Senior Manager, Partnerships - Fulfillment Partners

About us At Auctane, we are united by a passion to help sellers - wherever they are, however they operate - fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products - over $200 billion worth - to customers around the globe. And Auctane is just getting started. Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, ShipWorks, ShipEngine, ShippingEasy, Stamps, Endicia, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart. About the role The senior manager will drive our go-to-market strategy with a curated list of fulfillment partners, including warehouse management solutions and third-party logistics companies, focused on a more seamless, end-to-end fulfillment journey for our shared customers. They will set the standard for how we engage with fulfillment partners, driving strategic alignment, mutual benefit and continuous improvement with those partners. This position can be located in either

Los Angeles, California, Austin, Texas, or remote within the US . 10% travel is required for meetings, conferences, etc. What will you be doing? Strategy Development

- Devise and execute a cohesive strategy with each partner in their portfolio, focused on product engagement, customer acquisition and revenue growth. Partner Development

- Acquire deep knowledge of each partner's vision, objectives and products, enabling them to identify growth opportunities, anticipate partner needs and resolve pain points. Partner Activation

- Coordinate training and onboarding of new partners; communicate the partnership's value proposition internally in order to accelerate time to value. Program Management

- Own all facets of the partner success process, devising joint business plans, conducting quarterly business reviews and investing in continuous improvement and optimization. Cross-Functional Collaboration

- Collaborate with cross-functional stakeholders across product, engineering, marketing, sales, customer success, finance and legal to execute the best possible partnerships. Operational Rigor

- Adopt a data-driven approach to the business, focused on leading indicators, and take intelligent risks based on the data. Trusted Advisor

- Become a trusted advisor to their portfolio of partners through consistent communication, data- and industry-driven insights and superior execution. Culture Builder

- Bring a team-first orientation and critical thinking to advance Auctane's values, build our culture and execute on our vision for the future. What are we looking for? MBA or JD preferred 10+ years of partner development and/or partner management experience Demonstrated experience leading large, complex partnerships in the eCommerce industry What will make you stand out? Strong analytical, critical thinking and problem-solving skills Excellent verbal and written communication skills Grit, perseverance and a "yes, and ..." attitude What do we offer? Discount on your personal shipment orders via stamps.com and GlobalPost. Charitable donation matching! We are happy to support your initiatives by duplicating the amount donated. Volunteer day. You can take 1 day off per year in order to participate in volunteering activities! Referral Fee - We offer a referral bonus of 500-5K, depending on the complexity of the role and the hiring process. Great work-life balance. We offer a flexible work schedule and will do our best to adapt to your situation. An inclusive and upbeat work environment. More importantly, our company culture promotes diversity and inclusion. A cross-cultural atmosphere. We are a truly international team of over 20 nationalities that speak at least 10 languages. Company events Work hard, play hard! We do our best every day, even at our regular team-building events. Internal and external training, free access to online training platforms such as LinkedIn Learning. We are a hybrid company. All team members at Auctane in Austin come into the office Tuesday-Wednesday-Thursday. We offer 10 paid days off for U.S. holidays throughout the year! Health and Wellness: Choose from different options that help you focus on your health. Flexible PTO policy - because work-life balance should always be in your hands! Attractive office space in the heart of central Austin, Texas. Weekly catered lunches at our office. Free garage parking directly across from the office building. Fitness center in the office with various equipment. Gym discount program to help you stay fit and healthy! Weekly onsite yoga sessions. 401k employer matching program. Education reimbursement to all employees. Pet insurance discounts. Free access to Rocket Lawyer. Free Telehealth services. Monthly discount at Massage Envy. Company swag. Annual merit reviews to recognize and reward your hard work. BenefitsHub platform for perks and discounts. Wellness programs with various activities and challenges. Health savings account employer contribution for HSA medical plan enrollees. Additional Position Duties: Sit for prolonged periods of time Utilize wrist and hands for a prolonged period of time Walk short distances Stand for short periods Speaking and conversing with others Lift up to 25lbs without assistance up to chest height Equal Opportunity Employer/Veterans/Disabled

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