State of California
Victims' Services Unit Manager
State of California, Sacramento, California, United States, 95828
The ideal Staff Services Manager (SSM) I will be a proven leader in trauma informed practices in the criminal justice and victims services space, with a superior track record of managing staff, and providing direct services in a culturally responsive manner. The SSM I is expected to be responsible and able to manage staff to ensure that services to victims are carried out in accordance with specified departmental objectives and grant requirements. The SSM I will plan and develop methods and procedures for implementing programs, direct and coordinate program activities, and supervise Victims' Services Unit (VSU) employees for specific functions or phases of program. The SSM I will perform work under the direction of the CARE Assistant Deputy Director, and under the general direction of the CARE Director and Deputy Director.
Key Responsibilities• Build and maintain a trusted advisor relationship with internal leadership across divisions, and act as the primary point of contact for the Unit and provide prompt, comprehensive responses to all Department and funder needs and requests.• Provide visionary, strategic, and practical leadership and direction for VSU staff.• Promote the VSU to the Department, public, and allied government and non-government agencies.• Provide oversight of VSU's delivery of victims' services based on evidenced-based practices that provide trauma informed culturally responsive tools and techniques.• Successfully manage the VSU's budget and provide responsible stewardship for all funding sources, including expenditures and routine program and fiscal reporting.• Research evidenced-based approaches and develop materials to help improve policies, practices, and programs.• Engage subject matter experts to support training and technical assistance to ensure VSU stays abreast of emerging best-practices and trends in victims' services and criminal justice.
Working ConditionsThis position has been designated as eligible for telework and is currently a remote-centered position. The position may however require in-person attendance when requested. The selected candidate would report to Department of Justice headquarters in Sacramento if/when required to attend mandated in-person meetings, trainings, etc. Expenses related to travel to the office for required events are the responsibility of the employee. All telework schedules are subject to change and may be reevaluated at any time.
Please let us know how you heard about our position by taking this brief survey:
https://www.surveymonkey.com/r/P7X675V
You will find additional information about the job in the Duty Statement .
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.STAFF SERVICES MANAGER IAdditional Documents
Job Application Package ChecklistDuty Statement
Position Details
Job Code #:JC-444758
Position #(s):420-088-4800-901
Working Title:Victims' Services Unit Manager
Classification:STAFF SERVICES MANAGER I $6,963.00 - $8,650.00
# of Positions:1
Work Location:Sacramento County
Telework:Hybrid
Job Type:Permanent, Full Time
Work Shift:Day
Work Week:Monday - Friday
Department Information
This position is located in the Directorate Division, Community Awareness, Response, and Engagement (CARE) Team.Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.For more information about the Department, please visit the Attorney General's website at www.oag.ca.gov .
Special Requirements
A fingerprint check will be required.Clearly indicate the Job Control Code (JC-444758) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application.If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required upon appointment.
Application InstructionsCompleted applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.Final Filing Date: 12/2/2024Who May ApplyIndividuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To ApplyComplete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of JusticeOHR- Christina CortezAttn: Christina Cortez (JC-444758)Office of Human Resources1300 I Street, Suite 720Sacramento , CA 95814
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of JusticeOHR- Christina CortezChristina Cortez (JC-444758)Office of Human Resources1300 I Street, Suite 720Sacramento , CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.Resume is required and must be included.Statement of Qualifications - The Statement of Qualifications (SOQ) serves as documentation of your ability to present information clearly and concisely in writing and should be typed, 12 point Calibri font, no more than two pages in length, and fully answer the below questions. A vague and/or incomplete SOQ may not be considered if it does not fully respond to the required information. Cover Letters do not take the place of a SOQ.1. Specifically referring to the Desirable Qualifications listed below, and including any professional or educational experience, describe how you are qualified for this position.2. Describe your leadership style, and how you plan to foster a cohesive team environment.3. Describe your experience with grant management in victims' services, including application, fiscal, and programmatic.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Possess strong interpersonal and communication (oral and written) skills, with the ability to effectively present information to target audiencesPossess excellent organizational skills and attention to detailAbility to work under pressure with a high degree of initiative and perform multiple tasks with accuracyAbility to maintain a high level of confidentialityAbility to build and maintain trust-based relationships with multiple internal and external stakeholdersPossess experience in victims' services best practices and the criminal justice systemExperience in grant management and budgets
Benefits
For information regarding available employee benefits, please visit the California State Civil Service Employee Benefits Summary page on the California Department of Human Resources' website at: https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx
Contact InformationThe Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.Human Resources Contact:Christina Cortez(916) 210-7244Christina.Cortez@doj.ca.govHiring Unit Contact:Charlene Andrews(916) 210-7854Charlene.Andrews@doj.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.EEO Contact:EEO Officer(916) 210-7580EERROffice@doj.ca.govCalifornia Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Application Filing InformationPlease note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.
