myPlace Health
Quality Improvement Specialist
myPlace Health, Los Angeles, California, United States, 90079
About myPlace HealthmyPlace Health was founded in 2021 by mission-aligned healthcare leaders and organizations that are committed to drastically improving health outcomes, quality and experience for vulnerable older adults and frail seniors. We specialize in providing value-based, comprehensive care and coverage for older adults with significant needs so they can thrive in the homes they love and in the communities they cherish.Our mission is simple: to enable older adults to live the independent lives they deserve. We pursue this mission through our myPlace PACE (Program of All-Inclusive Care for the Elderly) model, which provides seamless primary care, integrated health plan coverage, personalized social engagement, and customized services delivered in the participant’s preferred place.myPlace Health is building a mission-driven team that shares our passion for redefining the way older adults experience care as they “age in place” in the community. This is a unique opportunity to take on one of our country’s most challenging healthcare problems and join a fast-growing, dynamic team as we prepare to scale our mission to serve more markets.At myPlace Health, quality isn’t just a department—it’s a core value woven into everything we do. As a Quality Improvement Coordinator, you’ll play a vital role in supporting our commitment to excellence by working alongside the National Director of Quality and Compliance Programs. You’ll help drive local and enterprise-wide quality initiatives, ensure smooth adherence to federal and state reporting processes, and serve as a key contact for incident reports, root cause analyses, and the implementation of corrective action plans. In this role, you’ll collaborate with diverse stakeholders to uphold compliance with federal, state, and High Reliability Organization standards while embodying the values, culture, and mission that make myPlace Health a special place to work and grow.
What does success look like as our Quality Improvement Specialist?
Data Management and Accuracy : Proficient in collecting, entering, and managing data for timely submission, ensuring reports meet quality and compliance standards.Root Cause Analysis and Problem-Solving : Skilled in conducting thorough analyses to identify root causes, assess corrective actions, and drive improvements in quality processes.Policy and Procedure Expertise : Acts as a knowledgeable resource for quality functions, including grievances, appeals, and facility standards, guiding team members on accurate application.Attention to Detail : Executes and completes tasks related to quality improvement activities with precision, ensuring a high level of accuracy in all areas.Collaboration and Communication : Effectively collaborates within QI Program Committees, actively participating and contributing valuable insights while maintaining detailed records, such as meeting minutes.Analytical Reporting : Identifies and communicates deficiencies, anomalies, and trends found during quality activities, providing data-driven insights to support continuous improvement.Regulatory Compliance : Supports audit preparation and compliance efforts, ensuring successful outcomes for state and federal audits and adherence to regulatory standards.Commitment to Quality and Standards : Diligently collects and submits data for regulatory bodies and associations, reflecting a dedication to high standards and excellence in participant care.Contribute to Organizational Growth:
Embrace additional opportunities and responsibilities as needed, actively participating in the continued growth and success of the organization.What does an ideal candidate look like?
Experience in Quality Improvement/Assurance : 4+ years of demonstrated experience as a quality improvement or quality assurance coordinator is required, ideally within a healthcare setting, is preferred.Healthcare Compliance Knowledge : Familiarity with healthcare compliance, especially in PACE programs, as well as Health Insurance Portability and Accountability Act (HIPAA) regulations.Self-Motivated and Adaptable : A highly motivated, self-directed professional who can confidently execute tasks in a dynamic environment, make sound decisions under pressure, and work independently with minimal supervision.Strong Multi-tasking and Prioritization Skills : Proven ability to manage multiple tasks and balance competing priorities effectively in a fast-paced setting.Early-Stage Company Experience : Prior experience working in early-stage or rapidly growing companies is advantageous.PACE Program Experience : Experience within a PACE (Program of All-Inclusive Care for the Elderly) setting is highly valued.Other pertinent information
This role is 100% onsite in the Greater Los Angeles Area (90057)Schedule is Monday - Friday 8a-5mThe role is Full Time - Exempt
$90,000 - $105,000 a year
What's in it for you?
myPlace Health offers a robust compensation package for this role that includes cash compensation and other total rewards. Base pay is based on several factors including but not limited to education, relevant work and industry experience, certifications, and location of the role. Onsite roles include appropriate geographic adjustments, while remote roles are typically priced off national pay data.Competitive Incentive Plan :
Performance-based incentive plan that is beyond the industry standardGrowth and feedback opportunities:
Enjoy two performance reviews each year (if applicable), designed to support your professional development and celebrate your contributions to our team's success!Preparing you for retirement:
401k with Employer matchMedical Plans to fit your needs:
Your choice of 6 medical plans, with premium coverage of up to 80% for employees and 75% for all dependentsAncillary benefits to meet your other needs :
Dental and vision plans to meet your needs of you and your dependents; health savings account, flexible spending accounts, short- and long-term disability coverages, as well as basic life insurance. myPlace is also proud to offer accident, hospital indemnity, and critical illness benefits for our team.Generous time off:
PTO starting at 20 days per year; plus 12 paid holidays per year, and 2 floating holidays per yearProfessional Development top of mind:
Generous CME/CEU budget and time off, and professional development opportunitiesMaking your home office comfortable:
A one-time stipend towards setting up your home office, if applicable.Family friendly environment :
Family friendly policies, including paid new parent leave and new child care stipendYour Application
Please submit your resume/CV.Our Commitment to Diversity, Equity and Inclusion
At myPlace Health, we value the diversity of our team members, and we are committed to building a culture of inclusion and belonging. We pride ourselves to be an equal opportunity employer. People seeking employment at myPlace Health are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.COVID-19 Vaccination Policy
At myPlace Health, we provide safe and high-quality care to our participants. To achieve this, we have a policy that strongly recommends Covid-19 vaccination to keep both our team members and participants safe. Medical and religious exemptions can be granted based upon review of proper documentation. We adhere to all federal, state, and local regulations by obtaining necessary proof of vaccination prior to employment.Beware of Scams and Fraud
Please beware of scams that solicit interviews or promote jobs for opportunities that are not listed on our website or are not directly related to a job you applied for yourself. Please be advised that myPlace Health will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission by selecting the ‘Rip-offs and Imposter Scams’ option:
https://reportfraud.ftc.gov/#/
#J-18808-Ljbffr
What does success look like as our Quality Improvement Specialist?
