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SysMind Tech

ServiceNow developer

SysMind Tech, Plano, Texas, us, 75086


ITSM ServiceNow Catalog Developer

Collaborate with clients to gather service catalog requirements and translate them into effective ServiceNow solutions.Design and develop service catalog items, categories, and workflows using the ServiceNow Service Catalog module.Configure and customize service catalog forms, workflows, and notifications to align with client-specific processes.Ensure service catalog data integrity and accuracy by conducting regular audits and maintaining up-to-date records.Collaborate with cross-functional teams to integrate service catalogs with other ServiceNow modules, such as Incident Management and Request Management.Conduct testing and quality assurance to ensure the functionality, usability, and performance of service catalog items.Provide training and support to end-users on service catalog usage and best practices.Designing and implementing software applications into the ServiceNow PlatformDevelop applications using tools and technologies such as JavaScript, JSON, SQL, AJAX, Angular, Bootstrap, node.js, REST API, HTML, XML and CSSWork with functional teams and the system administrator to deliver automated workflow solutions in ServiceNowAdvanced scripting of business rules, UI policies, Client Scripts, ACLs, Workflow, Web Services, Activities, etc.Facilitate and support the rollout of new applications and enhancements in ServiceNowWork extensively on external integrations using Direct Web services over SOAP and RESTResponsible for Integrations with 3rd party tools, applications, and systemsProven experience as a ServiceNow Service Catalog Developer or in a similar role.Strong understanding of service catalog management principles, best practices, and user experience design.Proficiency in configuring and customizing the ServiceNow Service Catalog module.Experience with ServiceNow scripting (e.g., JavaScript) for advanced customization.Familiarity with ITIL practices related to service catalog management.Excellent analytical and problem-solving skills.Effective communication and collaboration skills to work with clients and cross-functional teams.ServiceNow certifications, such as Certified Implementation Specialist (CIS) or Certified Application Developer (CAD).Experience with creating dynamic and responsive service catalog forms using HTML, CSS, and Bootstrap.Knowledge of IT Service Management (ITSM) processes and ServiceNow ITSM module.Familiarity with Agile/Scrum methodologies