Equal Opportunity EmployerThe State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Key Responsibilities• Build and maintain a trusted advisor relationship with internal leadership across divisions, and act as the primary point of contact for the Unit and provide prompt, comprehensive responses to all Department and funder needs and requests.• Provide visionary, strategic, and practical leadership and direction for VSU staff.• Promote the VSU to the Department, public, and allied government and non-government agencies.• Provide oversight of VSU's delivery of victims' services based on evidenced-based practices that provide trauma informed culturally responsive tools and techniques.• Successfully manage the VSU's budget and provide responsible stewardship for all funding sources, including expenditures and routine program and fiscal reporting.• Research evidenced-based approaches and develop materials to help improve policies, practices, and programs.• Engage subject matter experts to support training and technical assistance to ensure VSU stays abreast of emerging best-practices and trends in victims' services and criminal justice.
Working ConditionsThis position has been designated as eligible for telework and is currently a remote-centered position. The position may however require in-person attendance when requested. The selected candidate would report to Department of Justice headquarters in Sacramento if/when required to attend mandated in-person meetings, trainings, etc. Expenses related to travel to the office for required events are the responsibility of the employee. All telework schedules are subject to change and may be reevaluated at any time.
Please let us know how you heard about our position by taking this brief survey:
https://www.surveymonkey.com/r/P7X675V
You will find additional information about the job in the Duty Statement .
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.STAFF SERVICES MANAGER IAdditional Documents
Job Application Package ChecklistDuty Statement
Position Details
Job Code #:JC-444758
Position #(s):420-088-4800-901
Working Title:Victims' Services Unit Manager
Classification:STAFF SERVICES MANAGER I $6,963.00 - $8,650.00
# of Positions:1
Work Location:Sacramento County
Telework:Hybrid
Job Type:Permanent, Full Time
Work Shift:Day
Work Week:Monday - Friday
Department Information
This position is located in the Directorate Division, Community Awareness, Response, and Engagement (CARE) Team.Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.For more information about the Department, please visit the Attorney General's website at www.oag.ca.gov .
Special Requirements
A fingerprint check will be required.Clearly indicate the Job Control Code (JC-444758) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application.If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required upon appointment.
Application InstructionsCompleted applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.Final Filing Date: 12/2/2024Who May ApplyIndividuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To ApplyComplete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of JusticeOHR- Christina CortezAttn: Christina Cortez (JC-444758)Office of Human Resources1300 I Street, Suite 720Sacramento , CA 95814
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of JusticeOHR- Christina CortezChristina Cortez (JC-444758)Office of Human Resources1300 I Street, Suite 720Sacramento , CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.Resume is required and must be included.Statement of Qualifications - The Statement of Qualifications (SOQ) serves as documentation of your ability to present information clearly and concisely in writing and should be typed, 12 point Calibri font, no more than two pages in length, and fully answer the below questions. A vague and/or incomplete SOQ may not be considered if it does not fully respond to the required information. Cover Letters do not take the place of a SOQ.1. Specifically referring to the Desirable Qualifications listed below, and including any professional or educational experience, describe how you are qualified for this position.2. Describe your leadership style, and how you plan to foster a cohesive team environment.3. Describe your experience with grant management in victims' services, including application, fiscal, and programmatic.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Possess strong interpersonal and communication (oral and written) skills, with the ability to effectively present information to target audiencesPossess excellent organizational skills and attention to detailAbility to work under pressure with a high degree of initiative and perform multiple tasks with accuracyAbility to maintain a high level of confidentialityAbility to build and maintain trust-based relationships with multiple internal and external stakeholdersPossess experience in victims' services best practices and the criminal justice systemExperience in grant management and budgets
Benefits
For information regarding available employee benefits, please visit the California State Civil Service Employee Benefits Summary page on the California Department of Human Resources' website at: https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx
Contact InformationThe Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.Human Resources Contact:Christina Cortez(916) 210-7244Christina.Cortez@doj.ca.govHiring Unit Contact:Charlene Andrews(916) 210-7854Charlene.Andrews@doj.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.EEO Contact:EEO Officer(916) 210-7580EERROffice@doj.ca.govCalifornia Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Application Filing InformationPlease note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.
Equal Opportunity EmployerThe State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.