Systems Administrator

The Systems Administrator is a key member of the IT team, responsible for the planning, implementation, maintenance, and support of all network hardware, software, and communication links. This role requires a strong technical background, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical personnel.

Key Responsibilities:

• Plan, develop, install, configure, maintain, support, and optimize all network hardware, software, and communication links.
• Research hardware and software, interact with vendors, and secure network products and services.
• Oversee installation, configuration, maintenance, and troubleshooting of end-user workstations and devices.
• Perform asset and operational management responsibilities, including managing servers, security solutions, routers, switches, and other network hardware.
• Develop, implement, and maintain policies and procedures for network resource administration, appropriate use, and disaster recovery.
• Provide effective and clear communication and strong customer service to clients, analyzing and resolving issues within SLAs.
• Work through inbound customer calls and ticketing systems to resolve issues.
• Ability to work on-call as part of a rotation.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field preferred.
• Minimum of 2 years of experience in systems administration, with a focus on server, networking, and cloud technologies.
• Strong knowledge of Microsoft Azure or other cloud platforms.
• Proficient in server administration (e.g., Windows Server, Linux).
• Advanced knowledge of networking protocols (e.g., TCP/IP, DNS, DHCP).
• Experience with network security tools and best practices.
• Ability to troubleshoot complex technical issues.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational skills.

Additional Preferred Qualifications:

• Certifications in relevant technologies (e.g., MCSA, CCNA).
• Experience with scripting languages (e.g., PowerShell, Python).
• Knowledge of virtualization technologies (e.g., VMware, Hyper-V).