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The Phoenix Group

Deployment Technician

The Phoenix Group, Fort Myers, FL, United States


Job Title: IT Deployment Technician

Location: Fort Myers, Florida (On-Site 5 days per week 8:00 AM to 4:30 PM)

Job Type: Contract – 10 to 12 Months

Overview: We are seeking a skilled IT Deployment Technician with expertise in SCCM (System Center Configuration Manager) and KACE Imaging to join our team. This position will focus on the transition from Windows 10 to Windows 11, ensuring a smooth deployment and migration process for our organization. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a commitment to delivering high-quality support.

Key Responsibilities:

  • Lead the deployment and migration of Windows 11 across the organization.
  • Utilize SCCM for software deployment, updates, and system configurations.
  • Implement and manage KACE Imaging for efficient device imaging and deployment.
  • Collaborate with IT teams to develop and execute deployment plans, schedules, and documentation.
  • Perform hardware and software assessments to ensure compatibility with Windows 11.
  • Provide technical support during the deployment process, addressing any issues that arise.
  • Train end-users on new features and functionalities of Windows 11.
  • Maintain accurate records of deployment activities and inventory management.
  • Stay current with industry trends and best practices related to operating system deployments and imaging solutions.

Qualifications:

  • Proven experience as an IT Deployment Technician or similar role.
  • Strong knowledge of SCCM, KACE Imaging, and Windows operating systems.
  • Experience with Windows 7, 10 and Windows 11 deployments and migrations.
  • Familiarity with IT asset management and inventory tracking.
  • Excellent troubleshooting skills and attention to detail.
  • Strong communication and interpersonal skills, with the ability to work collaboratively in a team environment.
  • Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are a plus.

Hourly wage $25-$30/hour