Director of Operations

Find a job with Cayuga Centers that is right for you.Cayuga Centers is hiring immediately for Director of OperationsLocation: Bronx, NYPay: $90,000/annuallyAbout Cayuga CentersCayuga Centers is an accredited non-profit, human services agency dedicated to family support and preservation, trauma-informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high-quality and innovative services to individuals, children, youth, and families. We have 22 offices across 8 states and serve over 16,000 individuals and families annually. Join us!At Cayuga Centers, we embrace Diversity, Equity, Inclusion, and Belonging (DEIB). We do this by taking a firm stance against hatred, inequality, bias, and injustice. We provide our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and has a sense of belonging.Cayuga Centers is an equal opportunity employer and does not discriminate against any employee, prospective employee, or applicant based on race, color, creed, hair style/texture, religion, national origin, citizenship status, sex, gender identity, gender expression, sexual orientation, age, disability, military or veteran status, genetic information, or any other classification protected by applicable federal, state, and/or local laws.About the Program and Position:The NYC-based Operations Department is a support department serving social service programs located in 8 states. This department procures, services, and oversees office spaces, day-to-day logistics, and maintenance issues, and is comprised of a team of administrative professionals. This department makes a difference by maintaining a professional, comfortable, and safe working environment for all of its assigned office locations.The Director of Operations will oversee the leases, act as building management liaison, and provide property oversight to ensure overall safety, cleanliness, and presentation of the NYC, HS/PRS, Pennsylvania, Florida, Delaware, and other offices as assigned. The Director of Operations must have familiarity with all programs to provide ongoing support to the offices and staff. This position will require innovative thinking and an individual who takes initiative. The Director of Operations will need to be confident in providing guidance and taking the lead to make decisions regarding department and agency needs while also welcoming suggestions from program staff and management as needed.How you get to use your skills…Oversee leases and provide property oversight for NYC, HS/PRS, Pennsylvania, Delaware, Florida, and other offices as assigned.Supervise assigned staff, including the Manager of Operations.Act as liaison for building management.Serve as the point person for communications, projects, construction, etc., with a professional and friendly demeanor.Create a connection between programs and departments and steward a consumer-centered, staff-building culture.Manage projects for each of the assigned departments, including timelines with completion dates.Communicate progress and needs for project completions to AVP of Operations, COO, President CEO, and other members of upper management as needed.Build and maintain systems so there is consistency within each site and across the department.Research and maintain current regulations and guidance documents for programs, departments, and building/property management.Support with expansion projects, research, and events.Attend internal and external training to stay up to date on program changes.Assist with training for staff as needed.Coordinate marketing/publicity needs for the NYC Region Office and other offices, as assigned.Respond in a positive and respectful manner to diversity among the agency’s service population and staff.Assist with all other tasks and serve on committees as assigned.Schedule:Must be flexible to meet program needs. Must be available to work afternoons, evenings, weekends, and holidays. On-call required.Why Cayuga Centers?Certified Great Place to WorkWorkplace Wellness Award FinalistCouncil on Accreditation (COA) AccreditedImplement best practices and evidence-based interventionsCommitted to employee professional development and advancementWe embrace change, innovation, and opportunitiesOur diverse workforce acts and leads with human sensitivity and respectLarge and growing national footprintExperience and Skills:

Bachelor’s Degree with a minimum of 3 years’ relevant experience.Proficient in Microsoft Office and Google Workspace.Excellent office organization skills and ability to multitask and handle a fast-paced environment and navigate change.Bilingual - English and Spanish is required. All agency documents and records are in English, so English writing proficiency is required. Position itself requires Spanish speaking, writing, and reading proficiency.Excellent communication and proven human relation skills.Ability to work effectively in a team context.Ability to travel to other agency locations.Valid NYS Driver’s License required.Physical Requirements:Computer work requires sitting at a desk for long periods of time.Time on your feet for up to several hours a day.Lifting up to 50 pounds.Time driving and/or taking public transportation.160 hours of Vacation, 10 Holidays, 3 Personal Days, Medical Appointment Time, Medical, dental, and vision insurance, Pet and Legal insurance, Employee Assistance Program, FSA, Transit, and Parking savings accounts, Supplemental life insurance, critical illness, enhanced short-term disability benefits, 401(k) match up to 6%, Corporate Discounts Program, Sick Leave Pool, Identity Protection.

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