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Frontier Communications

Senior Technical Program Manager

Frontier Communications, Dallas, TX


Description

Senior Technical Program Manager

At Frontier, seeing what's beyond the horizon is in our fiber. And we've been doing just that for over 80 years - connecting communities with emerging communications technology across the country. At Frontier, we're transforming our business to break new ground and taking the digital revolution across the nation. We're growing our team so you can join us in exploring and opening new frontiers. Here, you'll have the opportunity to build a powerful foundation for America's future and yours.

What we're seeking:

As a Senior Technical Program Manager, you will be able to influence cross-functional teams to design innovative consumer products and release new features in Frontier applications. You will have an enormous opportunity to impact the customer experience, design, architecture, and implementation of a cutting-edge product that will be used every day. Maturity, high judgment, technical skills, ability to influence, analytical talent, and leadership are essential to success in this role.

In this in-person role, you will be required to report to our Dallas, TX or Tampa, FL location to complete your work responsibilities.

What we need in you:

To be successful in this role you will need strong interpersonal and organizational skills coupled with a keen attention to detail. Technically, we need a portfolio manager who can work across multiple portfolios and manage large cross functional projects.

What you'll do:
  • Lead cross-functional teams on new features from design through delivery in Frontier applications
  • Own program management including scope, schedule, budget, and quality, along with risk and critical path management
  • Deliver supporting software and services in sync with launch timelines and communicate regularly with the leadership on status, schedule, risks, and change control
  • Drive effective teamwork, communication, collaboration, and commitment across multiple teams and vendors, navigating competing priorities
  • Work with subject matter experts to lead and drive new technology initiatives and evaluations
  • Develop and champion processes for efficiency and scale in our organization
  • Drive content engagement, through partnering with stakeholders and product management. Measure, assess, and iterate constantly to drive greater user benefits.
  • Success in this role hinges on having natural curiosity, developing a deep understanding of the product's use case, and balancing strategic thinking with operational excellence.


What we offer:

Nothing is more important to our success than the team that built it. That's why we provide benefits to keep you and your family well. Some of which we're most proud to offer include:
  • Salary Range: $100,000 - $140,000
  • 20 PTO (Paid Time Off) days + 10 paid holidays per year
  • Day one medical, dental, vision, and prescription drug plan
  • 401k match of 50% on 6% of eligible compensation
  • Same-sex spouse and domestic partner benefits coverage
  • 10 weeks of paid parental leave, 3 weeks of paid caregiver leave, and up to $10k in adoption program assistance


What background you should have:

BASIC QUALIFICATIONS
  • Bachelor's degree in Computer Science, Engineering, or related technical field
  • 5+ years of experience working directly with software engineering development teams
  • Experience managing projects across cross-functional teams, building sustainable processes, and coordinating release schedule
  • 2+ years of technical program management experience, managing financials and resources
  • 3+ years of experience managing projects across cross-functional teams, building sustainable processes, and managing risks
  • 3+ years of experience using data and metrics to make recommendations and drive actions.
  • 3+ years of experience working in an agile and/or scrum environment


PREFERRED QUALIFICATIONS
  • Hands-on experience in building mobile (iOS/Android) and web applications
  • Experience in defining UI and UX for mobile and web applications
  • Understanding of contributed systems design including IoT devices, backend services, and mobile applications


Frontier salaries are estimated by third parties and may or may not reflect actual or total compensation. Please confirm with your recruiter.

In our line of work, where making connections is paramount, fostering a culture of inclusion is fundamental to our values. We firmly believe in leveraging the strength of diversity to drive digital connectivity forward. If your background brings a unique perspective and value different from what we've outlined, we encourage you to apply and join us in our mission to #BuildGigabitAmerica.

Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.