Q-Cells
Counterparty Credit Analyst
Q-Cells, Teaneck, New Jersey, United States, 07688
DescriptionThe Counterparty Credit Analyst will serve as an integral part of the team, leading in both the credit operations and customer relations capacity. The successful candidate will be responsible for analyzing loan applications, delivering customer service of the highest quality, and executing administrative tasks required for loan processing. This role requires an individual with a bachelor's degree, excellent communication skills, and the ability to work efficiently in a dynamic, compliance-driven environment. This employment opportunity is eligible for remote work, however, Hybrid or Onsite work may be required for candidates residing within a commutable distance of any of our corporate offices in these locations: San Francisco, CA; Irvine, CA; and Teaneck, NJ. RESPONSIBILITIES
Oversee and manage incoming customer queries via telephone, e-mail, or chat, focusing on complex or unusual problems that require a tailored responseProvide customers with loan options, terms, or other product recommendations based on their qualificationsReview and assess loan applications and related documentation to determine eligibility and termsUse CRM software to track customer interactions and refer cases to other departments as neededCollect any necessary additional documentation and perform financial analyses to solidify loan decisionsConsult with and guide customers through the loan process by addressing inquiries, clarifying details, and coordinating with internal parties for successful loan processingPrepare and finalize all documents required for each loan type in compliance with regulatory policies and proceduresMaintain accurate transaction and processing records and monitor due dates for completenessPrepare required regulatory reporting and respond to related inquiriesREQUIRED QUALIFICATIONSBachelor's degree2-5 years of work experience in a credit operations, customer service, or administrative roleProficiency in Microsoft Excel, Outlook, and TeamsStrong skills in analytical thinking, priority-driven execution, and team collaborationExperience with CRM software, preferably SalesforcePreferred Qualifications
Experience in the fintech lending sectorAdvanced skills in Power BI or similar data analyticsHanwha Q CELLS America Inc. (“HQCA”) is headquartered in Irvine, CA, and handles sales for the North American region. It is a subsidiary of Hanwha Q CELLS Co., Ltd., one of the world´s largest and most recognized photovoltaic manufacturers for its high-performance, high-quality solar cells and modules. It is headquartered in Seoul, South Korea (Global Executive HQ) and Thalheim, Germany (Technology & Innovation HQ). Through its growing global business network spanning Europe, North America, Asia, South America, Africa, and the Middle East, the company provides excellent services and long-term partnerships to its customers in the utility, commercial, government, and residential markets. Hanwha Q CELLS is a flagship company of Hanwha Group, a FORTUNE Global 500 firm, and a Top 8 business enterprise in South Korea. HQCA recently acquired Geli, a leading developer of Energy Management System software for energy storage, solar, and other renewable resources. PHYSICAL, MENTAL & ENVIRONMENTAL DEMANDS: To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation. Mobility Standing 20% of time Sitting 70% of time Walking 10% of time Strength Pulling up to 10 Pounds Pushing up to 10 Pounds Carrying up to 10 Pounds Lifting up to 10 Pounds Dexterity (F = Frequently, O = Occasionally, N = Never) Typing F Handling F Reaching F Agility (F = Frequently, O = Occasionally, N = Never) Turning F Twisting F Bending O Crouching O Balancing N Climbing N Crawling N Kneeling N
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job’s minimum qualifications.*This target salary range is for CA positions only and should not be interpreted as an offer of compensation.You may view your privacy rights by reviewing Qcells' Privacy Policy or by contacting our HR team for a copy.
Oversee and manage incoming customer queries via telephone, e-mail, or chat, focusing on complex or unusual problems that require a tailored responseProvide customers with loan options, terms, or other product recommendations based on their qualificationsReview and assess loan applications and related documentation to determine eligibility and termsUse CRM software to track customer interactions and refer cases to other departments as neededCollect any necessary additional documentation and perform financial analyses to solidify loan decisionsConsult with and guide customers through the loan process by addressing inquiries, clarifying details, and coordinating with internal parties for successful loan processingPrepare and finalize all documents required for each loan type in compliance with regulatory policies and proceduresMaintain accurate transaction and processing records and monitor due dates for completenessPrepare required regulatory reporting and respond to related inquiriesREQUIRED QUALIFICATIONSBachelor's degree2-5 years of work experience in a credit operations, customer service, or administrative roleProficiency in Microsoft Excel, Outlook, and TeamsStrong skills in analytical thinking, priority-driven execution, and team collaborationExperience with CRM software, preferably SalesforcePreferred Qualifications
Experience in the fintech lending sectorAdvanced skills in Power BI or similar data analyticsHanwha Q CELLS America Inc. (“HQCA”) is headquartered in Irvine, CA, and handles sales for the North American region. It is a subsidiary of Hanwha Q CELLS Co., Ltd., one of the world´s largest and most recognized photovoltaic manufacturers for its high-performance, high-quality solar cells and modules. It is headquartered in Seoul, South Korea (Global Executive HQ) and Thalheim, Germany (Technology & Innovation HQ). Through its growing global business network spanning Europe, North America, Asia, South America, Africa, and the Middle East, the company provides excellent services and long-term partnerships to its customers in the utility, commercial, government, and residential markets. Hanwha Q CELLS is a flagship company of Hanwha Group, a FORTUNE Global 500 firm, and a Top 8 business enterprise in South Korea. HQCA recently acquired Geli, a leading developer of Energy Management System software for energy storage, solar, and other renewable resources. PHYSICAL, MENTAL & ENVIRONMENTAL DEMANDS: To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation. Mobility Standing 20% of time Sitting 70% of time Walking 10% of time Strength Pulling up to 10 Pounds Pushing up to 10 Pounds Carrying up to 10 Pounds Lifting up to 10 Pounds Dexterity (F = Frequently, O = Occasionally, N = Never) Typing F Handling F Reaching F Agility (F = Frequently, O = Occasionally, N = Never) Turning F Twisting F Bending O Crouching O Balancing N Climbing N Crawling N Kneeling N
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job’s minimum qualifications.*This target salary range is for CA positions only and should not be interpreted as an offer of compensation.You may view your privacy rights by reviewing Qcells' Privacy Policy or by contacting our HR team for a copy.