State of Nebraska
IT Infrastructure Support Analyst
State of Nebraska, Lincoln, Nebraska, United States, 68511
The work we do matters!
Hiring Agency:Administrative Services - Agency 65
Location:Lincoln, NE
Hiring Rate:$24.663
Job Posting:JR2024-00011273 IT Infrastructure Support Analyst (Open)
Applications No Longer Accepted On
(If no date is displayed, job is posted as open until closed):11-21-2024
Job Description:Under limited supervision this position will provide team and agency support by performing moderately complex and technical work to order and maintain telecom voice and wireless services for all State agencies. On a daily basis, this position will assist/advise State agencies and political subdivisions by reviewing, defining, analyzing and designing their telecommunications needs to make informed decisions regarding voice and wireless services and equipment.
This position is in office at 501 South 14th Street, Lincoln NEMonday through Friday 8am to 5pm
Job duties
This position will work as a technical team member or act as agency liaison on complex telecommunications forecasting design and implementation of system and major projects, and place orders with vendors for equipment, local VOIP service, and wireless service and perform basic programming functions. Additionally, they will assist and direct service providers to assure timely resolution of system or service malfunctions. This position will also coordinate directly with financial personnel of the Division to assure that facilities and services ordered and installed are properly accounted for and billed. Vendor equipment literature and marketing materials may be reviewed, and recommendations made to agency management. At times this position will require the physical installation, removal or troubleshooting of equipment. This necessitates the candidate have the ability to work with hand tools, electronic test equipment, and the ability to lift 40 pounds unassisted. Other duties as assigned.
Requirements/Qualifications
Minimum Qualifications : Associate degree in computer science and two years of related technical and business experience. Two years of related technical and business experience may substitute for the required education on a year-foryear basis.
OR
Post high school coursework in computer science and three years of related technical and business experience.
Preferred Qualifications : The successful candidate will need to demonstrate the ability to work with various pieces of telecommunications equipment as well as PC work & Data Entry, Mobile phone knowledge, ability to learn and grow technical skills.
Other : Regular and reliable attendance with excellent communication skills.
Knowledge, Skills and Abilities
The successful candidate will need to demonstrate the ability to work with various pieces of telecommunications equipment through documented telecommunications technical training or full-time work experience in a telecommunications environment.
Benefits
Look at what we have to offer!•13 paid holidays•Vacation and sick leave that begin accruing immediately•Military leave•156% (that's not a typo!) state-matched retirement•Tuition reimbursement•Employee assistance program•79% employer paid health insurance plans•Dental and vision insurance plans•Employer-paid $20,000 life insurance policy•Public Service Loan Forgiveness Program (PSLF) through the Federal government•Wide variety and availability of career advancement as the largest and most diverse employer in the State•Opportunity to be part of meaningful work and make a difference through public service•Training and Development based on your career aspirations•Fun, inviting teammates•A safe and secure environment
At the State, we stand by our core values of treating others with dignity and respect, acting ethically in all situations, and creating an environment where our customer is our top priority. Apply to join our team today!
Benefits
We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.
Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits
Equal Opportunity Statement
The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.
Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.
Hiring Agency:Administrative Services - Agency 65
Location:Lincoln, NE
Hiring Rate:$24.663
Job Posting:JR2024-00011273 IT Infrastructure Support Analyst (Open)
Applications No Longer Accepted On
(If no date is displayed, job is posted as open until closed):11-21-2024
Job Description:Under limited supervision this position will provide team and agency support by performing moderately complex and technical work to order and maintain telecom voice and wireless services for all State agencies. On a daily basis, this position will assist/advise State agencies and political subdivisions by reviewing, defining, analyzing and designing their telecommunications needs to make informed decisions regarding voice and wireless services and equipment.
This position is in office at 501 South 14th Street, Lincoln NEMonday through Friday 8am to 5pm
Job duties
This position will work as a technical team member or act as agency liaison on complex telecommunications forecasting design and implementation of system and major projects, and place orders with vendors for equipment, local VOIP service, and wireless service and perform basic programming functions. Additionally, they will assist and direct service providers to assure timely resolution of system or service malfunctions. This position will also coordinate directly with financial personnel of the Division to assure that facilities and services ordered and installed are properly accounted for and billed. Vendor equipment literature and marketing materials may be reviewed, and recommendations made to agency management. At times this position will require the physical installation, removal or troubleshooting of equipment. This necessitates the candidate have the ability to work with hand tools, electronic test equipment, and the ability to lift 40 pounds unassisted. Other duties as assigned.
Requirements/Qualifications
Minimum Qualifications : Associate degree in computer science and two years of related technical and business experience. Two years of related technical and business experience may substitute for the required education on a year-foryear basis.
OR
Post high school coursework in computer science and three years of related technical and business experience.
Preferred Qualifications : The successful candidate will need to demonstrate the ability to work with various pieces of telecommunications equipment as well as PC work & Data Entry, Mobile phone knowledge, ability to learn and grow technical skills.
Other : Regular and reliable attendance with excellent communication skills.
Knowledge, Skills and Abilities
The successful candidate will need to demonstrate the ability to work with various pieces of telecommunications equipment through documented telecommunications technical training or full-time work experience in a telecommunications environment.
Benefits
Look at what we have to offer!•13 paid holidays•Vacation and sick leave that begin accruing immediately•Military leave•156% (that's not a typo!) state-matched retirement•Tuition reimbursement•Employee assistance program•79% employer paid health insurance plans•Dental and vision insurance plans•Employer-paid $20,000 life insurance policy•Public Service Loan Forgiveness Program (PSLF) through the Federal government•Wide variety and availability of career advancement as the largest and most diverse employer in the State•Opportunity to be part of meaningful work and make a difference through public service•Training and Development based on your career aspirations•Fun, inviting teammates•A safe and secure environment
At the State, we stand by our core values of treating others with dignity and respect, acting ethically in all situations, and creating an environment where our customer is our top priority. Apply to join our team today!
Benefits
We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.
Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits
Equal Opportunity Statement
The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.
Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.