Account Manager

Job Type Full-timeDescriptionFrom the beginning, we've known it doesn't matter how well you treat plants if you don't treat people better. These days, we're the region's quintessential horticulture, design, hardscape, and landscaping firm employing hundreds of some of the most talented and committed people ACCOUNT MANAGERWe are seeking a motivated, energetic and results oriented Account Manager to join our growing team in the rewarding landscape industry.This key position is responsible for developing and managing Estates client relationships. growing sales, along with ensuring operational success. Excellent communication skills with clients and team members, including working closely with Operations Manager to ensure tasks are completed timely daily and with the highest quality standards.Deliver a high level of customer service and sales to an assigned Estates client group. Support, schedule, lead and work with your team members to accomplish work in a timely and cost-effective manner, while completing tasks in the most safe and efficient manner. RESPONSIBILITIES:1. Understand and execute the needs of each individual Estates client contract, along with being the first point of contact/communication for that set of assigned Estates clients.2. Responsible for scheduling and delivering horticultural services according to Engledow quality and safety standards.3. Lead team members through positive example of work quality, addressing issues, and maintaining efficiency.4. Maintain steady and effective communication with customers, make recommendations for site improvements, and keep them abreast of developments on their sites.5. Conduct regular site inspections as support for Supervisors and in order to deliver contracted services.6. Perform contract negotiation (annually) for your assigned Estates client group.7. Improve profitability for the organization, and manage the contract renewal process annually. 8. Train team members and consistently lead by example.9. Keep current with horticultural and industry knowledge10. Manage certain human resources actions when necessary and seek HR guidance as needed.13. Provide input and direction for departmental growth and development through participation in team and planning meetings.14. Participation in snow removal duties during the winter months.RequirementsProven experience in sales, with a strong understanding of account management principles and fostering long term relationships.Excellent communication skills, both verbal and written, with the ability to convey complex information clearly.Mut be able to adapt to different personalities and various levels of leadership.Strong leadership abilities, capable of motivating teams and driving results.Ability to work independently while also collaborating effectively.Strong organizational skills with attention to detail.Must be able to adapt to change.Must have proven experience and knowledge in the landscape industry