AgreeYa Solutions
Network Engineer - III
AgreeYa Solutions, Tampa, Florida, us, 33646
Job Title: Network Engineer- III
Location: Tampa FL
Job Duties:
Assists in the design, development, implementation, and analysis of technical products and systems. Performs simple and routine engineering design tasks with standard techniques Perform testing and diagnostic procedures on equipment according to published equipment standards with support Perform monitoring of vendor activities, and remote monitoring of other teleports when necessary. Monitor service level and take appropriate action to maintain Receiving and managing trouble tickets for Ericsson Radios and RF Antenna Systems by logging them into a ticketing system, prioritizing issues, troubleshooting problems, providing solutions, escalating complex issues to relevant teams, and ensuring timely resolution while maintaining clear communication with Field Engineers, General Contractors, and the Centralized Team throughout the process. Ordering replacement Radios. Track the shipment and ensure the General Contractor completes the Repair and returns the faulty radio within the time allowed Must have skills:
5-7 years of experience. Organizational skill to manage large amounts of records Excel RMA processes Desired skills:
Knowledge of tools used a plus: WB360, IOP, ENM, RTT, SEVONE, IRIS VIEW, AIR WAVE Education/certifications:
High School Diploma
About AgreeYa:
AgreeYa Solutions is a leading global provider of software, solutions and services to small, medium and global Fortune 100 organizations. Founded in 1999 and headquartered in Folsom, Calif., AgreeYa has over 2,500 professionals helping clients across U.S, India, Mexico, and Singapore. Leveraging a technology-enabled, consultative approach and diverse talent, AgreeYa offers modern workplace, smart analytics, intelligent automation, AI/ML, cloud transformation, mobility and talent management solutions to deliver digital transformation to its clients. AgreeYa has received considerable recognition including certifications like Microsoft Solutions Partner and Cloud Solutions Provider, AICPA SOC 2 Type 2, SEI CMMI and ISO 9001:2015; and awards including 'Dream Company to Work For' and 'Best Employer Brand'.
Job Duties:
Assists in the design, development, implementation, and analysis of technical products and systems. Performs simple and routine engineering design tasks with standard techniques Perform testing and diagnostic procedures on equipment according to published equipment standards with support Perform monitoring of vendor activities, and remote monitoring of other teleports when necessary. Monitor service level and take appropriate action to maintain Receiving and managing trouble tickets for Ericsson Radios and RF Antenna Systems by logging them into a ticketing system, prioritizing issues, troubleshooting problems, providing solutions, escalating complex issues to relevant teams, and ensuring timely resolution while maintaining clear communication with Field Engineers, General Contractors, and the Centralized Team throughout the process. Ordering replacement Radios. Track the shipment and ensure the General Contractor completes the Repair and returns the faulty radio within the time allowed Must have skills:
5-7 years of experience. Organizational skill to manage large amounts of records Excel RMA processes Desired skills:
Knowledge of tools used a plus: WB360, IOP, ENM, RTT, SEVONE, IRIS VIEW, AIR WAVE Education/certifications:
High School Diploma
About AgreeYa:
AgreeYa Solutions is a leading global provider of software, solutions and services to small, medium and global Fortune 100 organizations. Founded in 1999 and headquartered in Folsom, Calif., AgreeYa has over 2,500 professionals helping clients across U.S, India, Mexico, and Singapore. Leveraging a technology-enabled, consultative approach and diverse talent, AgreeYa offers modern workplace, smart analytics, intelligent automation, AI/ML, cloud transformation, mobility and talent management solutions to deliver digital transformation to its clients. AgreeYa has received considerable recognition including certifications like Microsoft Solutions Partner and Cloud Solutions Provider, AICPA SOC 2 Type 2, SEI CMMI and ISO 9001:2015; and awards including 'Dream Company to Work For' and 'Best Employer Brand'.