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Purdue University

Small Animal Receptionist

Purdue University, West Lafayette, Indiana, United States, 47907


Job Summary

Join our team as a Small Animal Receptionist, where you'll play a pivotal role in managing our front desk and phone operations. Your primary hours will be 8am-5pm, with a rotating early shift from 7am-4pm. At the front desk, you'll be the face of our clinic, assisting clients, managing patient check-ins and check-outs, processing payments, and maintaining a welcoming lobby. On the phone, you'll handle incoming calls, schedule appointments, and support our clinical team with messages and referrals. Confidentiality, emergency assessment, and problem-solving for client concerns are key aspects of this role. Opportunities for cross-training in Large Animal Reception are available. Commitment to monthly staff meetings and flexibility for backup shifts, including some weekends and holidays, is required.

The salary for this position will start around $16.00-$19.00/hr, plus benefits based on experience.

What is needed:HS Diploma/GED3 years of clerical experience in a medical clinic/veterinary office or 1 year in a medical clinic/veterinary office and 2 years of customer Service experiencePersonable with people, General Computer Skills, above average Customer Service skillsProficient Data Entry skills, Cash Handling experience, General cleaning, Multi-tasking, Effective Communication SkillsAdditional Information:

To learn more about Purdue's benefits summary CLICK HEREPurdue will not sponsor employment authorization for this positionA background check will be required for employment in this positionFLSA: Non-Exempt (Eligible For Overtime)Retirement Eligibility: Non-exempt Defined Contribution PlanPurdue University is an EOE/AA employer. All individuals, including minorities, women, individuals with disabilities, and veterans are encouraged to apply

Career Stream

Administrative and Operational Support 2Pay Band S035Link to Purdue University's compensation guidelines: https://www.purdue.edu/hr/mngcareer/compguidelines/staffpb.phpJob Code #20002463Link to Career Path Maker: https://www.purdue.edu/hr/careerpathmaker/