Bank of America
Senior Operations Project Manager
Bank of America, Newark, New Jersey, us, 07175
Senior Operations Project Manager page is loaded
Senior Operations Project Manager
Apply
locations
Newark
New York
Boston
Charlotte
Jacksonville
time type
Full time
posted on
Posted 9 Days Ago
job requisition id
24043626
Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!Job Description:This job is responsible for performing more complex analysis aimed at improving portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions, such as credit cards. Key responsibilities include applying knowledge of multiple business and technical-related topics and independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the Line of Business and partner organizations including Risk and Product teams.This operational leadership position in Offers and Rewards Integration supports Consumer Card and Small Business Card Brand and CoBrand partner initiatives.
Responsibilities
include cross functional responsibility for driving complex solutions to support Offers and Rewards and associated required notifications. This unique opportunity to lead and support program execution across these areas requires an individual with excellent communication skills, ability to navigate all levels of management across FLU and Tech teams, and possess a strong control and process oriented background.It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Responsibilities:Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performanceCoaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topicsIdentifies business trends based on economic and portfolio conditions and communicates findings to senior managementSupports execution of large scale projects, such as platform conversions or new project integrations by conducting advanced reporting and drawing analytics based insightsLeading collaboration and translation of high level business requirements in support of new Offers or Programs with corresponding required notifications.The ability to lead multiple programs, strong networking and analytical skills, and experience with a variety of software, including MS Word, Excel, and PowerPoint.Compile, analyze and interpret data to assist in making strategic and tactical recommendationsLead individual programs end-to-endAbility to support large, high profile partner relationshipsRequired Qualifications:Highly motivated self-starter with ability to effectively lead in a team environmentDetail oriented; ability to handle multiple priorities with acute attention to detailAbility to analyze data and influence cross-functional teams and/or senior managementControl background and process-oriented experienceDemonstrated knowledge of MS office (Excel, Word, PowerPoint)Desired Qualifications:Related experience, preferably in Card and/or Affinity products, Deconversions, or Small Business CardProcess design and/or project management experienceCredit Card, Small Business, Call Center, Financial Center and/or Digital channel knowledgeBachelor degree in Business or technical fieldSkills:Analytical ThinkingBusiness AnalyticsData and Trend AnalysisFraud ManagementProblem SolvingCollaborationInnovative ThinkingMonitoring, Surveillance, and TestingPresentation SkillsRisk ManagementData VisualizationInterpret Relevant Laws, Rules, and RegulationsIssue ManagementOral CommunicationsWritten CommunicationsShift:1st shift (United States of America)
Hours Per Week:40
Pay Transparency detailsUS - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)Pay and benefits informationPay range$99,700.00 - $157,800.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
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Posted 9 Days AgoBank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure.
Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity.Regardless of the position you are interested in, the starting points to building your resume are the same:1. Determine the job or types of jobs you want to do and research their responsibilities and qualifications.2. Think about why you can do the job and make a list of your skills that are relative to the job.3. Identify experiences or accomplishments that show your proficiency in the skills required for the job.4. Summarize your abilities, accomplishments and skills into a brief, concise document.
Considerations when writing a resume• Do be brief. Resumes should be 1-2 pages in length.• Do be upbeat and active in your wording.• Do emphasize what you have done clearly and concretely.• Do be neat and well organized.• Do have others proofread and critique your resume. Spell check. Make it error free.• Do use high quality, white or light colored 8½ x 11 paper. Use a laser printer if possible.• Don't be dishonest, always tell the truth about yourself in the most flattering light.• Don't include salary history or requirements.• Don't include references.• Don't include accomplishments that do not support your professional goals.•
Don't include anything that isn't relevant. (For example, don't mention your fondness for swimming unless you want to work on the water.)• Don't use italics, underlining, shadows or other fancy treatments.Seven steps to a successful interview1. Anticipate –Put yourself in the interviewer's position. What do you believe the interviewer is most interested in? Why do you think you have been invited to interview?2. Research –What are the primary functions of the line of business? What are the success factors for the job? Is there a job description available?3. Assess –Think about your skills, abilities, knowledge, interests, traits, values and accomplishments. Match them to what you know about the job. Consider which ones you should highlight.4. Prepare Answers –Think about what the interviewer may ask, determine what the best answer is and write it down.5. Prepare Questions – Interviewing is a two-way street. By asking thoughtful questions, you communicate your interest and learn a lot about the job. Choose two or three questions to ask your interviewer. Avoid asking a lot of questions about vacation time or breaks.6. Practice – It may seem awkward, but it is the best way to come across well in an interview. Practice your own "great responses" with others or in front of a mirror until you appear relaxed and at ease.7. Follow-up – Send a brief follow-up letter to the interviewer. Keep in mind that the many job searchers will not send a follow-up letter. Sending one can become a competitive advantage.
