Centralized Accounting and Payroll/Personnel System
TxDMV - MCD Strategic Applications Manager
Centralized Accounting and Payroll/Personnel System, Austin, Texas, us, 78716
Job Description - TxDMV - MCD Strategic Applications Manager (00046356)
Organization:
TEXAS DEPARTMENT OF MOTOR VEHICLES
Primary Location:
Texas-Austin
Work Locations:
Camp Hubbard Bldg 6 4000 Jackson Ave Bldg 6 Austin 78731-6007
Job:
Management
Employee Status:
Regular
Schedule:
Not specified
Travel:
Yes, 10% of the Time
Salary (Pay Basis):
7,283.33 - 7,666.67 (Monthly)
Number of Openings:
1
Overtime Status:
Exempt
GENERAL DESCRIPTION
Our mission at the Texas Department of Motor Vehicles (TxDMV) is to serve, protect and advance the citizens and industries in the state with quality motor vehicle related services. We are a dynamic state agency dedicated to customer service, consumer protection and the success of motor vehicle-related industries.
Performs highly complex (senior level) managerial work providing direction and guidance in strategic operations and planning in Motor Carrier-related applications and programs. Works closely with external stakeholders and peer organizations to maximize application and related program efficiency. Works closely with peer organizations and State and Federal agencies to ensure safety and compliance with related Federal and State Laws. Works closely with Division leadership in establishing uniform Quality and Performance guidelines for customer-facing employees in the Division. Provides management and direction in the automation and refinement of work processes and related applications. Works with peers from other Federal and State Agencies and the Motor Carrier Industry to ensure processes and strategic initiatives align with applicable laws and customer needs. Supervises the work of others. Works under limited supervision, with moderate latitude for the use of initiative and independent judgment.
ESSENTIAL DUTIES
Provides strategic direction and goals for OS/OW Permitting software and related functions.
Supervises Program Quality Manager and provides strategic direction and goals with a focus on standardizing quality and performance metrics throughout the division and integrating customer education efforts at the Division level.
Participates in seminars, presentations, common interest group meetings and other events related to Oversize/Overweight Permitting and related areas.
Develops and oversees the implementation of long-range and short-term plans related to area of responsibility.
Identifies areas of needed change and makes recommendations to improve operations to division and department management.
Provides technical expertise and guidance regarding questions related to the business function, division, or department.
May oversee the implementation of changes in the OS/OW Permitting software resulting from new legislation.
Travels up to 10% of the time to various locations to attend meetings, trainings, and events.
May require working extended hours and some evenings and weekends, as needed.
Performs related work as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of:
Local, state, and federal laws and regulations relevant to the issuance of oversize/overweight permits and related processes in Texas;
Information Technology systems and procedures used in self-service customer-facing applications;
GIS mapping and automated routing; and
Quality and Performance metrics in relation to user or application performance.
Skill in:
Establishing plans and setting objectives and goals that support the Divisions goals of delivering safe and efficient service to the Motor Carrier Industry.
Working closely with public and private stakeholders to identify and prioritize systems and process improvements relating to the issuance of OS/OW permits.
Interpreting and analyzing legislation, rules and regulations.
Communicating complex ideas and information clearly, concisely and effectively.
Abilities to:
Provide organizational leadership; foster collaborative relationships.
Initiate and support quality management activities and performance management measures.
Collaborate and cooperate with others and build effective working relationships with internal and external members.
MINIMUM REQUIREMENTS
Education and Experience:
Bachelor's degree from an accredited college or university or the U.S. equivalency.
Seven (7) years progressively responsible professional experience in a customer service or regulatory environment.
Five (5) years of demonstrated and progressively responsible managerial/supervisory experience.
PREFERRED REQUIREMENTS
Experience in the regulation of Oversize/Overweight Permitting and automation of related processes preferred.
BENEFITS
The State of Texas offers a variety of benefits for you and your family that are comprehensive and, on average, make up about one-third of total compensation.
REGISTRATION, CERTIFICATION AND/OR LICENSURE
A valid Class "C" driver's license is required. A satisfactory driving record is required for operating state or personal vehicles to conduct department business.
Job offers and continuation of employment is contingent upon:
Proof of education and experience listed on the application.
Eligibility to work in the United States.
Satisfactory results from a pre-employment criminal history background check and driver’s record check.
Compliance with Selective Service registration for males ages 18-25.
If selected for the position the following must be provided for proof of military preference:
Veterans must provide form DD 214.
Surviving Spouse or Orphan must provide DD 1300 or DD 214.
AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
The Texas Department of Motor Vehicles is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, military status, or protected activity.
#J-18808-Ljbffr
Organization:
TEXAS DEPARTMENT OF MOTOR VEHICLES
Primary Location:
Texas-Austin
Work Locations:
Camp Hubbard Bldg 6 4000 Jackson Ave Bldg 6 Austin 78731-6007
Job:
Management
Employee Status:
Regular
Schedule:
Not specified
Travel:
Yes, 10% of the Time
Salary (Pay Basis):
7,283.33 - 7,666.67 (Monthly)
Number of Openings:
1
Overtime Status:
Exempt
GENERAL DESCRIPTION
Our mission at the Texas Department of Motor Vehicles (TxDMV) is to serve, protect and advance the citizens and industries in the state with quality motor vehicle related services. We are a dynamic state agency dedicated to customer service, consumer protection and the success of motor vehicle-related industries.
Performs highly complex (senior level) managerial work providing direction and guidance in strategic operations and planning in Motor Carrier-related applications and programs. Works closely with external stakeholders and peer organizations to maximize application and related program efficiency. Works closely with peer organizations and State and Federal agencies to ensure safety and compliance with related Federal and State Laws. Works closely with Division leadership in establishing uniform Quality and Performance guidelines for customer-facing employees in the Division. Provides management and direction in the automation and refinement of work processes and related applications. Works with peers from other Federal and State Agencies and the Motor Carrier Industry to ensure processes and strategic initiatives align with applicable laws and customer needs. Supervises the work of others. Works under limited supervision, with moderate latitude for the use of initiative and independent judgment.
ESSENTIAL DUTIES
Provides strategic direction and goals for OS/OW Permitting software and related functions.
Supervises Program Quality Manager and provides strategic direction and goals with a focus on standardizing quality and performance metrics throughout the division and integrating customer education efforts at the Division level.
Participates in seminars, presentations, common interest group meetings and other events related to Oversize/Overweight Permitting and related areas.
Develops and oversees the implementation of long-range and short-term plans related to area of responsibility.
Identifies areas of needed change and makes recommendations to improve operations to division and department management.
Provides technical expertise and guidance regarding questions related to the business function, division, or department.
May oversee the implementation of changes in the OS/OW Permitting software resulting from new legislation.
Travels up to 10% of the time to various locations to attend meetings, trainings, and events.
May require working extended hours and some evenings and weekends, as needed.
Performs related work as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of:
Local, state, and federal laws and regulations relevant to the issuance of oversize/overweight permits and related processes in Texas;
Information Technology systems and procedures used in self-service customer-facing applications;
GIS mapping and automated routing; and
Quality and Performance metrics in relation to user or application performance.
Skill in:
Establishing plans and setting objectives and goals that support the Divisions goals of delivering safe and efficient service to the Motor Carrier Industry.
Working closely with public and private stakeholders to identify and prioritize systems and process improvements relating to the issuance of OS/OW permits.
Interpreting and analyzing legislation, rules and regulations.
Communicating complex ideas and information clearly, concisely and effectively.
Abilities to:
Provide organizational leadership; foster collaborative relationships.
Initiate and support quality management activities and performance management measures.
Collaborate and cooperate with others and build effective working relationships with internal and external members.
MINIMUM REQUIREMENTS
Education and Experience:
Bachelor's degree from an accredited college or university or the U.S. equivalency.
Seven (7) years progressively responsible professional experience in a customer service or regulatory environment.
Five (5) years of demonstrated and progressively responsible managerial/supervisory experience.
PREFERRED REQUIREMENTS
Experience in the regulation of Oversize/Overweight Permitting and automation of related processes preferred.
BENEFITS
The State of Texas offers a variety of benefits for you and your family that are comprehensive and, on average, make up about one-third of total compensation.
REGISTRATION, CERTIFICATION AND/OR LICENSURE
A valid Class "C" driver's license is required. A satisfactory driving record is required for operating state or personal vehicles to conduct department business.
Job offers and continuation of employment is contingent upon:
Proof of education and experience listed on the application.
Eligibility to work in the United States.
Satisfactory results from a pre-employment criminal history background check and driver’s record check.
Compliance with Selective Service registration for males ages 18-25.
If selected for the position the following must be provided for proof of military preference:
Veterans must provide form DD 214.
Surviving Spouse or Orphan must provide DD 1300 or DD 214.
AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
The Texas Department of Motor Vehicles is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, military status, or protected activity.
#J-18808-Ljbffr