Motion Recruitment
Client Support Specialist
Motion Recruitment, Memphis, Tennessee, us, 37501
Job Title:
Client SupportJob location: Memphis TN 38141Job duration: 3 months of contractPay rate: $25 per hour with benefits package
Basic Purpose:Description: Identify, manage, escalate, and resolve technical issues. Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks. Troubleshoot all information technology issues, including software, hardware, and networking. Monitor installed systems, identify problems, and take corrective action.
Role Responsibilities:Provide basic technical support to Clients with a Customer Service Attitude. Troubleshoot application issues, basic diagnosing of the desktop/laptop software problems. Creating constructive, customer centered relationships with onsite staff. All while treating each individual with premier customer care and empathy.
Requirements:3 - 5 years of related work experience, or an equivalent combination of education and experience.3 - 5 years of Customer Service experience.Excellent communication skills.This position requires a self-starter and good self-governanceThe ability to work in a team environment or alone and commit to a flexible work schedule.
Preferences (not required):3-5 years technical experience a plus.1-3 years networking experiencePrevious experience troubleshooting desktop, printer, minor network, and notebook issues.Very strong user and support of MSOffice
Client SupportJob location: Memphis TN 38141Job duration: 3 months of contractPay rate: $25 per hour with benefits package
Basic Purpose:Description: Identify, manage, escalate, and resolve technical issues. Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks. Troubleshoot all information technology issues, including software, hardware, and networking. Monitor installed systems, identify problems, and take corrective action.
Role Responsibilities:Provide basic technical support to Clients with a Customer Service Attitude. Troubleshoot application issues, basic diagnosing of the desktop/laptop software problems. Creating constructive, customer centered relationships with onsite staff. All while treating each individual with premier customer care and empathy.
Requirements:3 - 5 years of related work experience, or an equivalent combination of education and experience.3 - 5 years of Customer Service experience.Excellent communication skills.This position requires a self-starter and good self-governanceThe ability to work in a team environment or alone and commit to a flexible work schedule.
Preferences (not required):3-5 years technical experience a plus.1-3 years networking experiencePrevious experience troubleshooting desktop, printer, minor network, and notebook issues.Very strong user and support of MSOffice