Synoptek
Project Administrator
Synoptek, Denver, Colorado, United States, 80285
Overview
Synoptek
We think globally, act locally. As a Managed Services Provider, Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support, enabling our global client base to grow and transform their businesses. We are excited to have experienced continuous growth and in keeping with that momentum we are seeking to add talent to our team.
When you partner with Synoptek, you engage with an ever-growing, ever-evolving IT organization that provides a high-caliber team, results growth, and clarity.
Project Administrator
This is an amazing opportunity to work within one of the fastest growing Managed Services Providers. We are a company with a heart and soul dedicated to the ongoing success and growth of our employees and continued business success of the customers we support. We foster a fun and connected environment with employee benefits extending beyond general compensation and into company sponsored events and an invested culture of learning.
The Project Administrator is responsible for providing administration tasks for team members and facilitating, reporting, and analyzing projects.
Duties and ResponsibilitiesCreating projects for all orders in project/ticketing system prior to the daily project review meetingBuilding out base project and related tasks within the client projectSending clients order confirmation and summary emailsAttending the daily project review meetingUpdating client project information during the project review meetingCreating billing contracts in project/ticketing systemsComparing signed order details to sales projected detailsSending order summary emails to the build teamSending order fulfillment emails to the customerWorking with procurement to coordinate accurate hardware ordersUploading contract documents to the contract repositoryManaging billing for assigned projects/clientsThis job description is not designed to be a comprehensive list of the duties and responsibilities required of the employee in this position, as duties, responsibilities, and activities may change at any time with or without noticeEducation
Bachelor's degree in related field from an accredited college or university, preferredIn lieu of undergraduate degree, the ratio is 1:1 - meaning one year of college equals one year of work experience and vice versaExperience
Customarily has at least 2 years of technical experienceCustomarily has at least 1 year of client facing project management and client engagement experienceCustomarily has at least 1 year of support job related experienceSkills/Attributes
Synoptek core DNA behaviors:
Clarity
:
Possesses excellent communication skills, makes a concentrated effort to speak the customer's language. Ability to field questions with concise, well-constructed responsesOwnIT:
Shows integrity, innovation, and accountability in completing daily assignmentsResults
:
Solutions focused and driven to resolve conflict quickly and precisely. Proactively looks for opportunities to contribute to the company's business goalsGrowth
:
Willing to learn and ask questions. Constantly looking for new ways to improve yourself. Ability to adapt and grow in a fast-paced environmentTeam:
Embraces both customers and colleagues as team members. Ability to be flexible, respectful, engaged and collaborative
Working Conditions
We live by the motto 'work hard, play hard' and strive to support our employees in both their professional and personal goals. We believe that by hiring the right people, leading process improvement, and leveraging technology, we achieve superior results.
Work is performed primarily in an office or remote environment. May be subject to time constraints and tight deadlines. May require occasional travel.
Salary Range
The following information is required by the Colorado Equal Pay Transparency Act and applies only to individuals working in the state of Colorado. The anticipated starting pay range for Denver, Colorado applicants for this role is $59,325.14-$73,106.97 with a median of $66,261.11. Actual compensation is impacted by a number of factors including, but not limited to, skill set, level of experience, specific work locations and any potential licenses and certifications required for that role.
The following information is required by the California Equal Pay Transparency Act and applies only to individuals working in the state of California. The anticipated starting pay range for Irvine, California applicants for this role is $62,945.98 - $77,568.97 with a median of $70,305.28. Actual compensation is impacted by a number of factors including, but not limited to, skill set, level of experience, specific work locations and any potential licenses and certifications required for that role.
EEO Statement
We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors.
Synoptek
We think globally, act locally. As a Managed Services Provider, Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support, enabling our global client base to grow and transform their businesses. We are excited to have experienced continuous growth and in keeping with that momentum we are seeking to add talent to our team.
When you partner with Synoptek, you engage with an ever-growing, ever-evolving IT organization that provides a high-caliber team, results growth, and clarity.
Project Administrator
This is an amazing opportunity to work within one of the fastest growing Managed Services Providers. We are a company with a heart and soul dedicated to the ongoing success and growth of our employees and continued business success of the customers we support. We foster a fun and connected environment with employee benefits extending beyond general compensation and into company sponsored events and an invested culture of learning.
The Project Administrator is responsible for providing administration tasks for team members and facilitating, reporting, and analyzing projects.
Duties and ResponsibilitiesCreating projects for all orders in project/ticketing system prior to the daily project review meetingBuilding out base project and related tasks within the client projectSending clients order confirmation and summary emailsAttending the daily project review meetingUpdating client project information during the project review meetingCreating billing contracts in project/ticketing systemsComparing signed order details to sales projected detailsSending order summary emails to the build teamSending order fulfillment emails to the customerWorking with procurement to coordinate accurate hardware ordersUploading contract documents to the contract repositoryManaging billing for assigned projects/clientsThis job description is not designed to be a comprehensive list of the duties and responsibilities required of the employee in this position, as duties, responsibilities, and activities may change at any time with or without noticeEducation
Bachelor's degree in related field from an accredited college or university, preferredIn lieu of undergraduate degree, the ratio is 1:1 - meaning one year of college equals one year of work experience and vice versaExperience
Customarily has at least 2 years of technical experienceCustomarily has at least 1 year of client facing project management and client engagement experienceCustomarily has at least 1 year of support job related experienceSkills/Attributes
Synoptek core DNA behaviors:
Clarity
:
Possesses excellent communication skills, makes a concentrated effort to speak the customer's language. Ability to field questions with concise, well-constructed responsesOwnIT:
Shows integrity, innovation, and accountability in completing daily assignmentsResults
:
Solutions focused and driven to resolve conflict quickly and precisely. Proactively looks for opportunities to contribute to the company's business goalsGrowth
:
Willing to learn and ask questions. Constantly looking for new ways to improve yourself. Ability to adapt and grow in a fast-paced environmentTeam:
Embraces both customers and colleagues as team members. Ability to be flexible, respectful, engaged and collaborative
Working Conditions
We live by the motto 'work hard, play hard' and strive to support our employees in both their professional and personal goals. We believe that by hiring the right people, leading process improvement, and leveraging technology, we achieve superior results.
Work is performed primarily in an office or remote environment. May be subject to time constraints and tight deadlines. May require occasional travel.
Salary Range
The following information is required by the Colorado Equal Pay Transparency Act and applies only to individuals working in the state of Colorado. The anticipated starting pay range for Denver, Colorado applicants for this role is $59,325.14-$73,106.97 with a median of $66,261.11. Actual compensation is impacted by a number of factors including, but not limited to, skill set, level of experience, specific work locations and any potential licenses and certifications required for that role.
The following information is required by the California Equal Pay Transparency Act and applies only to individuals working in the state of California. The anticipated starting pay range for Irvine, California applicants for this role is $62,945.98 - $77,568.97 with a median of $70,305.28. Actual compensation is impacted by a number of factors including, but not limited to, skill set, level of experience, specific work locations and any potential licenses and certifications required for that role.
EEO Statement
We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors.