Redgrave LLP
Director (M365)
Redgrave LLP, Chicago, Illinois, United States, 60290
DIRECTOR OPPORTUNITY
Redgrave LLP is seeking a Director focused on Microsoft M365 functions and capabilities, including significant experience with all aspects of Microsoft Purview addressing Data Governance, Data Security, and Risk and Compliance (especially eDiscovery), as well as experience with Co-Pilot. The candidate will be responsible for supporting and growing Redgrave LLP’s competitive position by working directly with clients to solve complex issues and mitigate risk related to the M365 family of productivity software, collaboration and cloud-based services. Candidate will be responsible to define custom strategic solutions for clients adopting M365, leveraging deep knowledge and experience working with and advising on available configurations and complexities. Candidate will also have the ability to contribute to the creation and enhancement of service offerings related to Microsoft 365 products and services, including Purview eDiscovery, Data Lifecycle Management, Information Protection, and M365 Copilot. Candidate will also be capable to define strategies for protection of client data utilizing Microsoft solutions such as Microsoft Information Protection, Data Loss Prevention, Information Protection and Copilot for Security. Candidate will be able to assess and advise on best practices for defensible implementation of M365 features and create detailed written documentation (e.g., defensibility memoranda; process documentation; procedures; strategic plans; migration plans). Candidate will also collaborate with internal stakeholders to assess new Microsoft features, as they are released, to identify impact and define defensible solutions to support ongoing client service.
ESSENTIAL DUTIES, TASKS, AND RESPONSIBILITIES
Communicate and maintain trusted relationships with Firm team members, clients, business partners, and vendors
Manage client relationships, including the identification of key issues, review of technical issues, development of strategies and analysis, and presentation of alternatives and solutions to the client at the highest executive levels; initiate and structure ongoing relationship and follow up on implementation activities
Lead the technical (non-legal) aspect of engagements, identifying needs for technical input and provide quality analysis and recommendation of strategies related to the range of elements appropriate to the client situation
Delegate responsibilities and supervise the work of non-lawyers, providing guidance and motivation to drive maximum performance
Ensure that all delegated work is performed consistent with all professional and ethical requirements imposed by rule of law and the Firm
Perform an active quality assurance role to ensure high quality work delivered on time and within scope and budget
Actively contribute to the development of the Firm and its brand
Identify and direct business development initiatives and opportunities that result in business generation, including support for request for proposals (“RFP”)
Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities
Successfully develop and maintain superior client relationships through direct and indirect marketing efforts (e.g., articles, speeches, other PR, webinars, conferences, etc.)
Responsive to client services in a timely manner
Assist with recruiting, hiring, onboarding, and training Firm team members
Actively influence the growth and development of Firm team members; act as mentor
Work with Firm team members to develop objective performance measurements across the Firm, to ensure consistent, high-quality evaluations and goal setting for all employees
Perform other duties as assigned
SKILLS, KNOWLEDGE, AND ABILITIES
Proven technical, client management, project plan design, facilitation, and project leadership skills
Depth of experience with M365, including:
M365 Purview: Practical experience with eDiscovery functionality including configuration options; practical experience with labels and classification both for confidentiality and retention periods; and knowledge about legal hold management tool within Purview
M365 Teams: Storage; preservation, identification, and collection for litigation; and setting retention
M365 SharePoint & OneDrive: Preservation, identification, and collection for litigation; setting retention; setting labels and classification both for confidentiality and retention periods
Experience in a legal context (information governance or litigation/eDiscovery) with Google office productivity suite products
Experience with mobile devices and messaging, including:
Mobile Device Management tools
Preservation for litigation of texts, messaging and mobile device data
Methods for collection of mobile device texts/messages
Archiving solutions for text and messaging applications
Experience with evaluating the sufficiency of migrations from archiving solutions to other platforms (e.g. from an email journal archive to M365) from a preservation and legal defensibility perspective
Experience with investigating and developing facts regarding unfamiliar systems and platforms to help in understanding how the system works, what it contains, and how to effectuate preservation, identification, and collection of data
Experience with investigating data loss, determining root cause(s), and developing the technical facts and supporting evidence surrounding same
Other experience includes the following:
A broad range of experience in business operations
Solid understanding of management best practices
Excellent organizational and leadership skills
Excellent written and oral communication skills
Excellent interpersonal skills and the ability to work with all levels of management, Firm team members, clients, and business partners
Excellent presentation skills
Outstanding analytical and problem-solving abilities
Ability to function in a high-energy, fast-paced environment
Ability to maintain an atmosphere where team spirit thrives on cooperation, trust, and empowerment
Must be technology-adept and have excellent computer skills with Microsoft Office
QUALIFICATIONS
Minimum of ten (10) years of experience in eDiscovery and information governance within a law firm, consulting advisory firm, or corporate management function
Bachelor’s degree in business or related field; Masters or other advanced degree preferred
Experience managing staff and remote teams
Experience managing multiple, complex initiatives
Ability to travel up to 35% percent of the time
Ability to travel internationally
PHYSICAL REQUIREMENTS
Occasionally lifts objects weighing up to 10 pounds
Frequently reaches and grasps with arms and hands; occasionally stoops and bends; must have manual dexterity
Ability to closely examine and inspect materials
Ability to identify and distinguish colors
Ability to travel as needed
Frequently uses a keyboard to enter or transform words or data
Work is performed in a normal office environment where there are few physical discomforts due to dust, dirt, noise, and the like
Please Note:
This job description sets forth the job’s principal duties, responsibilities, and requirements; however, it should not be construed as an exhaustive statement. Unless they begin with the word “may,” the essential duties, tasks, and responsibilities described above are “essential functions” of the job, as defined by the Americans with Disabilities Act.
