Amazon
Sr Business Operations Manager, AWS Specialist & Partner Operations
Amazon, San Francisco, California, United States, 94199
Sr Business Operations Manager, AWS Specialist & Partner Operations
Would you like to be part of a team that is supporting the rapid growth of the Amazon Web Services (AWS) business? AWS is looking for an accomplished Business Operations Manager to support and execute strategic initiatives for the AWS Specialist & Partner Organization.You will be a key partner to senior leaders, working with them to drive operational efficiency, and scale strategic initiatives. You possess the ability to think strategically and analytically about business challenges resulting in successful outcomes. You must have a proven track record of successfully delivering results in a highly matrixed role, working to influence and align cross-functional teams with competing priorities. You are able to navigate ambiguity and thrive in a fast-paced environment. You have a passion for technology, a high degree of business acumen, and a broad knowledge of programs and operations.Key job responsibilitiesAnalyze complex data and translate the results into actionable deliverables and insights.Build and manage end-to-end goal planning mechanisms. This includes defining goal, forecasting, target setting, distribution, and operationalizing an inspection mechanism to monitor performance against attainment, and ensure all stakeholders understand what needs to be delivered throughout the year.Be a business partner to senior leaders, providing strategic guidance around best practices of business operations.Manage business planning and operational cycles (monthly, quarterly, annually) for the ISV partner team and coordinate with leaders of other business areas as needed.Work jointly with members of the AWS Sales, Marketing, and Global Services community to coordinate and manage projects to help grow customer base.Identify areas opportunity for optimization, and collaborate cross-functionally to improve processes, systems, and tools to make it simple and easy for teams at all levels to deliver and meet the Amazon quality bar.Establish credibility and maintain working relationships with key stakeholder teams (Legal, Finance, Business Development, etc.).Influence peers and cross functional stakeholders to drive desired business outcomes.About the teamAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Minimum RequirementsBachelor's degree or equivalentExperience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentationsExperience defining, refining and implementing sales processes, procedures and policies or equivalent6+ years of sales operations or equivalent experienceExperience using Salesforce (or other CRM tool) or BI toolsExperience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.Experience working within a high-growth, technology companyExperience with SQLAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies.This position will remain posted until filled. Applicants should apply via our internal or external career site.
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Would you like to be part of a team that is supporting the rapid growth of the Amazon Web Services (AWS) business? AWS is looking for an accomplished Business Operations Manager to support and execute strategic initiatives for the AWS Specialist & Partner Organization.You will be a key partner to senior leaders, working with them to drive operational efficiency, and scale strategic initiatives. You possess the ability to think strategically and analytically about business challenges resulting in successful outcomes. You must have a proven track record of successfully delivering results in a highly matrixed role, working to influence and align cross-functional teams with competing priorities. You are able to navigate ambiguity and thrive in a fast-paced environment. You have a passion for technology, a high degree of business acumen, and a broad knowledge of programs and operations.Key job responsibilitiesAnalyze complex data and translate the results into actionable deliverables and insights.Build and manage end-to-end goal planning mechanisms. This includes defining goal, forecasting, target setting, distribution, and operationalizing an inspection mechanism to monitor performance against attainment, and ensure all stakeholders understand what needs to be delivered throughout the year.Be a business partner to senior leaders, providing strategic guidance around best practices of business operations.Manage business planning and operational cycles (monthly, quarterly, annually) for the ISV partner team and coordinate with leaders of other business areas as needed.Work jointly with members of the AWS Sales, Marketing, and Global Services community to coordinate and manage projects to help grow customer base.Identify areas opportunity for optimization, and collaborate cross-functionally to improve processes, systems, and tools to make it simple and easy for teams at all levels to deliver and meet the Amazon quality bar.Establish credibility and maintain working relationships with key stakeholder teams (Legal, Finance, Business Development, etc.).Influence peers and cross functional stakeholders to drive desired business outcomes.About the teamAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Minimum RequirementsBachelor's degree or equivalentExperience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentationsExperience defining, refining and implementing sales processes, procedures and policies or equivalent6+ years of sales operations or equivalent experienceExperience using Salesforce (or other CRM tool) or BI toolsExperience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.Experience working within a high-growth, technology companyExperience with SQLAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies.This position will remain posted until filled. Applicants should apply via our internal or external career site.
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