City of Seattle
Utility Service Inspector
City of Seattle, Seattle, Washington, us, 98127
Seattle Public Utilities (SPU) is the largest drinking water provider in Washington State, directly serving over 1.5 million customers. SPU is dedicated to protecting the environment and public health through our Drinking Water Quality Division. We’re looking for community-centered people to join our Utility Service Inspector team. Team members protect the city's drinking water by replying to water quality concerns, investigating illegal activities, responding to emergencies, and providing direct customer support for water-related issues. This is an opportunity to truly see Seattle by supporting all its citizens, from individual homes to large commercial and industrial properties. We all need safe and reliable drinking water, and these positions help protect Seattle’s drinking water through water quality monitoring, regulatory enforcement, and troubleshooting complex issues. Candidates must have strong observation, communication, and critical-thinking skills.About Seattle Public Utilities:
Seattle Public Utilities (SPU) is a community-centered utility that delivers vital services to Seattle residents and businesses including drinking water, drainage and wastewater, and garbage/recycling/compost. SPU also provides drinking water for 1.5 million customers in the region. SPU’s work includes system maintenance and improvements and keeping Seattle clean. Over 1,400 SPU employees work with our community to provide affordable and equitable stewardship of our water and waste resources for future generations.Why join us?
We know work isn't only about what you do; it’s also about who you work for and with! SPU provides a fun and family-friendly work environment that supports a work-life balance, including:
Family-friendly and multicultural work environmentGenerous benefits packageFree Orca PassCity pension plan with employer/employee contributionsGrowth potential and advancement opportunities
Responsibilities:
Provide high levels of customer support and service.Perform technical inspections of private water piping systems.Help customers understand requirements, deficiencies, and consequences.Accurately document inspection results.Respond and investigate drinking water-related issues.Ensure sanitary control during drinking water main construction and repair.Collect water quality samples, including field analysis of chlorine, ammonia, and temperature.Attend preconstruction meetings to provide education on the protection of drinking water quality.Provide after-hours responses as needed, as well as during a Standby rotation.Provide customer support for flooding damage.Deliver door-to-door notifications regarding planned water main shutdowns.Contact critical customers to negotiate planned water main outage times.Provide specialized support for unexplained water consumption.Perform flow test inspections to verify new water meter connections.Provide direct support for City’s Cross-connection Control program.Provide customer outreach, education, and training as needed.Provide event response as directed by management or Incident Command.
Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Education/Experience:
Requires two (2) years of experience in a utility in installation, maintenance, and repair of water distribution systems or engineering inspection or one (1) year of formal training in an approved waterworks training program.OR:
A combination of education/experience/training which provides an equivalent background required to perform the work of the class.License, Certification and Other Requirements:
Current Washington State driver's licenseCertification as Washington State Water Distribution Manager I within one year of employment.Work Environment/Physical Demands:
Work environment includes both field work and office work, including answering phone calls.Required to enter construction sites that require safety awareness and personal protective equipment.Outdoor work environment in various weather conditions.Entering private property.After-hours work.Work is completed in office environment, construction sites, and outdoors (including within private property) in all weather conditions with potential exposure to dust, fumes, and chemicals, as well as exposure to high noise levels and work near heavy traffic.Seepage sample collection involves working with unknown and potentially harmful substances.The ideal candidate may possess:
Be committed to City Values and advancing race and social justice.Be community-centered, fair and equitable, solution-focused, innovative, and forward-thinking.Communicate and work effectively, efficiently, and consistently within a multi-cultural workforce serving a diverse customer base.Provide exceptional customer service to all customers, internal and external.Maintain professionalism in a public service and regulatory enforcement environment.Effectively troubleshoot issues, solve technical problems, and manage difficult conversations/situations, both alone and in collaboration with others.Provide leadership and support for co-workers.Consistently provide good workplace attendance and professional conduct.Successfully respond to emergency events.Application Requirement(s):
A full City of Seattle online application.Please
DO NOT
include a resume or cover letter. They will not be considered in review of candidates' qualifications.Background Check Verbiage
:
This hiring process involves a background check of conviction and arrest records in compliance with Seattle’s Fair Chance Employment Ordinance, SMC 14.17. Applicants will be provided an opportunity to explain or correct background information.SPU’s safety program requires a pre-employment medical assessment as a condition of employment in this position.
The full salary range for this position is $41.41 - $48.34 per hour.