Redgrave LLP is an Equal Opportunity Employer.
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Redgrave LLP is seeking a Director focused on Microsoft M365 functions and capabilities, including significant experience with all aspects of Microsoft Purview addressing Data Governance, Data Security, and Risk and Compliance (especially eDiscovery), as well as experience with Co-Pilot. The candidate will be responsible for supporting and growing Redgrave LLP’s competitive position by working directly with clients to solve complex issues and mitigate risk related to the M365 family of productivity software, collaboration and cloud-based services. Candidate will be responsible to define custom strategic solutions for clients adopting M365, leveraging deep knowledge and experience working with and advising on available configurations and complexities. Candidate will also have the ability to contribute to the creation and enhancement of service offerings related to Microsoft 365 products and services, including Purview eDiscovery, Data Lifecycle Management, Information Protection, and M365 Copilot. Candidate will also be capable to define strategies for protection of client data utilizing Microsoft solutions such as Microsoft Information Protection, Data Loss Prevention, Information Protection and Copilot for Security. Candidate will be able to assess and advise on best practices for defensible implementation of M365 features and create detailed written documentation (e.g., defensibility memoranda; process documentation; procedures; strategic plans; migration plans). Candidate will also collaborate with internal stakeholders to assess new Microsoft features, as they are released, to identify impact and define defensible solutions to support ongoing client service.
ESSENTIAL DUTIES, TASKS, AND RESPONSIBILITIES
Communicate and maintain trusted relationships with Firm team members, clients, business partners, and vendors
Manage client relationships, including the identification of key issues, review of technical issues, development of strategies and analysis, and presentation of alternatives and solutions to the client at the highest executive levels; initiate and structure ongoing relationship and follow up on implementation activities
Lead the technical (non-legal) aspect of engagements, identifying needs for technical input and provide quality analysis and recommendation of strategies related to the range of elements appropriate to the client situation
Delegate responsibilities and supervise the work of non-lawyers, providing guidance and motivation to drive maximum performance
Ensure that all delegated work is performed consistent with all professional and ethical requirements imposed by rule of law and the Firm
Perform an active quality assurance role to ensure high quality work delivered on time and within scope and budget
Actively contribute to the development of the Firm and its brand
Identify and direct business development initiatives and opportunities that result in business generation, including support for request for proposals (“RFP”)
Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities
Successfully develop and maintain superior client relationships through direct and indirect marketing efforts (e.g., articles, speeches, other PR, webinars, conferences, etc.)
Responsive to client services in a timely manner
Assist with recruiting, hiring, onboarding, and training Firm team members
Actively influence the growth and development of Firm team members; act as mentor
Work with Firm team members to develop objective performance measurements across the Firm, to ensure consistent, high-quality evaluations and goal setting for all employees
Perform other duties as assigned
SKILLS, KNOWLEDGE, AND ABILITIES
Proven technical, client management, project plan design, facilitation, and project leadership skills
Depth of experience with M365, including:
M365 Purview: Practical experience with eDiscovery functionality including configuration options; practical experience with labels and classification both for confidentiality and retention periods; and knowledge about legal hold management tool within Purview
M365 Teams: Storage; preservation, identification, and collection for litigation; and setting retention
M365 SharePoint & OneDrive: Preservation, identification, and collection for litigation; setting retention; setting labels and classification both for confidentiality and retention periods
Experience in a legal context (information governance or litigation/eDiscovery) with Google office productivity suite products
Experience with mobile devices and messaging, including:
Mobile Device Management tools
Preservation for litigation of texts, messaging and mobile device data
Methods for collection of mobile device texts/messages
Archiving solutions for text and messaging applications
Experience with evaluating the sufficiency of migrations from archiving solutions to other platforms (e.g. from an email journal archive to M365) from a preservation and legal defensibility perspective
Experience with investigating and developing facts regarding unfamiliar systems and platforms to help in understanding how the system works, what it contains, and how to effectuate preservation, identification, and collection of data
Experience with investigating data loss, determining root cause(s), and developing the technical facts and supporting evidence surrounding same
Other experience includes the following:
A broad range of experience in business operations
Solid understanding of management best practices
Excellent organizational and leadership skills
Excellent written and oral communication skills
Excellent interpersonal skills and the ability to work with all levels of management, Firm team members, clients, and business partners
Excellent presentation skills
Outstanding analytical and problem-solving abilities
Ability to function in a high-energy, fast-paced environment
Ability to maintain an atmosphere where team spirit thrives on cooperation, trust, and empowerment
Must be technology-adept and have excellent computer skills with Microsoft Office
QUALIFICATIONS
Minimum of ten (10) years of experience in eDiscovery and information governance within a law firm, consulting advisory firm, or corporate management function
Bachelor’s degree in business or related field; Masters or other advanced degree preferred
Experience managing staff and remote teams
Experience managing multiple, complex initiatives
Ability to travel up to 35% percent of the time
Ability to travel internationally
PHYSICAL REQUIREMENTS
Occasionally lifts objects weighing up to 10 pounds
Frequently reaches and grasps with arms and hands; occasionally stoops and bends; must have manual dexterity
Ability to closely examine and inspect materials
Ability to identify and distinguish colors
Ability to travel as needed
Frequently uses a keyboard to enter or transform words or data
Work is performed in a normal office environment where there are few physical discomforts due to dust, dirt, noise, and the like
Please Note:
This job description sets forth the job’s principal duties, responsibilities, and requirements; however, it should not be construed as an exhaustive statement. Unless they begin with the word “may,” the essential duties, tasks, and responsibilities described above are “essential functions” of the job, as defined by the Americans with Disabilities Act.
Redgrave LLP is an Equal Opportunity Employer.
#J-18808-Ljbffr