The Commerce Bank of Washington
Customer Service Support Specialist - Seattle, WA (Hybrid Schedule)
The Commerce Bank of Washington, Seattle, Washington, us, 98127
Customer Service Support Specialist - Seattle, WA (Hybrid Schedule)
The Commerce Bank of Washington, a division of Zions Bancorporation N.A., is currently seeking
Customer Service Support Specialist
role in
Seattle, Washington . The position may have a
hybrid work schedule , which will include 1 day work from home, and 4 days in office.This position offers an unparalleled level of service to a dedicated portfolio of Bank clients. The Customer Service Support Specialist position requires an individual who works well independently and as part of a team. This position needs a person who is professional, a self-starter, flexible, and motivated.Job Responsibilities:Provides administrative and clerical support for clients and department staff.Responsible for taking phone calls, validating information and providing day to day assistance with demand deposit client concerns.Acts as a face for the bank, providing back up front desk coverage.Acts as rotating teller, processing routine transactions such as accepting deposits, cashing checks and accepting loan or credit card payments.Manages vault services such as change orders and foreign currency.Assists clients with online banking onboarding and usage.Provides coverage for out of office Customer Service Staff.Maintains professional working relationships with clientele respecting privacy law and policy.Other duties as assigned.Qualifications:Requires High School Degree or Equivalent and 1+ years’ experience in administrative or customer support services, banking or other related experience. A combination of education and experience may meet requirements.Basic knowledge of banking, bank products and services.Ability to multi-task.Solid customer service, interpersonal and communication skills, both written and verbal.Working knowledge of Microsoft Office software and other business software.Compensation and Benefits:Medical and Dental Insurance + Life Insurance + 401(k) plan + generous company matching!Competitive compensation commensurate with work experience (some roles include incentives, mileage + travel time pay, and/or parking waivers).Paid Training, paid Vacation, paid Holidays and promotional opportunities offered from within.Tuition Reimbursement for qualifying employees.Stable Employer, a division of Zions Bancorporation and is included in the S&P 500 & NASDAQ Financial 100 indices.Hourly Salary Range based on experience & qualification: $19.49 to $28.58.This position will be open until filled.All candidates, including those with criminal histories will be considered for employment. However, a background check adjudicated consistently with the FDIC Section 19 regulation will be completed on any candidate who accepts a conditional job offer from the Company. Because the Company is a financial institution, the FDIC guidelines apply to all positions within the company and as such any and all job duties have a direct relationship to a candidate’s criminal history and that criminal history would need to align with the FDIC Section 19 regulations.Zions Bancorporation, National Association prohibits illegal discrimination and reaffirms its policy of providing Equal Employment Opportunity (EEO), by extending equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, protected veteran status, military service, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable federal, state or local law.Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site. You can request reasonable accommodations by contacting us at careers@zionsbancorp.com or 801/844-7618.Click here to view applicable Federal, State and/or local employment law posters.The Commerce Bank a division of Zions Bancorporation, N.A. Member FDIC.
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The Commerce Bank of Washington, a division of Zions Bancorporation N.A., is currently seeking
Customer Service Support Specialist
role in
Seattle, Washington . The position may have a
hybrid work schedule , which will include 1 day work from home, and 4 days in office.This position offers an unparalleled level of service to a dedicated portfolio of Bank clients. The Customer Service Support Specialist position requires an individual who works well independently and as part of a team. This position needs a person who is professional, a self-starter, flexible, and motivated.Job Responsibilities:Provides administrative and clerical support for clients and department staff.Responsible for taking phone calls, validating information and providing day to day assistance with demand deposit client concerns.Acts as a face for the bank, providing back up front desk coverage.Acts as rotating teller, processing routine transactions such as accepting deposits, cashing checks and accepting loan or credit card payments.Manages vault services such as change orders and foreign currency.Assists clients with online banking onboarding and usage.Provides coverage for out of office Customer Service Staff.Maintains professional working relationships with clientele respecting privacy law and policy.Other duties as assigned.Qualifications:Requires High School Degree or Equivalent and 1+ years’ experience in administrative or customer support services, banking or other related experience. A combination of education and experience may meet requirements.Basic knowledge of banking, bank products and services.Ability to multi-task.Solid customer service, interpersonal and communication skills, both written and verbal.Working knowledge of Microsoft Office software and other business software.Compensation and Benefits:Medical and Dental Insurance + Life Insurance + 401(k) plan + generous company matching!Competitive compensation commensurate with work experience (some roles include incentives, mileage + travel time pay, and/or parking waivers).Paid Training, paid Vacation, paid Holidays and promotional opportunities offered from within.Tuition Reimbursement for qualifying employees.Stable Employer, a division of Zions Bancorporation and is included in the S&P 500 & NASDAQ Financial 100 indices.Hourly Salary Range based on experience & qualification: $19.49 to $28.58.This position will be open until filled.All candidates, including those with criminal histories will be considered for employment. However, a background check adjudicated consistently with the FDIC Section 19 regulation will be completed on any candidate who accepts a conditional job offer from the Company. Because the Company is a financial institution, the FDIC guidelines apply to all positions within the company and as such any and all job duties have a direct relationship to a candidate’s criminal history and that criminal history would need to align with the FDIC Section 19 regulations.Zions Bancorporation, National Association prohibits illegal discrimination and reaffirms its policy of providing Equal Employment Opportunity (EEO), by extending equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, protected veteran status, military service, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable federal, state or local law.Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site. You can request reasonable accommodations by contacting us at careers@zionsbancorp.com or 801/844-7618.Click here to view applicable Federal, State and/or local employment law posters.The Commerce Bank a division of Zions Bancorporation, N.A. Member FDIC.
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