State of California
Workload Strategy Lead Analyst or Workload Strategy Analyst
State of California, Sacramento, California, United States, 95828
THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.
THIS IS A LIMITED TERM POSITION WHICH MAY BE EXTENDED OR BECOME PERMANENT.
Join Us in Empowering California: Workload Strategy Analysts Needed!
Are you ready to make a real impact? The Unemployment Insurance Command Center Division (UICCD) is looking for a dynamic individual to join our mission of delivering top-notch services to the people of California. We're not just any team-we're the force behind workload management, shaping customer service excellence, and ensuring every Californian gets the support they need when they need it.
Your Opportunity to Shine:
As a Workload Strategy Analyst with us, you'll be at the heart of our operations, driving the future of workload management. You'll dive deep into data analysis, crafting strategies that guide resource allocation and help us exceed service level agreements with finesse. With your keen eye for detail and passion for precision, you'll develop both short-and long-term strategies, keeping our operations ahead of the curve.
Why Join Us?
At UICCD, we're not just about numbers - we're about people. Your work here isn't just about hitting targets; it's about making a real difference in the lives of Californians. We're a team fueled by innovation and collaboration, where every idea matters and every voice is heard. Here, you'll have the chance to unleash your full potential, surrounded by a supportive and inclusive community dedicated to your growth.
What We're Looking For:
If you're someone who lives and breathes data analysis, thrives on challenge, and brings a can-do attitude to everything you do, you're exactly who we're searching for. Your knack for developing insightful reports and your stellar communication skills will be invaluable assets as we strive to exceed the expectations of the citizens of California.
Ready to be part of something bigger? Join us at UICCD and help shape the future of service delivery in California. Together, we'll make a difference - one strategy at a time.
Apply Today, and Let's Shape Tomorrow Together!
Will consider candidates from all parts of California.
You will find additional information about the job in the Duty Statement .
Working Conditions
Visa Sponsorship
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.
Frequent travel to the closest EDD UI Field Office or the Sacramento Central Office for equipment exchange or as needed.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification. ASSOCIATE GOVERNMENTAL PROGRAM ANALYST STAFF SERVICES ANALYST Additional Documents
Job Application Package Checklist Duty Statement Position Details
Job Code #: JC-457366
Position #(s): 280-355-5393-028
Working Title: Workload Strategy Lead Analyst or Workload Strategy Analyst
Classification: ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,855.00 - $7,327.00 A
Shall Consider: STAFF SERVICES ANALYST $3,749.00 - $4,698.00 A $4,059.00 - $5,081.00 B $4,868.00 - $6,093.00 C
# of Positions: 1
Work Location: United States
Telework: Hybrid
Job Type: 12 Month Limited Term - Full Time
Work Shift: 8:00 am - 5:00 pm
Work Week: Monday - Friday
Department Information The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.
Department Website: http://www.edd.ca.gov
Special Requirements
It is strongly encouraged to apply through your CalCareer Account at www.calcareers.ca.gov . Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.
If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the "Application Instructions' section below and ensure the following:
Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on Page 3 of your State Examination/Employment STD Form 678. Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the "Explanations" section located on Page 3 of your State Examination/Employment Application STD Form 678. Remove and do not submit the "Equal Employment Opportunity" questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only. Do not include your full Social Security Number on your documents and/or do not provide any LEAP information. Examination/Assessment
To apply for this position, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.
Click the examination link below for more information and to take the exam:
Associate Governmental Program Analyst Bulletin
Staff Services Analyst Bulletin
For more information about the State hiring process, click here . To watch tutorials on how to apply for a State job, click here .
