General Manager

Position Summary:

The General Manager will be responsible for overseeing the day-to-day operations which includes managing production, quality control, logistics, finance, sales, and customer relations. The ideal candidate will have a strong background in manufacturing operations, leadership experience, and a deep understanding of the commercial glass industry. The General Manager will work closely with senior leadership to develop and implement strategies to increase efficiency, productivity, and profitability.

Key Responsibilities:

• Leadership & Team Management:
• Lead, mentor, and manage a cross-functional team across production, operations, engineering, sales, and administrative departments.
• Develop a strong company culture focused on safety, quality, customer satisfaction, and continuous improvement.
• Foster effective communication and collaboration across departments.
• Establish performance objectives for key staff and ensure accountability for achieving results.
• Operations Management:
• Oversee all manufacturing activities, ensuring that production targets, quality standards, and deadlines are consistently met.
• Monitor and improve operational efficiency through lean manufacturing principles and other best practices.
• Ensure compliance with all safety, environmental, and industry regulations.
• Develop and manage budgets for manufacturing operations, ensuring cost control and profitability.
• Quality Assurance:
• Ensure all products meet or exceed industry standards for quality and durability.
• Implement and maintain a comprehensive quality control program, addressing any issues or discrepancies in the manufacturing process.
• Financial & Strategic Planning:
• Develop and manage annual budgets, forecasts, and financial reports for the manufacturing division.
• Analyze financial performance, identify areas for improvement, and implement cost-saving strategies.
• Work closely with senior leadership to create and execute long-term strategic plans, including expanding market share and exploring new product lines.
• Sales & Customer Relations:
• Collaborate with the sales team to identify market trends, customer needs, and new business opportunities.
• Maintain strong relationships with key clients and partners, ensuring a high level of customer satisfaction and retention.
• Monitor customer feedback and resolve issues related to product quality or delivery.
• Supply Chain & Inventory Management:
• Oversee the procurement of raw materials, ensuring adequate stock levels and timely delivery.
• Develop and maintain relationships with suppliers and logistics partners to ensure seamless operations.
• Manage inventory control processes to minimize waste and optimize stock levels.
• Innovation & Continuous Improvement:
• Drive innovation in manufacturing processes, including new technology, equipment, and production methods.
• Identify opportunities for continuous improvement and efficiency gains across the business.

Qualifications:

• Education:
• Bachelor’s degree in Business Administration, Engineering, Manufacturing, or a related field (preferred).
• Experience:
• Previous General Management experience (required)
• Minimum of 8–10 years of experience in a manufacturing environment, with at least 5 years in a leadership or managerial role, preferably within the commercial glass or related industries.
• Proven experience in managing large teams and cross-functional departments.
• Strong understanding of manufacturing processes, lean manufacturing, and quality control systems.
• Financial acumen, with experience in budgeting, forecasting, and cost management.
• Skills & Abilities:
• Excellent leadership, communication, and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Ability to manage multiple priorities in a fast-paced, dynamic environment.
• Proficiency in manufacturing software and enterprise resource planning (ERP) systems.
• Knowledge of industry regulations and compliance standards.

Preferred Qualifications:

• Experience in glass manufacturing or a related industry (e.g., construction materials, metal fabrication).
• Knowledge of sustainability practices and energy-efficient manufacturing processes.
• Lean Six Sigma or other process improvement certifications.