Jones Lang LaSalle Incorporated
Janitorial Program Manager
Jones Lang LaSalle Incorporated, Detroit, Michigan, United States, 48228
Janitorial Program Manager
JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong.The Janitorial Program Manager will report directly to the site director. As a manager, you will oversee the housekeeping vendor contract for a specific site (airport, corporate headquarters, and/or other facilities) to ensure the vendor is cleaning facilities to meet client satisfaction. Program deliverables and activities will be aligned in accordance with the mission and goals of the organization.Essential Duties & ResponsibilitiesDeveloping and implementing procedures and performance measures to ensure simplification and accuracy of work methods and reliability of Janitorial servicesManaging work order management software capabilities for program reportingDetailed knowledge of site Managed Service Agreement (MSA), Scope of Work (SOW), and Key Performance Indicators (KPI)Regularly conduct audits on all services provided to ensure performance measures are being maintainedLeading daily, weekly, and monthly governance meetings focused on driving and reporting on Janitorial service performanceMeeting with stakeholders to make communication easy and transparent regarding program issues and decisions on servicesImplementing and managing changes and interventions to ensure project goals are achievedProducing accurate and timely reporting of program status throughout its life cycleAnalyzing program risksEnsuring an adequate supply of consumables/materials and service for the proper operation of services through PO process supportMeasurable ObjectivesSafety ComplianceKPI ComplianceClient Customer Satisfaction SurveyMultiple Training ProgramsUnderstanding of Environmental Health & SafetyOSHA, State, and Local Regulatory ComplianceHAZMAT (Hazardous Material) ComplianceCommodity Resource ManagementEnvironmental Compliance InitiativesISO ComplianceEnvironmental Emergency ResponseEnsure 100% Employee Safety Training CompliancePerform Timely Safety Incident Reporting and MonitoringMaintain “0” Recordable and Lost Work Day Case InjuriesUtilize Pre-Task Planning Methods Personnel ManagementCoordinate Employee PTO/Vacation Scheduling and CoverageLocation:
On-site – Detroit, MIIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company HolidaysJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process. We endeavor to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.Accepting applications on an ongoing basis until candidate identified.
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JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong.The Janitorial Program Manager will report directly to the site director. As a manager, you will oversee the housekeeping vendor contract for a specific site (airport, corporate headquarters, and/or other facilities) to ensure the vendor is cleaning facilities to meet client satisfaction. Program deliverables and activities will be aligned in accordance with the mission and goals of the organization.Essential Duties & ResponsibilitiesDeveloping and implementing procedures and performance measures to ensure simplification and accuracy of work methods and reliability of Janitorial servicesManaging work order management software capabilities for program reportingDetailed knowledge of site Managed Service Agreement (MSA), Scope of Work (SOW), and Key Performance Indicators (KPI)Regularly conduct audits on all services provided to ensure performance measures are being maintainedLeading daily, weekly, and monthly governance meetings focused on driving and reporting on Janitorial service performanceMeeting with stakeholders to make communication easy and transparent regarding program issues and decisions on servicesImplementing and managing changes and interventions to ensure project goals are achievedProducing accurate and timely reporting of program status throughout its life cycleAnalyzing program risksEnsuring an adequate supply of consumables/materials and service for the proper operation of services through PO process supportMeasurable ObjectivesSafety ComplianceKPI ComplianceClient Customer Satisfaction SurveyMultiple Training ProgramsUnderstanding of Environmental Health & SafetyOSHA, State, and Local Regulatory ComplianceHAZMAT (Hazardous Material) ComplianceCommodity Resource ManagementEnvironmental Compliance InitiativesISO ComplianceEnvironmental Emergency ResponseEnsure 100% Employee Safety Training CompliancePerform Timely Safety Incident Reporting and MonitoringMaintain “0” Recordable and Lost Work Day Case InjuriesUtilize Pre-Task Planning Methods Personnel ManagementCoordinate Employee PTO/Vacation Scheduling and CoverageLocation:
On-site – Detroit, MIIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company HolidaysJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process. We endeavor to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.Accepting applications on an ongoing basis until candidate identified.
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