CN Guidance and Counseling Services
Engagement Specialist
CN Guidance and Counseling Services, Plainview, New York, United States, 11803
JOB DEFINITION:
The Engagement Specialist functions as a member of the Street Outreach Team to serve individuals experiencing homelessness located in and around Long Island Railroad (LIRR) stations across Nassau County. Advocates for and supports the client, engages with community agencies/health care providers and others on his behalf to ensure access to services needed to increase wellness self-management and reduce emergency room visits and/ or hospitalizations and overall homelessness.EDUCATIONAL REQUIREMENTS:
Bachelor's Degree or Master's Degree in one of the following fields preferred: Social Work, Psychology, Education, Rehabilitation, Occupational Therapy, Counseling, Community Mental Health, Sociology, Speech and Hearing, Physical or Recreational therapy. Degrees in other related areas may be considered.EXPERIENCE REQUIRED:
For H.S. Diploma/GED level candidates, four (4) years of related human services experience required in providing direct services to mentally, developmentally or other disabled clients in order to link them to a broad range of services essential to successfully living in the community.
For B.A. level candidates, one (1) year of related human services experience required in providing direct services to mentally, developmentally or other disabled clients in order to link them to a broad range of services essential to successfully living in the community.
Working knowledge of computer software and electronic health record systems.
Demonstrated competency in written, verbal and computational skills to present and document records in accordance with program standards.
Experienced in and demonstrated comprehensive understanding and working knowledge of the interdisciplinary planning process and the developmental treatment model.
Knowledge of Medicaid, Social Security and other entitlements preferred.
Excellent interpersonal skills required.
You must have the ability and willingness to regularly travel, in some instances with clients in Agency vehicles, to many locations using various modes of reliable and safe
transportation. If working in Nassau or Suffolk Counties, a valid Tri-state (New York, New Jersey or Connecticut) driver's license is required; and you must have a current and valid driver's license on file with CNGCS' Human Resources and be designated and remain in good standing as a CNGCS authorized driver.
DUTIES AND RESPONSIBILITIES:
Conduct street outreach to homeless individuals at LIRR stations.
Conducts initial and ongoing assessments of assigned clients to document strengths, needs, goals and resources.
Maintains effective communications with clients, primary care physicians, substance abuse and mental healthcare providers, family, collateral resources and other Agency staff on behalf of clients.
Maintains documents, records, statistics, and other related reports in an organized, timely and accurate manner as per policy and procedure.
Works as part of a team; attends and participates in meetings to provide input/feedback around psychosocial conditions/comorbidities to review client status, update plans and goals, review outcomes to further program goals.
Acts as a resources/consultant to all team members on psychosocial and/or substance abuse issues and resources.
Provides face to face outreach, engagement and service planning in the field.
Acts as a linkage to community services including medical, behavioral, residential, entitlement and any other needed services per interdisciplinary care plan.
Monitors overall service delivery to clients to ensure coordination and continuity; advocates with service providers/resources as needed.
Provides crisis intervention and follow-up on an as-needed basis 24 hours a day, 7 days a week.
Participate in supervision, training, and education as needed.
Must be available weekends and holidays; schedules will stagger between the teams for coverage. Typical shifts will be 7am-3pm and 2pm-10pm.
Facilitate sharing of data with the individuals to whom it applies to facilitate partnered decision-making and to keep clients informed of progress
Complete QI Training during onboarding and participate in QI refresher training as needed.
Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results.
Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines.
Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees.
Other duties as assigned.
BENEFITS:
We offer an attractive and competitive benefits package for full time employees which includes but not limited to:
Medical
Dental
Vision
$0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit
Flexible Spending Account
403(b) retirement plan
Long Term and Short Term Disability
Legal Plan
Dependent Care Expense Account
Life Insurance/Supplemental Life Insurance
Pet Insurance
HRA
Training programs including a Mentorship program
Employees may be eligible for Federal/Public Student Loan Forgiveness
Career growth and Promotional opportunities
Employee Perks and Discounts to Broadway shows and more
5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more
__________________________________________________________
If interested please apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at 516-396-0553.
______________________________________________________________________
CN Guidance & Counseling Services
,
inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services.
Awarded Newsday/Dan papers Top Long Island Work Place 2019-2024, 6 years in a row.
Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives.
Engage your passion and CHOOSE a career & employer where you can use your vital energy to make a difference.
