Director of E-Commerce

At nuuds we celebrate diversity and body positivity, offering comfortable pieces designed to empower individuals to live life confidently nuud. We create elevated basics that cater to every body type. Not only are we dedicated to creating high-quality clothing, but we're committed to growing our amazing team while loving what we do.

We are seeking a highly skilled Director of E-Commerce to lead our online presence and drive growth in the digital space. The ideal candidate will be a strategic thinker with a passion for e-commerce, capable of developing and executing innovative marketing strategies to enhance our brand's visibility and profitability. Additionally, the E-commerce Manager will partner with customer service, marketing, planning and operations to ensure a seamless customer experience, drive revenues and elevate the customer experience.

Responsibilities

• Develop and implement a robust e-commerce strategy that aligns with nuuds' objectives, emphasizing execution, measurable outcomes, and continuous improvement.
• Oversee all performance marketing platforms, including Shopify, Facebook Ads, Google Ads, TikTok Ads, and TikTok Shop, ensuring optimal brand visibility and sales conversion.
• Lead a talented team of marketing professionals, focusing on skill development and driving results in customer acquisition, retention, and lifetime value.
• Collaborate closely with internal stakeholders across customer service, planning, and operations to enhance the online shopping experience and ensure seamless integration of marketing efforts.
• Drive the analytics agenda, regularly reporting on key performance metrics and making data-driven decisions to foster growth and resolve challenges.
• Oversee all aspects of website management from system integrations to day-to-day operations, ensuring superior site performance and customer satisfaction.
• Champion innovative projects and site enhancements from ideation through to successful execution and analysis to maximize conversion

Qualifications

• Bachelor's degree in Marketing, Business Administration, or a related discipline.
• Over 5 years of management experience in e-commerce, with a preference for backgrounds in fashion or retail.
• Demonstrable success in driving growth and effectively managing e-commerce marketing teams.
• Profound knowledge of the Shopify platform and its associated applications.
• Strong knowledge of applying data to drive change through Data Warehousing and Analytics.
• Exceptional problem-solving skills, proven by a history of developing practical solutions to complex issues.
• Skilled in strategies for customer acquisition and retention.
• Analytical thinker with a strong aptitude for addressing problems efficiently.
• Excellent leadership qualities paired with effective communication skills.
• Capable of excelling in a dynamic, fast-paced work environment.

Benefits:

At nuuds, we take care of our team. In addition to a competitive salary, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, holidays, employee discounts, and plenty of opportunities for professional growth. Plus, you'll be part of a fun and collaborative team culture where your contributions are valued.

Apply now and join us at nuuds! We can't wait to meet you and welcome you to our team.

*All applications will be reviewed by the hiring team. Should your background meet the current needs and your experience meets the minimum qualifications for the position, a member of our hiring team will contact you to schedule an interview.