IT Support Engineer

Title: IT Support Engineer Location: Frisco, TX Hours: 9 AM - 5 PM Summary: The IT Specialist will provide user support, and network support and administration for the company. Responsibilities: Desktop/Helpdesk support of Windows and Mac laptops and desktops White glove support of C-level officers & executives Local Area Network Management including Some on-prem device A couple of Hyper-V virtual servers Ring central SaaS management Currently moving all the endpoints to a cloud management system Manage the transition off of Active Directory Qualifications: Proficient O365 Windows server 2019, Windows 10 and 11, MacOS (Catalina and Monterey) Intune suite Windows Autopilot &, Apple Business Manager Proficient in managing hybrid environment PowerShell Cisco IOS Meraki Dashboard & Ubiquiti dashboard Experience working with Vendors Knowledge of fiberoptic interfaces Preferred Qualifications Basic working knowledge of Microsoft Graft (API) can learn this Cloud Management, Barracuda email archiving SolarWinds service desk & Dameware Remote Support PM Skills