Business Development Manager

*Ideal candidates could be based in Boston, New York, Pittsburgh, or North Carolina.

*Extensive travel

The Business Development Manager will focus on achieving revenue targets, refining sales processes, and understanding customer needs to help shape a unique portfolio and enhance the customer experience and advance the next generation of cellular therapies.

Key Responsibilities

• Engage with potential customers through prospecting, networking, and marketing activities, including attending industry conferences and tradeshows, to promote and secure new business leads.
• Generate a robust sales pipeline to support short- and long-term revenue and profitability targets.
• Develop and submit customer proposals based on defined scope and team feedback.
• Manage sales revenue performance within the assigned region.
• Build and nurture relationships across various customer departments.
• Serve as the main liaison between external partners and internal teams for successful product and service sales.
• Create and implement sales strategies, maintain account plans, and identify growth opportunities within the territory.
• Collaborate with internal teams to ensure customer satisfaction and success.
• Communicate customer needs for products and services to R&D and Operations.
• Work with Marketing to develop essential materials, collateral, and customer messaging.
• Oversee each stage of the sales process, guiding customers through decision-making toward successful outcomes.
• Ensure accurate forecasting of pipeline and sales in line with reporting cycles.
• Maintain administrative responsibilities, including Salesforce updates, monthly reports, expenses, and quarterly business reviews (QBRs).
• Promote culture of innovation, collaboration, transparency, and enjoyment in the workplace.

Qualifications

• Bachelor’s degree in science, business management, or equivalent experience.
• Minimum 5+ years in account management or business development within life sciences, specifically in the cell and gene therapy CDMO sector.
• Local and national travel required, approximately 30-40%
• Proficiency in Microsoft Office, Salesforce, and project management tools.