Toshiba America Business Solutions
Administrative Support Specialist - Sales Orders
Toshiba America Business Solutions, Charlotte, North Carolina, United States, 28245
Order Support Specialist
Hourly Range:
$17.00 to $19.00 depending on experience
Toshiba America Business Solutions, a leader in digital technology. Our people bring creative, real-world solutions for our client's print management needs; we help cut costs, secure documents, and reduce the environmental footprint. We are a growing, dynamic organization that offers job stability while also providing growth opportunities.
Overview
Are you driven by purposeful work and the opportunity to grow your career? As the Order Support Specialist based in
Charlotte, NC , you will enjoy serving as the primary liaison for major accounts and special contracts and making an impact through meticulously reviewing, auditing, and administering sales orders.
Your core focus as the Order Support Specialist will be to review bids, sales contract conditions, and terms for accuracy.
In addition, you will play a critical role introducing new tools, processes, policies, and initiatives to maintain the accuracy of sales order documentation for our customers, the local businesses, organizations, and institutions that are pillars of our communities.
As you succeed in this role, you will build cross-functional expertise and business acumen, opening doors for future career growth at Toshiba.
Explore the
Learn More
section below to get acquainted with Toshiba America Business Solutions.
What you'll doThoroughly incorporate all necessary documentation into sales ordersReview and audit sales contracts for accuracy, profitability, and complianceCoordinate pricing requests with the sales team to ensure efficient order processingResearch order components and review sales promotions to assess their impactEnsure adherence to standard policies and procedures for all sales ordersKeep sales order records current in all designated systemsProvide support in resolving lease-related concernsPartner with Contracts, Sales, and Corp Leasing to review lease ratesIdentify problematic areas and make recommendations for correctionConduct thorough training for new sales reps and managers on paperwork completionProvide administrative support to marketplace operations within your regionDevelop, maintain, and generate queries, reports, and correspondenceRespond to sales order inquiries from staff, vendors, and customersInitiate appropriate actions to resolve sales order issueDeliver guidance to new hires and colleagues on contract/documentation best practicesQualifications
High School Diploma or GEDFive or more (5+) years of expertise in lease transactions, contract support, billing, and pricingExperience with ERP or CRM systemsBachelor's degree in accounting or finance (Preferred)Versed in account maintenance, customer service, and sales supportExperience with completing journal entries, reconciliation, and accountingBasic math skills and a history of meeting deadlinesProficient in Microsoft Office, particularly Excel, Word, and PowerPointAvailable and willing to work overtime if needed and capable of occasional travelWhats in it for you?
Group health coverage (medical, dental, & vision)Employee Assistance ProgramsPre-tax spending accountsPet Insurance401(k) planCompany provided life insuranceEmployee discountsGenerous paid holiday schedule, paid vacation & sick/personal business/volunteer days
Learn More
The content below is exclusively available on our careers site job descriptions:
https://careers.business.toshiba.com/
Join Our Talent Community
Glassdoor Reviews
Our Commitment to Sustainability
News Archive
Solutions & Services
Our Products
e-BRIDGE Global Print
-
2023 Stevie Award Winner
Toshiba Office Collection Virtual Demonstration (YouTube)
Client Testimonials (YouTube Playlist)
Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression, and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Individuals who need reasonable accommodation because of a disability for any part of the employment process should email AccommodationRequest@tabs.toshiba.com to request accommodation.
Hourly Range:
$17.00 to $19.00 depending on experience
Toshiba America Business Solutions, a leader in digital technology. Our people bring creative, real-world solutions for our client's print management needs; we help cut costs, secure documents, and reduce the environmental footprint. We are a growing, dynamic organization that offers job stability while also providing growth opportunities.
Overview
Are you driven by purposeful work and the opportunity to grow your career? As the Order Support Specialist based in
Charlotte, NC , you will enjoy serving as the primary liaison for major accounts and special contracts and making an impact through meticulously reviewing, auditing, and administering sales orders.
Your core focus as the Order Support Specialist will be to review bids, sales contract conditions, and terms for accuracy.
In addition, you will play a critical role introducing new tools, processes, policies, and initiatives to maintain the accuracy of sales order documentation for our customers, the local businesses, organizations, and institutions that are pillars of our communities.
As you succeed in this role, you will build cross-functional expertise and business acumen, opening doors for future career growth at Toshiba.
Explore the
Learn More
section below to get acquainted with Toshiba America Business Solutions.
What you'll doThoroughly incorporate all necessary documentation into sales ordersReview and audit sales contracts for accuracy, profitability, and complianceCoordinate pricing requests with the sales team to ensure efficient order processingResearch order components and review sales promotions to assess their impactEnsure adherence to standard policies and procedures for all sales ordersKeep sales order records current in all designated systemsProvide support in resolving lease-related concernsPartner with Contracts, Sales, and Corp Leasing to review lease ratesIdentify problematic areas and make recommendations for correctionConduct thorough training for new sales reps and managers on paperwork completionProvide administrative support to marketplace operations within your regionDevelop, maintain, and generate queries, reports, and correspondenceRespond to sales order inquiries from staff, vendors, and customersInitiate appropriate actions to resolve sales order issueDeliver guidance to new hires and colleagues on contract/documentation best practicesQualifications
High School Diploma or GEDFive or more (5+) years of expertise in lease transactions, contract support, billing, and pricingExperience with ERP or CRM systemsBachelor's degree in accounting or finance (Preferred)Versed in account maintenance, customer service, and sales supportExperience with completing journal entries, reconciliation, and accountingBasic math skills and a history of meeting deadlinesProficient in Microsoft Office, particularly Excel, Word, and PowerPointAvailable and willing to work overtime if needed and capable of occasional travelWhats in it for you?
Group health coverage (medical, dental, & vision)Employee Assistance ProgramsPre-tax spending accountsPet Insurance401(k) planCompany provided life insuranceEmployee discountsGenerous paid holiday schedule, paid vacation & sick/personal business/volunteer days
Learn More
The content below is exclusively available on our careers site job descriptions:
https://careers.business.toshiba.com/
Join Our Talent Community
Glassdoor Reviews
Our Commitment to Sustainability
News Archive
Solutions & Services
Our Products
e-BRIDGE Global Print
-
2023 Stevie Award Winner
Toshiba Office Collection Virtual Demonstration (YouTube)
Client Testimonials (YouTube Playlist)
Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression, and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Individuals who need reasonable accommodation because of a disability for any part of the employment process should email AccommodationRequest@tabs.toshiba.com to request accommodation.