JLL
Director of Operations
JLL, Boston, Massachusetts, us, 02298
JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Key Responsibilities:
Develop and execute operational strategies aligned with the company's goals and objectivesEnsure compliance with each site's OCPSupport JLL’s HVAC Apprenticeship programOversee daily operations and ensure smooth functioning of all departmentsAnalyze and optimize business processes to enhance productivity and reduce costsManage and mentor a team of operational managers and staffCollaborate with other executives to align operations with company-wide initiativesDevelop and monitor key performance indicators (KPIs) to measure operational effectivenessEnsure compliance with legal and regulatory requirementsManage budgets and allocate resources effectivelyImplement and oversee quality control systemsLead continuous improvement initiatives and change management processesProvide subject matter expertise to support operational improvements in reliability, service delivery, and solutions to property issues as requestedManage drawing review process for ground up development and tenant alteration processes.Minimize risk for property teams and clientsSupport tenant buildouts and move-insAssist in transitioning project from development to operations (creating PM program from O&M, hiring staff, reviewing and providing feedback on NFPA 241, etc.)Qualifications:
Bachelor’s degree in engineering or equivalent combination of experience and education8+ years of experience including knowledge of building systems, mechanical/electrical systems, architectural, maintenance, and instrumentation/automationState of Massachusetts Refrigeration Technician License5 – 10 years in the real estate businessStrong technical knowledge of building systems, electrical, mechanical, HVAC, metering, etc.Strong knowledge of life science real estate operations and systemsStrong computer skillsRobust understanding of mechanical systems design and operationsAbility to manage multiple projectsCapital planning and underwritingFamiliarity with budget planning and supporting that process.Project management experienceAbility to read and understand construction drawings and documents and provide design engineering teams with relevant feedback from the operator’s perspective.Location:
On-site – Boston, MAIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company Holidays
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Develop and execute operational strategies aligned with the company's goals and objectivesEnsure compliance with each site's OCPSupport JLL’s HVAC Apprenticeship programOversee daily operations and ensure smooth functioning of all departmentsAnalyze and optimize business processes to enhance productivity and reduce costsManage and mentor a team of operational managers and staffCollaborate with other executives to align operations with company-wide initiativesDevelop and monitor key performance indicators (KPIs) to measure operational effectivenessEnsure compliance with legal and regulatory requirementsManage budgets and allocate resources effectivelyImplement and oversee quality control systemsLead continuous improvement initiatives and change management processesProvide subject matter expertise to support operational improvements in reliability, service delivery, and solutions to property issues as requestedManage drawing review process for ground up development and tenant alteration processes.Minimize risk for property teams and clientsSupport tenant buildouts and move-insAssist in transitioning project from development to operations (creating PM program from O&M, hiring staff, reviewing and providing feedback on NFPA 241, etc.)Qualifications:
Bachelor’s degree in engineering or equivalent combination of experience and education8+ years of experience including knowledge of building systems, mechanical/electrical systems, architectural, maintenance, and instrumentation/automationState of Massachusetts Refrigeration Technician License5 – 10 years in the real estate businessStrong technical knowledge of building systems, electrical, mechanical, HVAC, metering, etc.Strong knowledge of life science real estate operations and systemsStrong computer skillsRobust understanding of mechanical systems design and operationsAbility to manage multiple projectsCapital planning and underwritingFamiliarity with budget planning and supporting that process.Project management experienceAbility to read and understand construction drawings and documents and provide design engineering teams with relevant feedback from the operator’s perspective.Location:
On-site – Boston, MAIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company Holidays
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