Benefits:
The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents.More information about employee benefits is available on the City's website at:https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plansWho may apply:
The City of Seattle encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with diverse life experience. This position is open to all qualified candidates that meet the minimum qualifications. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity.If you have any questions, please contact Uma Suseelan at
Uma.Suseelan@seattle.govLearn more about
Seattle Public Utilities
at our web page
www.seattle.gov/util/
#J-18808-Ljbffr
Seattle Public Utilities (SPU) is a community-centered utility that delivers vital services to Seattle residents and businesses including drinking water, drainage and wastewater, and garbage/recycling/compost. SPU also provides drinking water for 1.5 million customers in the region. SPU’s work includes system maintenance and improvements and keeping Seattle clean. Over 1,400 SPU employees work with our community to provide affordable and equitable stewardship of our water and waste resources for future generations.Why join us?
We know work isn't only about what you do; it’s also about who you work for and with! SPU provides a fun and family-friendly work environment that supports a work-life balance, including:
Family-friendly and multicultural work environmentGenerous benefits packageFree Orca PassCity pension plan with employer/employee contributionsGrowth potential and advancement opportunities
Responsibilities:
Provide high levels of customer support and service.Perform technical inspections of private water piping systems.Help customers understand requirements, deficiencies, and consequences.Accurately document inspection results.Respond and investigate drinking water-related issues.Ensure sanitary control during drinking water main construction and repair.Collect water quality samples, including field analysis of chlorine, ammonia, and temperature.Attend preconstruction meetings to provide education on the protection of drinking water quality.Provide after-hours responses as needed, as well as during a Standby rotation.Provide customer support for flooding damage.Deliver door-to-door notifications regarding planned water main shutdowns.Contact critical customers to negotiate planned water main outage times.Provide specialized support for unexplained water consumption.Perform flow test inspections to verify new water meter connections.Provide direct support for City’s Cross-connection Control program.Provide customer outreach, education, and training as needed.Provide event response as directed by management or Incident Command.
Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Education/Experience:
Requires two (2) years of experience in a utility in installation, maintenance, and repair of water distribution systems or engineering inspection or one (1) year of formal training in an approved waterworks training program.OR:
A combination of education/experience/training which provides an equivalent background required to perform the work of the class.License, Certification and Other Requirements:
Current Washington State driver's licenseCertification as Washington State Water Distribution Manager I within one year of employment.Work Environment/Physical Demands:
Work environment includes both field work and office work, including answering phone calls.Required to enter construction sites that require safety awareness and personal protective equipment.Outdoor work environment in various weather conditions.Entering private property.After-hours work.Work is completed in office environment, construction sites, and outdoors (including within private property) in all weather conditions with potential exposure to dust, fumes, and chemicals, as well as exposure to high noise levels and work near heavy traffic.Seepage sample collection involves working with unknown and potentially harmful substances.The ideal candidate may possess:
Be committed to City Values and advancing race and social justice.Be community-centered, fair and equitable, solution-focused, innovative, and forward-thinking.Communicate and work effectively, efficiently, and consistently within a multi-cultural workforce serving a diverse customer base.Provide exceptional customer service to all customers, internal and external.Maintain professionalism in a public service and regulatory enforcement environment.Effectively troubleshoot issues, solve technical problems, and manage difficult conversations/situations, both alone and in collaboration with others.Provide leadership and support for co-workers.Consistently provide good workplace attendance and professional conduct.Successfully respond to emergency events.Application Requirement(s):
A full City of Seattle online application.Please
DO NOT
include a resume or cover letter. They will not be considered in review of candidates' qualifications.Background Check Verbiage
:
This hiring process involves a background check of conviction and arrest records in compliance with Seattle’s Fair Chance Employment Ordinance, SMC 14.17. Applicants will be provided an opportunity to explain or correct background information.SPU’s safety program requires a pre-employment medical assessment as a condition of employment in this position.
The full salary range for this position is $41.41 - $48.34 per hour.
Benefits:
The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents.More information about employee benefits is available on the City's website at:https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plansWho may apply:
The City of Seattle encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with diverse life experience. This position is open to all qualified candidates that meet the minimum qualifications. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity.If you have any questions, please contact Uma Suseelan at
Uma.Suseelan@seattle.govLearn more about
Seattle Public Utilities
at our web page
www.seattle.gov/util/
#J-18808-Ljbffr