NEW JOB OPENING SYSTEM ADMINISTRATOR- SENIOR IN Raleigh, NC, USA

Job Description Only qualified System Administrator candidates located in the Raleigh, NC area to be considered due to the position requiring an onsite presence Required Skills: Support customers using good customer service skills including the ability to communicate to both technical and non-technical customers (5 Years) Utilize moderate knowledge and demonstratable skills of Windows OS & M365 to support our customers & to work with internal teams (5 Years) Image or provision new equipment hardware & provide to customer (5 Years) Use strong organizational skills to track onboarding & shipping activities based on customer requests (5 Years) Follow asset management processes to ensure proper customer billing (5 Years) Testing Intune processes for Tier 3 team & providing feedback (5 Years) Test upgrades and software changes (5 Years) Install software following security & internal processes (5 Years) Basic understanding of MECM, Active Directory, Tanium, Intune, & Beyond (3 Years) Basic knowledge of Macintosh Apple devices with a willingness to learn (3 Years) System Admin Mid-Level Contractor Responsibilities - EEM Support: Support customers using good customer service skills including the ability to communicate to both technical and non-technical customers Utilize moderate knowledge and demonstratable skills of Windows OS & M365 to support our customers & to work with internal teams Image or provision new equipment hardware & provide to customer Use strong organizational skills to track onboarding & shipping activities based on customer requests. Follow asset management processes to ensure proper customer billing Document work activities in ServiceNow Testing Intune processes for Tier 3 team & providing feedback Test upgrades and software changes Install software following security & internal processes Troubleshoot customer issues Provide instruction while troubleshooting for remote customers Assist with developing team processes & a knowledge base Basic understanding of MECM, Active Directory, Tanium, Intune, & Beyond Trust Basic knowledge of Macintosh Apple devices with a willingness to learn Work with vendors on warranty cases Collaborate with internal teams on technical issues Work on special projects as needed This is an onsite position. Only those lawfully authorized to work in the designated country associated with the position will be considered. Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements. Benefits: For information and details on employment benefits offered with this position, please visit here . Should you have any questions/concerns, please contact our HR Department via our secure website . California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here . Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances. If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department . Rose International has an official agreement (ID 132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).