REQ Solutions
Desktop Support Specialist
REQ Solutions, Lexington, KY, United States
Job Title: Desktop Support Specialist
Location: Lexington, SC
Duration: 3 Months Contract + High Possibility of Extension
Shift: 3 days - 8:00 AM - 5:00 PM, 2 days - 10:00 AM - 7:00 PM (Monday to Friday)
Note: Local candidates who can work on W2 basis without any sponsorship are encouraged to apply.
Pay Rate: $30/HR
Job Description:
- Identify, manage, escalation, and resolve technical issues. Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks.
- Troubleshoot all information technology issues, including software, hardware, and networking.
- Monitor installed systems, identify problems, and take corrective action.
Requirements:
- 3 - 5 years of related work experience, or an equivalent combination of education and experience.
- Provide basic technical support to US Foods Clients. Troubleshoot application issues, basic diagnosing of the desktop/laptop software problems.
- 3-5 years technical experience a plus.
- Previous experience troubleshooting desktop, printer and notebook issues.
- Very strong user and support of MSOffice.
- The ability to work in a team environment and commit to a flexible work schedule.