity, economic status, gender identity, sexual identity, disability, religion/spirituality, immigration status, age, and culture. We understand individual needs vary widely, and the effects of discrimination and historical oppression must be taken into account while aiming for equitable opportunities and outcomes for all.Position Responsibilities
Customer Service Duties:Provide inclusive, equitable, and professional customer service to students, staff, faculty, and community membersProvide direct customer service through various channels including virtual, in-person, email, phone communicationExplain college policies, procedures, and program information in a friendly, caring, and informative mannerSchedule appointments for TS, ELL, IBEST students by utilizing available technologyTroubleshoot various issues for walk-in student, faculty, and staffAdmissions and Enrollment Duties:
Schedule orientation and assessment appointments for potential ABE (Adult Basic Education) studentsProcess admission applications for potential ELL students in timely manner, during ELL registration processesMaintain the student application dataAssist in CASAS pre- and post-testing, maintain CASAS inventory and coordinate the CASAS scheduleProcess student enrollment, including add, drop, overload, and swap coursesKeep the Senior Director of Transitional Studies and the Program Manager of College & Career Pathways informed of quality control issues
Data Reporting Duties:
Assist in the preparation, compilation, and coordination of reports and records such as scheduling, registration, and testingEstablish and maintain electronic and/or manual file systems or data base filesOversee quality control of WABERS (LACES) data, including working with program faculty at on- and off-campus sites, to clarify reporting practices and resolve data discrepanciesOversee WABERS (LACES) data collectionCreate electronic student files to import into WABERS (LACES)Enter student data into WABERS (LACES)Generate ELL CASAS (STEP) reportsGenerate enrollment reportsGenerate student contact information reportsPerform related duties as assigned
Qualifications
Minimum Qualifications:
High School Diploma with two (2) years of clerical experience or equivalent professional trainingDemonstrated competence in verbal, written communication and interpersonal skills, and the ability to work positively with students, faculty, staff, and community partnersDemonstrated multicultural competence (including an awareness and understanding of historically minoritized populations) and maintain an educational and work environment that affirms commitment to equity, diversity, and inclusion.Ability to adhere to the highest standards of integrity and honesty and maintain confidentialityDemonstrated ability to work cooperatively, strategically, and effectivelyDemonstrated ability to multitask and prioritize a heavy workloadExcellent organizational and time management skillsAbility to work with students with limited English or students who have extraordinary or multiple challenges in their livesAbility to work for a program that has stringent federal and state mandates and strict deadlinesAbility to troubleshoot, research, resolve, and recall information requiredAbility to multitask, and remain customer-focused, in a high-traffic environmentAbility to be open to feedback/constructive criticism, development, and continual learning and display an ongoing commitment to learning and self-improvementAbility to be self-motivated with a diligent work ethicAbility to work independently and as a member of a teamDemonstrated proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, SharePoint) and electronic databasesMust be flexible and open to additional and variable work hours in the periods of test sessions
Preferred Qualifications:
Associate degreePrior PeopleSoft experiencePrior work experience with federal and/or state admissions, enrollment rules, regulations, and policiesBi-lingual in one of the top seven languages in Adult Basic Education service area: Spanish, Dari, Pashto, Vietnamese, Chinese, Somali, Russian, or Ukrainian
Supplemental Information
Required Training:
Non-discriminationEthicsChild Abuse and NeglectSafety OrientationTitle IXFERPASecurity Awareness TrainingOther training responsive to the changing needs of the CollegeWORKING CONDITIONS:Essential functions of this position may include:Sitting and standing for prolonged periodExtensive readingFrequent repetitive finger, hand, and arm movementsProlonged use of computer and exposure to station screenWork in the office environment with frequent interruptions
Attach the following with your completed online application and responses to the Supplemental Questions (located under the tab titled "Supplemental Questions") to be considered for this position.
A Cover Letter which specifically describes how you meet each qualificationResumeSupplemental question(s)(*) Should you have any difficulties uploading the below documents, please contact NeoGov tech support at 1-855-524-5627 Mon-Fri 6 a.m. - 6 p.m. pacific time.This position is part of a bargaining unit subject to a collective bargaining agreement.
At this time, Green River College is not sponsoring for H1-B Visas.
All offers of employment are subject to background checks. (Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.)
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law RCW 28B.112.080.
Green River College is a tobacco free campus. For more information on the tobacco policy, please visit the following link:
Jeanne Clery Statement:
Notice of Availability of Annual Security and Fire Safety Report- Green River College's Annual Safety and Fire Report is available online at , containing mandated information about current campus policies concerning safety and security issues, required statistics, and other related information for the past three calendar years. To obtain a paper copy of the report, please call 253-288-3350.
The following person has been designated to handle inquiries regarding the non-discrimination policies: Executive Director of Human Resources, 12401 SE 320th Street, Auburn, WA 98092-3622, (253) 288-3320.
To request disability accommodation in the application process, contact the Disability Support Services at (253) 833-9111, ext. 2631; TTY (253) 288-3359.
Equal Opportunity Employer and Statement of Non-Discrimination:
Green River College does not discriminate on the basis of race, color, national origin, citizenship or immigration status, age, perceived or actual sensory, physical or mental disability, pregnancy, genetic information, gender, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran or military status, or the use of a trained guide dog or service animal. Green River College prohibits discrimination on the basis of sex, including sex-based harassment, and sex discrimination in any education program or activity that it operates, as required by Title IX and its regulations, including in admission and employment. Inquiries about Title IX may be referred to Green River College's Title IX Coordinator, the U.S. Department of Education's Office for Civil Rights, or both.
Reporting:
Any employee, student, applicant, or visitor who believes that he, she or they have been the subject of discrimination or harassment should report the incident or incidents to the College's appropriate Title IX Coordinator identified below. If the complaint is against that Coordinator, the complainant should report the matter to the President's office for referral to an alternate designee.
For students/employees/public/visitors/applicants:Amelia Barbadoro, Title IX Coordinator • Equity, Diversity, InclusionEmail:
More than Just a Paycheck!Washington State offers one of the most competitive benefits packages in the nation. We understand that your life revolves around more than just your career and that your priority is making sure that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement and dental plans through the , and most classified staff members will participate in either WA state's PERS 2 or PERS 3 retirement programs. Other benefits include sick and vacation leave, staff training, paid holidays, and the opportunity to participate in the tuition-waiver program. We also offer an on-campus fitness center.
Health Benefits:Medical, dental, life and long term disability insurance benefits are provided as currently administered under the Public Employees Benefits Board.
01
Describe your experience, education, and background regarding diversity, equity, and inclusion.
Required Question