It is the policy of CN Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. CN Guidance and Counseling Services, Inc. prohibits any such discrimination or harassment.'
The Engagement Specialist functions as a member of the Street Outreach Team to serve individuals experiencing homelessness located in and around Long Island Railroad (LIRR) stations across Nassau County. Advocates for and supports the client, engages with community agencies/health care providers and others on his behalf to ensure access to services needed to increase wellness self-management and reduce emergency room visits and/ or hospitalizations and overall homelessness.EDUCATIONAL REQUIREMENTS:
Bachelor's Degree or Master's Degree in one of the following fields preferred: Social Work, Psychology, Education, Rehabilitation, Occupational Therapy, Counseling, Community Mental Health, Sociology, Speech and Hearing, Physical or Recreational therapy. Degrees in other related areas may be considered.EXPERIENCE REQUIRED:
For H.S. Diploma/GED level candidates, four (4) years of related human services experience required in providing direct services to mentally, developmentally or other disabled clients in order to link them to a broad range of services essential to successfully living in the community.
For B.A. level candidates, one (1) year of related human services experience required in providing direct services to mentally, developmentally or other disabled clients in order to link them to a broad range of services essential to successfully living in the community.
Working knowledge of computer software and electronic health record systems.
Demonstrated competency in written, verbal and computational skills to present and document records in accordance with program standards.
Experienced in and demonstrated comprehensive understanding and working knowledge of the interdisciplinary planning process and the developmental treatment model.
Knowledge of Medicaid, Social Security and other entitlements preferred.
Excellent interpersonal skills required.
You must have the ability and willingness to regularly travel, in some instances with clients in Agency vehicles, to many locations using various modes of reliable and safe
transportation. If working in Nassau or Suffolk Counties, a valid Tri-state (New York, New Jersey or Connecticut) driver's license is required; and you must have a current and valid driver's license on file with CNGCS' Human Resources and be designated and remain in good standing as a CNGCS authorized driver.
DUTIES AND RESPONSIBILITIES:
Conduct street outreach to homeless individuals at LIRR stations.
Conducts initial and ongoing assessments of assigned clients to document strengths, needs, goals and resources.
Maintains effective communications with clients, primary care physicians, substance abuse and mental healthcare providers, family, collateral resources and other Agency staff on behalf of clients.
Maintains documents, records, statistics, and other related reports in an organized, timely and accurate manner as per policy and procedure.
Works as part of a team; attends and participates in meetings to provide input/feedback around psychosocial conditions/comorbidities to review client status, update plans and goals, review outcomes to further program goals.
Acts as a resources/consultant to all team members on psychosocial and/or substance abuse issues and resources.
Provides face to face outreach, engagement and service planning in the field.
Acts as a linkage to community services including medical, behavioral, residential, entitlement and any other needed services per interdisciplinary care plan.
Monitors overall service delivery to clients to ensure coordination and continuity; advocates with service providers/resources as needed.
Provides crisis intervention and follow-up on an as-needed basis 24 hours a day, 7 days a week.
Participate in supervision, training, and education as needed.
Must be available weekends and holidays; schedules will stagger between the teams for coverage. Typical shifts will be 7am-3pm and 2pm-10pm.
Facilitate sharing of data with the individuals to whom it applies to facilitate partnered decision-making and to keep clients informed of progress
Complete QI Training during onboarding and participate in QI refresher training as needed.
Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results.
Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines.
Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees.
Other duties as assigned.
BENEFITS:
We offer an attractive and competitive benefits package for full time employees which includes but not limited to:
Medical
Dental
Vision
$0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit
Flexible Spending Account
403(b) retirement plan
Long Term and Short Term Disability
Legal Plan
Dependent Care Expense Account
Life Insurance/Supplemental Life Insurance
Pet Insurance
HRA
Training programs including a Mentorship program
Employees may be eligible for Federal/Public Student Loan Forgiveness
Career growth and Promotional opportunities
Employee Perks and Discounts to Broadway shows and more
5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more
__________________________________________________________
If interested please apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at 516-396-0553.
______________________________________________________________________
CN Guidance & Counseling Services
,
inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services.
Awarded Newsday/Dan papers Top Long Island Work Place 2019-2024, 6 years in a row.
Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives.
Engage your passion and CHOOSE a career & employer where you can use your vital energy to make a difference.
It is the policy of CN Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. CN Guidance and Counseling Services, Inc. prohibits any such discrimination or harassment.'