Randstad
Salesforce administrator (remote)
Randstad, Windsor Locks, Connecticut, us, 06096
job summary:This is a 100% remote job opportunity for a long-term contract (funded for 12 months with a high likelihood of extension). Must be a US Citizen / US Person.
Key Qualifications:
5+ years experience as a Salesforce Administrator. Deep understanding of Salesforce functionality and limitations.
Advanced experience in CRM Analytics (CRMA) and dashboard development.
Advanced understanding of Tableau reporting
Advanced experience in archive Salesforce data loading and data clean-up.
Experience in in training and on-boarding new users and super users in Salesforce.
Experience in Microsoft 365 products including Sharepoint
HS Diploma/Equivalent is the minimum education requirement.location: Windsor Locks, Connecticutjob type: Contractsalary: $70 - 75 per hourwork hours: 8am to 5pmeducation: Bachelors
responsibilities:
Reporting to the Associate Director Salesforce Platform, lead and support all technical activities related to Onboarding and Re-training of internal Users. For C&AM this includes approximately 300 employees, and 15 teams.
Showcase salesforce functionality across C&AM as part of on-boarding.
Evaluate all 15 C&AM and internal Teams for both Sales and Service to determine what Salesforce functionalities meet business needs and how they can be deployed. Coordinate with Salesforce Platform lead to execute change management plan for C&AM.
Create initial dashboards for 15- 25 teams to drive their new process and train their superusers on how to maintain them.
Load all 200-300 employee's user ids into account teams. Develop process and system to update information on a regular cadence.
Work as the main technical point of contact for all technical requests related to strategic plans.
Develop dashboard and reports for 15-25 teams to drive data accuracy activities across C&AM and other SBUs.
Create and manage utilization dashboard by C&AM organization based on Salesforce industry metrics. Revise user account data to run reports by core group.
Submit Azure stories to C360 product owner and Digital Technology as bugs are identified and changes needed for C&AM teams to adopt Salesforce.
Stage data and manage mass load of archive data from spreadsheet/documents into Salesforce, including but not limited to platform data, customer contacts, customer documents, customer events, customer data, etc. for 15-25 C&AM Teams. (Minimum - 20 hours per week)
Clean up account structure and subsequence data for top 30 OE and Aftermarket customers. (Minimum - 20 hours per week)qualifications:
Experience level: ExperiencedMinimum 5 years of experienceEducation: Bachelors
skills:
SalesforceSalesforceCRM Analytics (CRMA)TableauSalesforceMicrosoft 365Training
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Key Qualifications:
5+ years experience as a Salesforce Administrator. Deep understanding of Salesforce functionality and limitations.
Advanced experience in CRM Analytics (CRMA) and dashboard development.
Advanced understanding of Tableau reporting
Advanced experience in archive Salesforce data loading and data clean-up.
Experience in in training and on-boarding new users and super users in Salesforce.
Experience in Microsoft 365 products including Sharepoint
HS Diploma/Equivalent is the minimum education requirement.location: Windsor Locks, Connecticutjob type: Contractsalary: $70 - 75 per hourwork hours: 8am to 5pmeducation: Bachelors
responsibilities:
Reporting to the Associate Director Salesforce Platform, lead and support all technical activities related to Onboarding and Re-training of internal Users. For C&AM this includes approximately 300 employees, and 15 teams.
Showcase salesforce functionality across C&AM as part of on-boarding.
Evaluate all 15 C&AM and internal Teams for both Sales and Service to determine what Salesforce functionalities meet business needs and how they can be deployed. Coordinate with Salesforce Platform lead to execute change management plan for C&AM.
Create initial dashboards for 15- 25 teams to drive their new process and train their superusers on how to maintain them.
Load all 200-300 employee's user ids into account teams. Develop process and system to update information on a regular cadence.
Work as the main technical point of contact for all technical requests related to strategic plans.
Develop dashboard and reports for 15-25 teams to drive data accuracy activities across C&AM and other SBUs.
Create and manage utilization dashboard by C&AM organization based on Salesforce industry metrics. Revise user account data to run reports by core group.
Submit Azure stories to C360 product owner and Digital Technology as bugs are identified and changes needed for C&AM teams to adopt Salesforce.
Stage data and manage mass load of archive data from spreadsheet/documents into Salesforce, including but not limited to platform data, customer contacts, customer documents, customer events, customer data, etc. for 15-25 C&AM Teams. (Minimum - 20 hours per week)
Clean up account structure and subsequence data for top 30 OE and Aftermarket customers. (Minimum - 20 hours per week)qualifications:
Experience level: ExperiencedMinimum 5 years of experienceEducation: Bachelors
skills:
SalesforceSalesforceCRM Analytics (CRMA)TableauSalesforceMicrosoft 365Training
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.