Knowit Training
IT Support Engineer
Knowit Training, Dallas, Texas, United States, 75215
Title:
IT Support Engineer
Location:
Downtown Dallas, TX with occasional trips to the Frisco office
Hours:
9 AM - 5 PM
Summary:
The IT Specialist will provide user support, and network support and administration for the company.
Responsibilities:
Desktop/Helpdesk support of Windows and Mac laptops and desktopsWhite glove support of C-level officers & executivesLocal Area Network Management including
Some on-prem deviceA couple of Hyper-V virtual servers
Ring central SaaS managementCurrently moving all the endpoints to a cloud management system
Manage the transition off of Active DirectoryQualifications:
Proficient O365Windows server 2019, Windows 10 and 11, MacOS (Catalina and Monterey)Intune suiteWindows Autopilot &, Apple Business ManagerProficient in managing hybrid environmentPowerShellCisco IOSMeraki Dashboard & Ubiquiti dashboardExperience working with VendorsKnowledge of fiberoptic interfacesPreferred Qualifications
Basic working knowledge of Microsoft Graft (API) can learn thisCloud Management, Barracuda email archivingSolarWinds service desk & Dameware Remote SupportPM Skills
IT Support Engineer
Location:
Downtown Dallas, TX with occasional trips to the Frisco office
Hours:
9 AM - 5 PM
Summary:
The IT Specialist will provide user support, and network support and administration for the company.
Responsibilities:
Desktop/Helpdesk support of Windows and Mac laptops and desktopsWhite glove support of C-level officers & executivesLocal Area Network Management including
Some on-prem deviceA couple of Hyper-V virtual servers
Ring central SaaS managementCurrently moving all the endpoints to a cloud management system
Manage the transition off of Active DirectoryQualifications:
Proficient O365Windows server 2019, Windows 10 and 11, MacOS (Catalina and Monterey)Intune suiteWindows Autopilot &, Apple Business ManagerProficient in managing hybrid environmentPowerShellCisco IOSMeraki Dashboard & Ubiquiti dashboardExperience working with VendorsKnowledge of fiberoptic interfacesPreferred Qualifications
Basic working knowledge of Microsoft Graft (API) can learn thisCloud Management, Barracuda email archivingSolarWinds service desk & Dameware Remote SupportPM Skills