Mgr, Global HR Solutions Center

Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo and exceeding customer expectations. If you are a person with a relentless drive to succeed, a strong focus on quality with a passion for success - join us today!

UCT is looking for a talented Mgr, Global HR Solutions Center to join us in Austin, TX!

The Manager, Global HR Solutions Center, is a remote/hybrid position responsible for overseeing global HR operations, ensuring efficient HR processes, and supporting the overall HR strategy at UCT. This role supervises the HR Solutions Center's global team day-to-day operations across North America, APAC, and EMEA, and utilizes HR system technology (UKG Pro) to manage employee inquiries.

Essential Duties and Responsibilities:

• Lead the global HR Solutions Center team to provide seamless support to HR Business Partners, Centers of Excellence, and the business at UCT.
• Oversee global HR processes such as onboarding, offboarding, and other activities associated with the employee lifecycle.
• Oversee the HR Solutions Center technology in UCT HR system, currently UKG Pro, to maintain electronic files and manage employee inquiries.
• Partner with key HR stakeholders on various programs, initiatives, and support needs.
• Facilitate the development of standard operating procedures and service standards, ensuring that these are monitored to ensure high quality and consistent delivery of HR services.
• Identify opportunities to improve HR processes and enhance the employee experience through best practices and automation.
• Serve as the escalation point and help triage sensitive, challenging and/or other issues that arise from the HR Solutions Center.
• Monitor key HR metrics and trends to report on the success of the global HR Solutions Center.
• Ensure all global HR Solutions Center processes, policies, and recordkeeping are compliant with the relevant laws and UCT policies.

Competencies

• Leadership.
• Communication.
• Problem-Solving.
• Adaptability.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Knowledge, Skills and Abilities:

• Exceptional leadership and team management abilities.
• Excellent verbal and written communication skills.
• Proficient in interfacing effectively and establishing trust with key HR stakeholders, employees, and the business.
• High ethical standards and confidentiality in handling employee information and business matters.
• Demonstrated expertise in project and change management.
• Proficient computer skills, particularly with the MS Office suite, and familiarity with HR Systems.
• Meticulous attention to detail and outstanding follow-up capabilities.

Educational/Certification Requirement:

• Bachelor's degree in human resources, Business Administration, or related field.
• Certification in HR (e.g. SHRM-CP, PHR) and/or Project Management is a plus.

Experience Requirement:

Work Experience:

• Minimum 6-8 years of HR/HR Operations experience in semiconductor or similar industry.
• Experience working in a complex global HR environment.
• Experience managing a system to handle tiered HR inquiries from employees.
• Experience participating in SOX audits and interfacing with auditors.

Management Experience (for people manager job only): Yes

Physical Demands and Working Conditions: This section is required for compliance with the Americans with Disabilities Acts (ADA)

Criteria:

Work Environment:

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Work is performed primarily remote but also will be in office environments.

Work Hours:

• Standard Office Hours

Physical Demands:

• Ability to kneel, reach, walk, push, pull and grasp.
• Ability to lift up to 25 lbs.
• Ability to move arms, hands and fingers
• Ability to sit or stand for sustained periods of time.
• Ability to talk on phone and use computer for extended periods of time may be required.

Environmental Exposure:

• Required to wear personal protective equipment where applicable.
• Subject to frequent interruptions.
• May involve exposure to moderate noise levels from printers, faxes, computers etc.

Travel:

Work may require out of town travel depending upon assignment (training and meeting).

At Ultra Clean Technology, we do not just welcome diversity - we celebrate it! Ultra Clean Technology is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under laws and regulations.

UCT offers an excellent benefits package to all full-time employees, which includes medical, dental, vision, 401(k), and paid time off.

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