#J-18808-Ljbffr
Senior Operations Project Manager
Apply
locations
Newark
New York
Boston
Charlotte
Jacksonville
time type
Full time
posted on
Posted 9 Days Ago
job requisition id
24043626
Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!Job Description:This job is responsible for performing more complex analysis aimed at improving portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions, such as credit cards. Key responsibilities include applying knowledge of multiple business and technical-related topics and independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the Line of Business and partner organizations including Risk and Product teams.This operational leadership position in Offers and Rewards Integration supports Consumer Card and Small Business Card Brand and CoBrand partner initiatives.
Responsibilities
include cross functional responsibility for driving complex solutions to support Offers and Rewards and associated required notifications. This unique opportunity to lead and support program execution across these areas requires an individual with excellent communication skills, ability to navigate all levels of management across FLU and Tech teams, and possess a strong control and process oriented background.It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Responsibilities:Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performanceCoaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topicsIdentifies business trends based on economic and portfolio conditions and communicates findings to senior managementSupports execution of large scale projects, such as platform conversions or new project integrations by conducting advanced reporting and drawing analytics based insightsLeading collaboration and translation of high level business requirements in support of new Offers or Programs with corresponding required notifications.The ability to lead multiple programs, strong networking and analytical skills, and experience with a variety of software, including MS Word, Excel, and PowerPoint.Compile, analyze and interpret data to assist in making strategic and tactical recommendationsLead individual programs end-to-endAbility to support large, high profile partner relationshipsRequired Qualifications:Highly motivated self-starter with ability to effectively lead in a team environmentDetail oriented; ability to handle multiple priorities with acute attention to detailAbility to analyze data and influence cross-functional teams and/or senior managementControl background and process-oriented experienceDemonstrated knowledge of MS office (Excel, Word, PowerPoint)Desired Qualifications:Related experience, preferably in Card and/or Affinity products, Deconversions, or Small Business CardProcess design and/or project management experienceCredit Card, Small Business, Call Center, Financial Center and/or Digital channel knowledgeBachelor degree in Business or technical fieldSkills:Analytical ThinkingBusiness AnalyticsData and Trend AnalysisFraud ManagementProblem SolvingCollaborationInnovative ThinkingMonitoring, Surveillance, and TestingPresentation SkillsRisk ManagementData VisualizationInterpret Relevant Laws, Rules, and RegulationsIssue ManagementOral CommunicationsWritten CommunicationsShift:1st shift (United States of America)
Hours Per Week:40
Pay Transparency detailsUS - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)Pay and benefits informationPay range$99,700.00 - $157,800.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Similar Jobs (3)
Workforce Strategy & Business Intelligence Analyst IV
locations
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posted on
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Cons Prod Strategic Analyst IV
locations
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posted on
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Senior Operations Project Manager
locations
6 Locations
time type
Full time
posted on
Posted 9 Days AgoBank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure.
Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity.Regardless of the position you are interested in, the starting points to building your resume are the same:1. Determine the job or types of jobs you want to do and research their responsibilities and qualifications.2. Think about why you can do the job and make a list of your skills that are relative to the job.3. Identify experiences or accomplishments that show your proficiency in the skills required for the job.4. Summarize your abilities, accomplishments and skills into a brief, concise document.
Considerations when writing a resume• Do be brief. Resumes should be 1-2 pages in length.• Do be upbeat and active in your wording.• Do emphasize what you have done clearly and concretely.• Do be neat and well organized.• Do have others proofread and critique your resume. Spell check. Make it error free.• Do use high quality, white or light colored 8½ x 11 paper. Use a laser printer if possible.• Don't be dishonest, always tell the truth about yourself in the most flattering light.• Don't include salary history or requirements.• Don't include references.• Don't include accomplishments that do not support your professional goals.•
Don't include anything that isn't relevant. (For example, don't mention your fondness for swimming unless you want to work on the water.)• Don't use italics, underlining, shadows or other fancy treatments.Seven steps to a successful interview1. Anticipate –Put yourself in the interviewer's position. What do you believe the interviewer is most interested in? Why do you think you have been invited to interview?2. Research –What are the primary functions of the line of business? What are the success factors for the job? Is there a job description available?3. Assess –Think about your skills, abilities, knowledge, interests, traits, values and accomplishments. Match them to what you know about the job. Consider which ones you should highlight.4. Prepare Answers –Think about what the interviewer may ask, determine what the best answer is and write it down.5. Prepare Questions – Interviewing is a two-way street. By asking thoughtful questions, you communicate your interest and learn a lot about the job. Choose two or three questions to ask your interviewer. Avoid asking a lot of questions about vacation time or breaks.6. Practice – It may seem awkward, but it is the best way to come across well in an interview. Practice your own "great responses" with others or in front of a mirror until you appear relaxed and at ease.7. Follow-up – Send a brief follow-up letter to the interviewer. Keep in mind that the many job searchers will not send a follow-up letter. Sending one can become a competitive advantage.
#J-18808-Ljbffr