Data Management and Accuracy : Proficient in collecting, entering, and managing data for timely submission, ensuring reports meet quality and compliance standards.Root Cause Analysis and Problem-Solving : Skilled in conducting thorough analyses to identify root causes, assess corrective actions, and drive improvements in quality processes.Policy and Procedure Expertise : Acts as a knowledgeable resource for quality functions, including grievances, appeals, and facility standards, guiding team members on accurate application.Attention to Detail : Executes and completes tasks related to quality improvement activities with precision, ensuring a high level of accuracy in all areas.Collaboration and Communication : Effectively collaborates within QI Program Committees, actively participating and contributing valuable insights while maintaining detailed records, such as meeting minutes.Analytical Reporting : Identifies and communicates deficiencies, anomalies, and trends found during quality activities, providing data-driven insights to support continuous improvement.Regulatory Compliance : Supports audit preparation and compliance efforts, ensuring successful outcomes for state and federal audits and adherence to regulatory standards.Commitment to Quality and Standards : Diligently collects and submits data for regulatory bodies and associations, reflecting a dedication to high standards and excellence in participant care.Contribute to Organizational Growth:
Embrace additional opportunities and responsibilities as needed, actively participating in the continued growth and success of the organization.What does an ideal candidate look like?
Experience in Quality Improvement/Assurance : 4+ years of demonstrated experience as a quality improvement or quality assurance coordinator is required, ideally within a healthcare setting, is preferred.Healthcare Compliance Knowledge : Familiarity with healthcare compliance, especially in PACE programs, as well as Health Insurance Portability and Accountability Act (HIPAA) regulations.Self-Motivated and Adaptable : A highly motivated, self-directed professional who can confidently execute tasks in a dynamic environment, make sound decisions under pressure, and work independently with minimal supervision.Strong Multi-tasking and Prioritization Skills : Proven ability to manage multiple tasks and balance competing priorities effectively in a fast-paced setting.Early-Stage Company Experience : Prior experience working in early-stage or rapidly growing companies is advantageous.PACE Program Experience : Experience within a PACE (Program of All-Inclusive Care for the Elderly) setting is highly valued.Other pertinent information
This role is 100% onsite in the Greater Los Angeles Area (90057)Schedule is Monday - Friday 8a-5mThe role is Full Time - Exempt
$90,000 - $105,000 a year
What's in it for you?
myPlace Health offers a robust compensation package for this role that includes cash compensation and other total rewards. Base pay is based on several factors including but not limited to education, relevant work and industry experience, certifications, and location of the role. Onsite roles include appropriate geographic adjustments, while remote roles are typically priced off national pay data.Competitive Incentive Plan :
Performance-based incentive plan that is beyond the industry standardGrowth and feedback opportunities:
Enjoy two performance reviews each year (if applicable), designed to support your professional development and celebrate your contributions to our team's success!Preparing you for retirement:
401k with Employer matchMedical Plans to fit your needs:
Your choice of 6 medical plans, with premium coverage of up to 80% for employees and 75% for all dependentsAncillary benefits to meet your other needs :
Dental and vision plans to meet your needs of you and your dependents; health savings account, flexible spending accounts, short- and long-term disability coverages, as well as basic life insurance. myPlace is also proud to offer accident, hospital indemnity, and critical illness benefits for our team.Generous time off:
PTO starting at 20 days per year; plus 12 paid holidays per year, and 2 floating holidays per yearProfessional Development top of mind:
Generous CME/CEU budget and time off, and professional development opportunitiesMaking your home office comfortable:
A one-time stipend towards setting up your home office, if applicable.Family friendly environment :
Family friendly policies, including paid new parent leave and new child care stipendYour Application
Please submit your resume/CV.Our Commitment to Diversity, Equity and Inclusion
At myPlace Health, we value the diversity of our team members, and we are committed to building a culture of inclusion and belonging. We pride ourselves to be an equal opportunity employer. People seeking employment at myPlace Health are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.COVID-19 Vaccination Policy
At myPlace Health, we provide safe and high-quality care to our participants. To achieve this, we have a policy that strongly recommends Covid-19 vaccination to keep both our team members and participants safe. Medical and religious exemptions can be granted based upon review of proper documentation. We adhere to all federal, state, and local regulations by obtaining necessary proof of vaccination prior to employment.Beware of Scams and Fraud
Please beware of scams that solicit interviews or promote jobs for opportunities that are not listed on our website or are not directly related to a job you applied for yourself. Please be advised that myPlace Health will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission by selecting the ‘Rip-offs and Imposter Scams’ option:
https://reportfraud.ftc.gov/#/
#J-18808-Ljbffr