General Manager

Position Summary: The General Manager will be responsible for overseeing the day-to-day operations which includes managing production, quality control, logistics, finance, sales, and customer relations. The ideal candidate will have a strong background in manufacturing operations, leadership experience, and a deep understanding of the commercial glass industry. The General Manager will work closely with senior leadership to develop and implement strategies to increase efficiency, productivity, and profitability. Key Responsibilities: Leadership & Team Management: Lead, mentor, and manage a cross-functional team across production, operations, engineering, sales, and administrative departments. Develop a strong company culture focused on safety, quality, customer satisfaction, and continuous improvement. Foster effective communication and collaboration across departments. Establish performance objectives for key staff and ensure accountability for achieving results. Operations Management: Oversee all manufacturing activities, ensuring that production targets, quality standards, and deadlines are consistently met. Monitor and improve operational efficiency through lean manufacturing principles and other best practices. Ensure compliance with all safety, environmental, and industry regulations. Develop and manage budgets for manufacturing operations, ensuring cost control and profitability. Quality Assurance: Ensure all products meet or exceed industry standards for quality and durability. Implement and maintain a comprehensive quality control program, addressing any issues or discrepancies in the manufacturing process. Financial & Strategic Planning: Develop and manage annual budgets, forecasts, and financial reports for the manufacturing division. Analyze financial performance, identify areas for improvement, and implement cost-saving strategies. Work closely with senior leadership to create and execute long-term strategic plans, including expanding market share and exploring new product lines. Sales & Customer Relations: Collaborate with the sales team to identify market trends, customer needs, and new business opportunities. Maintain strong relationships with key clients and partners, ensuring a high level of customer satisfaction and retention. Monitor customer feedback and resolve issues related to product quality or delivery. Supply Chain & Inventory Management: Oversee the procurement of raw materials, ensuring adequate stock levels and timely delivery. Develop and maintain relationships with suppliers and logistics partners to ensure seamless operations. Manage inventory control processes to minimize waste and optimize stock levels. Innovation & Continuous Improvement: Drive innovation in manufacturing processes, including new technology, equipment, and production methods. Identify opportunities for continuous improvement and efficiency gains across the business. Qualifications: Education: Bachelor’s degree in Business Administration, Engineering, Manufacturing, or a related field (preferred). Experience: Previous General Management experience (required) Minimum of 8–10 years of experience in a manufacturing environment, with at least 5 years in a leadership or managerial role, preferably within the commercial glass or related industries. Proven experience in managing large teams and cross-functional departments. Strong understanding of manufacturing processes, lean manufacturing, and quality control systems. Financial acumen, with experience in budgeting, forecasting, and cost management. Skills & Abilities: Excellent leadership, communication, and interpersonal skills. Strong problem-solving and decision-making abilities. Ability to manage multiple priorities in a fast-paced, dynamic environment. Proficiency in manufacturing software and enterprise resource planning (ERP) systems. Knowledge of industry regulations and compliance standards. Preferred Qualifications: Experience in glass manufacturing or a related industry (e.g., construction materials, metal fabrication). Knowledge of sustainability practices and energy-efficient manufacturing processes. Lean Six Sigma or other process improvement certifications.