Senior Project Manager- Child Support Services

Are you a strategic leader ready to drive impactful change in public services? We are seeking an experienced Senior PMO Project Manager to oversee crucial modernization initiatives for statewide child support case management projects. Join us and lead a pivotal transformation that will enhance the efficiency and effectiveness of child support services for thousands of families.

About the Role:

This full-time, fully remote role comes with the unique opportunity to oversee a high-profile, multi-year project. As the Senior PMO Project Manager, you will lead the Project Management Office’s initiatives, developing comprehensive project plans, managing timelines, and ensuring successful delivery of the modernization project—a crucial piece to improve child support services. This role is fully remote with occasional pre-planned travel for specific meetings.

Key Responsibilities:

• Develop and oversee detailed project plans, ensuring alignment with strategic objectives and compliance with child support regulations.
• Coordinate cross-functional teams and maintain clear, effective communication with stakeholders.
• Monitor project timelines, manage budgets, and allocate resources efficiently to achieve project milestones.
• Utilize Agile and Waterfall methodologies to optimize project management processes.
• Maintain oversight of KPIs and reporting through the data warehouse for informed decision-making.
• Ensure adherence to quality standards and timely delivery of all project phases.

Qualifications:

• Experience with Statewide Child Support Programs and/or Federal Child Support Reporting and Integration activities required.
• Experience managing IV & V, SQA, or DDI projects preferred.
• Experience creating shared tools, templates, reporting formats for PMO dissemination preferred.
• Experience in OCM, Integrated Master Schedule management a plus.
• Experience with budgeting and forecasting.
• Experience in risk and issue management.
• Strong analytical, communication, and project planning skills.
• Demonstrated experience managing complex budgets and resources effectively.
• Proficiency with Agile and Waterfall project management methodologies.
• PMP certification or PMBOK knowledge required.
• Bachelor’s degree or 10+ years relevant experience required.

Why Join Us?

• Lead a meaningful project that will make a significant difference in public services.
• Collaborate with a forward-thinking team and impact operational strategies for years to come.
• Enjoy the flexibility of remote work while participating in critical in-person meetings and site visits.
• Be part of a project that combines modern technology with innovative solutions to transform case management services.
• Ready to bring your expertise and leadership to a project that matters? Apply now and help us shape the future of child support services.