Administrative Assistant Job at Robert Half in Springfield

We are in search of an Administrative Assistant to join our team in Springfield, Massachusetts. This role involves a variety of administrative duties in a dynamic and fast-paced environment. This is a contract employment opportunity that provides a chance to utilize your skills in customer service, data entry, and email correspondence.

Responsibilities:
• Handling inbound and outbound calls, providing excellent customer service to all callers
• Accurate data entry and record-keeping, ensuring all customer information is up-to-date
• Managing email correspondence effectively and professionally
• Scheduling appointments and organizing meetings as necessary
• Providing general office support, including filing and copying documents
• Proficiently using Microsoft Suite, including Excel, Outlook, PowerPoint, and Word
• Actively participating in team meetings and offering valuable input
• Prioritizing tasks and managing time effectively to meet all deadlines
• Proactively identifying and resolving potential issues before they escalate
• Maintaining a detail oriented demeanor and positive attitude at all times.• Proficiency in Microsoft Office Suite including Microsoft Word, Excel, PowerPoint, and Outlook
• Experience in answering inbound and outbound calls
• Strong customer service skills with the ability to communicate effectively
• Ability to manage data entry tasks with high accuracy
• Experience in scheduling appointments in a detail oriented setting
• Proficient in email correspondence and managing detail oriented communication
• Ability to handle multiple tasks and prioritize workload
• Strong organizational and time management skills
• High attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Ability to work independently as well as part of a team
• Ability to maintain confidentiality and handle sensitive information with discretion.