Regional Director of Human Resources

Via Elegante Assisted Living and Memory Care is the premier provider of Assisted Living and Memory Care services in Southern Arizona. Family-owned and operated since 2003, Via Elegante is a growing company of healthcare professionals who enjoy working in a supportive and challenging environment. At Via Elegante, we cultivate a positive and professional culture for both our residents and our team. As we prepare for rapid growth, we seek a dynamic HR leader to join us as Regional Director of Human Resources, who can be both a strategic leader and a hands-on executor, to help strengthen our people processes and drive our teams to provide exceptional resident care.

In the coming year, we plan to implement a new HRIS system and transition from a Professional Employer Organization (PEO) model to a fully in-house platform for managing benefits, employee scheduling, and overall employee management. We are also preparing for significant growth and prefer candidates with a proven track record in handling the HR complexities associated with opening new facilities, acquiring existing ones, or merging with other entities.

Key Responsibilities:

HRIS Implementation and Transition from PEO Model:

• Lead the company-wide implementation of a new Human Resources Information System (HRIS) to streamline payroll, benefits administration, and overall employee management.
• Manage the transition from a PEO model to an in-house payroll and benefits platform, ensuring smooth integration of all systems and processes.
• Provide training to leadership and employees on the new HRIS system, focusing on optimizing usage and improving efficiency across the organization.
• Ensure seamless onboarding of benefits, overseeing vendor relationships during the transition phase.

Strategic Leadership and Hands-On Execution:

• Balance being a strategic leader and a hands-on HR professional by both setting the long-term vision and getting involved in the daily operations when needed.
• Lead HR strategy while also rolling up your sleeves to execute initiatives directly, especially during times of change, growth, and system transitions.
• Identify high-level opportunities for improvement but also take ownership of implementing solutions, driving both strategy and execution at the ground level.

Rapid Growth and Change Management:

• Play a key role in integrating new employees, systems, and processes during periods of rapid growth, ensuring a smooth transition and cultural alignment.
• Lead efforts to scale HR operations to meet the needs of a rapidly growing company, including workforce planning, compliance, and HR infrastructure.
• Analyze HR needs for expansion and develop strategic initiatives to support growth across multiple locations.

Employee Relations and Satisfaction:

• Foster a positive and professional work environment, upholding Via Elegante's culture and values.
• Lead HR projects for increased efficiency and employee satisfaction.
• Address employee concerns professionally and in a timely manner.
• Actively communicate and train team members on company culture.
• Lead or assist with investigations as needed.

Workforce Management:

• Work with community Executive Directors to understand hiring and staffing needs.
• Ensure appropriate coverage and staffing for all locations, with a 24/7 workforce.
• Track and improve hiring key performance indicators.
• Manage others, delegate responsibility, and provide support.

Compliance and Leadership:

• Oversee all HR operations to ensure they align with the company's goals for growth and compliance.
• Develop and implement policies that adhere to state and federal regulations, especially within the senior care industry.
• Act as a strategic HR partner to executive leadership, advising on workforce planning, organizational structure, and employee-related matters while also directly implementing necessary HR operational changes.

Recruiting, Hiring, and Onboarding:

• Oversee open positions.
• Craft and execute recruiting strategies aligned with company goals.
• Ensure equitable and fair hiring practices.
• Manage and oversee the company's onboarding and training processes.

Regulatory Compliance and Training:

• Stay updated on state and federal regulations within the senior care industry.
• Stay informed on employment legislation.
• Develop and implement effective training plans.
• Conduct regular audits to ensure compliance with laws and regulations.
• Respond, coordinate, and oversee workers' compensation claims and employee benefits.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field (HR certifications preferred, SHRM-CP or SHRM-SCP).
• 8-10 years of progressive HR experience, with at least 3 years in an HR Director or senior leadership role.
• Proven experience with HRIS implementation and transitioning from a PEO model to in-house HR systems.
• Demonstrated ability to manage HR as both a strategic and operational leader in high-growth environments, including scaling processes and teams, preferably through mergers and acquisitions (M&A), with experience in HR due diligence and integration planning.
• Experience working with a 24/7 workforce, preferably in healthcare, senior care, or hospitality industries.
• Proficiency in Microsoft Office 365 Programs.
• Strong leadership and problem-solving skills.
• Amazing interpersonal communication skills across all levels.
• Ability to work under pressure and meet deadlines.

Compensation and Benefits:

• Salary Range: $120,000 - $130,000 annually, based on experience
• Paid Holidays, PTO
• Medical, vision, and dental insurance
• Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans
• Health Spending Account(HSA) Option
• Legal Shield & Identity Theft
• 401k Plan

Join Our Team: This is an exciting time to join Via Elegante as we undergo significant growth and modernization. The Regional Director of Human Resources will play a pivotal role in shaping the future of our company and driving the success of our HR transformation. Apply now to be part of a dynamic and rewarding career in senior care as we continue our mission of providing exceptional care to our residents.