Swisher International, Inc
Salesforce Product Owner
Swisher International, Inc, Jacksonville, Florida, United States, 32290
Description
Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.
For the past 162 years, Swisher has been an industry leader known for its iconic products and commitment to high quality standards. With a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. We have a passion for people and helping them build rewarding careers. If you’re ready to create excitement and drive what’s next in the industry, we’d love to hear from you.
This position will be responsible for driving the strategy, design, and implementation of Salesforce solutions that meet the business needs of the organization. This role will be the Salesforce Admin and more importantly it will be the primary liaison between stakeholders, including end-users, the technical team, and Leadership, ensuring that the Salesforce platform is effectively utilized to enhance business processes and for strategy execution.
Work location: Jacksonville, FL (Corporate office)
Key Responsibilities
Own and manage the end-to-end Salesforce ecosystemPartner with stakeholders to gather business requirements and translate into technical specificationsOversee the implementation and optimization of Salesforce Sales Cloud and Service Cloud, working with implementation partners and the IT departmentProvide regular reporting and executive leadership updates including product scope, schedule, and planningDevelop and automate business processes, sales reporting and dashboards, sales analytics and utilization metricsOversee and manage the day-to-day operations of the Salesforce platform, ensuring data integrity, compliance, accuracy, and optimal performanceProvide expert consulting services to optimize business processes and drive efficiencyManage 3rd party training plan and coordinate with internal training department for ongoing supportIdentify and execute strategies to drive user engagement with the Salesforce platformServe as the primary point of contact for Salesforce-related inquiries, providing business support and guidance to leadershipRemain current with Salesforce best practices and trends and proactively propose platform modifications and recommend improvements to drive organizational efficiency and growth
Qualifications
Bachelor’s degree in Business, Information Management Systems, Computer Science or related fields3-5 years’ experience as a Salesforce Product Owner or similar role3-5 years’ experience in the CPG or Manufacturing industries2+ years’ experience with Sales Cloud and Service CloudExcellent verbal and written communicationExcellent organizational skills and attention to detailExcellent time management skills with a proven ability to meet deadlineStrong analytical and problem-solving skills20% - 30% during the implementation phase; once Salesforce is implemented, travel will be 10%
Preferred Qualifications
Master's degree in Business Administration or related field5+ years’ experience as a Salesforce Product Owner or similar role5+ years’ experience in the CPG or Manufacturing industries2+ years’ experience in Salesforce consultingSalesforce Certifications
What we offer
Base salary and bonus programMedical, dental, vision, life insurance effective on date of hireGenerous 401(k) PlanDefined Contribution PlanPaid vacation and paid holidaysTuition reimbursementProfessional growth and development programs to help advance your career!
Qualifications
Skills
Behaviors
:
Motivations
:
Education
Experience
Licenses & Certifications
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.
For the past 162 years, Swisher has been an industry leader known for its iconic products and commitment to high quality standards. With a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. We have a passion for people and helping them build rewarding careers. If you’re ready to create excitement and drive what’s next in the industry, we’d love to hear from you.
This position will be responsible for driving the strategy, design, and implementation of Salesforce solutions that meet the business needs of the organization. This role will be the Salesforce Admin and more importantly it will be the primary liaison between stakeholders, including end-users, the technical team, and Leadership, ensuring that the Salesforce platform is effectively utilized to enhance business processes and for strategy execution.
Work location: Jacksonville, FL (Corporate office)
Key Responsibilities
Own and manage the end-to-end Salesforce ecosystemPartner with stakeholders to gather business requirements and translate into technical specificationsOversee the implementation and optimization of Salesforce Sales Cloud and Service Cloud, working with implementation partners and the IT departmentProvide regular reporting and executive leadership updates including product scope, schedule, and planningDevelop and automate business processes, sales reporting and dashboards, sales analytics and utilization metricsOversee and manage the day-to-day operations of the Salesforce platform, ensuring data integrity, compliance, accuracy, and optimal performanceProvide expert consulting services to optimize business processes and drive efficiencyManage 3rd party training plan and coordinate with internal training department for ongoing supportIdentify and execute strategies to drive user engagement with the Salesforce platformServe as the primary point of contact for Salesforce-related inquiries, providing business support and guidance to leadershipRemain current with Salesforce best practices and trends and proactively propose platform modifications and recommend improvements to drive organizational efficiency and growth
Qualifications
Bachelor’s degree in Business, Information Management Systems, Computer Science or related fields3-5 years’ experience as a Salesforce Product Owner or similar role3-5 years’ experience in the CPG or Manufacturing industries2+ years’ experience with Sales Cloud and Service CloudExcellent verbal and written communicationExcellent organizational skills and attention to detailExcellent time management skills with a proven ability to meet deadlineStrong analytical and problem-solving skills20% - 30% during the implementation phase; once Salesforce is implemented, travel will be 10%
Preferred Qualifications
Master's degree in Business Administration or related field5+ years’ experience as a Salesforce Product Owner or similar role5+ years’ experience in the CPG or Manufacturing industries2+ years’ experience in Salesforce consultingSalesforce Certifications
What we offer
Base salary and bonus programMedical, dental, vision, life insurance effective on date of hireGenerous 401(k) PlanDefined Contribution PlanPaid vacation and paid holidaysTuition reimbursementProfessional growth and development programs to help advance your career!
Qualifications
Skills
Behaviors
:
Motivations
:
Education
Experience
Licenses & Certifications
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)