Knowit Training
IT Support Engineer
Knowit Training, Dallas, Texas, United States, 75215
Title:
IT Support Engineer
Location:
Downtown Dallas, TX with occasional trips to the Frisco office
Hours:
9 AM - 5 PM
Summary:
The IT Specialist will provide user support, and network support and administration for the company.
Responsibilities:
Desktop/Helpdesk support of Windows and Mac laptops and desktops White glove support of C-level officers & executives Local Area Network Management including
Some on-prem device A couple of Hyper-V virtual servers
Ring central SaaS management Currently moving all the endpoints to a cloud management system
Manage the transition off of Active Directory Qualifications:
Proficient O365 Windows server 2019, Windows 10 and 11, MacOS (Catalina and Monterey) Intune suite Windows Autopilot &, Apple Business Manager Proficient in managing hybrid environment PowerShell Cisco IOS Meraki Dashboard & Ubiquiti dashboard Experience working with Vendors Knowledge of fiberoptic interfaces Preferred Qualifications
Basic working knowledge of Microsoft Graft (API) can learn this Cloud Management, Barracuda email archiving SolarWinds service desk & Dameware Remote Support PM Skills
IT Support Engineer
Location:
Downtown Dallas, TX with occasional trips to the Frisco office
Hours:
9 AM - 5 PM
Summary:
The IT Specialist will provide user support, and network support and administration for the company.
Responsibilities:
Desktop/Helpdesk support of Windows and Mac laptops and desktops White glove support of C-level officers & executives Local Area Network Management including
Some on-prem device A couple of Hyper-V virtual servers
Ring central SaaS management Currently moving all the endpoints to a cloud management system
Manage the transition off of Active Directory Qualifications:
Proficient O365 Windows server 2019, Windows 10 and 11, MacOS (Catalina and Monterey) Intune suite Windows Autopilot &, Apple Business Manager Proficient in managing hybrid environment PowerShell Cisco IOS Meraki Dashboard & Ubiquiti dashboard Experience working with Vendors Knowledge of fiberoptic interfaces Preferred Qualifications
Basic working knowledge of Microsoft Graft (API) can learn this Cloud Management, Barracuda email archiving SolarWinds service desk & Dameware Remote Support PM Skills