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 11/29/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Employment Development Department Mail In Address Attn: Job Control # 457366 Human Resource Services Division, MIC 54 PO Box 826880 Sacramento , CA 94280-0001
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Employment Development Department Drop Off Address Attn: Job Control # 457366 EDD/Human Resource Services Division (6th floor solar) 722 Capitol Mall Sacramento , CA 95814
08:00 AM - 04:30 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - A Statement of Qualifications (SOQ) is Required. Please see "Statement of Qualifications Requirements" section for more information about the SOQ. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Ability to apply new ways of thinking, solve problems, create new ideas, and develop new approaches to optimize results. Ability to collect, evaluate and analyze data from various sources and draw definitive conclusions. Ability to develop charts, tables, graphs, and diagrams. Ability to identify trends and patterns using historical data. Ability to work in a fast-paced environment impacted by conflicting deadlines and customer priorities. Demonstrates the ability to remain flexible with constantly changing priorities. Demonstrates the ability to use tact and good judgment. Demonstrates the ability to work independently and in a team environment. Excellent communication skills, verbal and written, to ensure quality customer service and to communicate with other team members, stakeholders, and those contacted in the workplace. Experience in conducting detailed analysis. Experience developing forecasting models, data trends, and data analysis and evaluating results. Experience in facilitation and negotiation techniques to promote collaboration amongst diverse team members and groups. Experience in gathering and organizing data/information clearly and concisely. Experience in organizational change management methodologies. Experience recommending or implementing process improvement strategies (e.g., Business Process Innovation, etc.). Experience learning and understanding the UI program's programs, laws, and policies and utilizing the information to provide feedback to program, analytical, and technical staff. Experience motivating others to achieve the Department's mission, goals, and values, and encourages a diversity of opinions. Experience with Microsoft Suite, including SharePoint, Visio, Excel, PowerPoint, and Word. Experience with contact center methodologies. Experience with workload management and workforce management methodologies. Knowledge of and ability to apply the principles, methods, techniques, and tools for developing, scheduling, coordinating, and managing competing priorities and activities. Knowledge of the UI business processes, policies, functions, and systems, including but not limited to workloads processed by the UI Northern Operations Division, UI Southern Operations Division, and UI Integrity and Accounting Division.
Benefits
Benefit information can be found on the CalHR website, www.calhr.ca.gov , and the CalPERS website, www.calpers.ca.gov .
Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: http://www.edd.ca.gov Hiring Unit Contact: Lisa Nevares (916) 639-7302 Lisa.Nevares@edd.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 654-8434 Accessibility@edd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Statement of Qualifications Requirements
A Statement of Qualifications (SOQ) is Required. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ is not a resume or cover letter.
The SOQ will be considered the first phase of the hiring process for this position. If your qualifications are competitive, you will be invited to an interview. The SOQ should be typed and not more than two pages in length, not less than 12-point font, single-spaced, with margins not less than one inch, including your first and last name at the top of the page.
The SOQ should be numbered and completed in the exact order the following questions are presented: Describe your knowledge and experience with business processes or policies of a state or federal eligibility entitlement program. Please explain how you will bring your experience and expertise to this position as it relates to this specific duty statement and desirable qualifications. Describe a time when you identified a significant trend in data that had an impact on decision-making or strategy development. How did you recognize the trend, what was the strategy developed, and what was the outcome? Describe your approach to completing projects, assignments, or tasks that have competing priorities with accuracy and quality in the workplace. Provide a specific example of what procedures or techniques you have used to ensure you completed the project, assignment, or task by the established due date or deadline. Describe a time when you presented data to an audience. How did you ensure that your presentation was effectively communicated, how did you engage the audience, and how did you tailor your presentation to the needs of your audience?
We ask that you do not use Artificial Intelligence assistance when composing your written response. Written responses are an attempt to assess and gain an understanding of your personal writing and communication skills and abilities.
Résumés and/or cover letters DO NOT take the place of the SOQ. Applications received without an SOQ or SOQs that do not include a response to the statements above will not receive further consideration and will be excluded from the hiring process.
Background Investigation Requirement
The position(s) may require an applicant to pass a background investigation. However, applicants will not be asked to provide information about a conviction history unless they receive a conditional offer of employment.
The department will make an individualized assessment of whether the conviction history has a direct or adverse relationship with the specific duties of the job and the work performed by the department. The department will consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency, nature and seriousness, and age at the time of the offense(s).
The investigation will consist of completion of a personal history statement and fingerprinting checks with the Federal Bureau of Investigation, Department of Justice, and/or local law enforcement agencies. Anyone failing to pass the background investigation will be provided information on how to appeal the process. A criminal conviction may not result in an automatic determination of "Not Qualified."
ADDITIONAL DEPARTMENT INFORMATION
The Employment Development Department may require a new probation in accordance with applicable probationary period rules.
Click on the link to complete the Employment Development Department Recruitment Survey: EDD Recruitment Survey
Merit System Principles Information regarding Merit System Principles provided to public employees by the State Civil Service Act can be found on the CalHR website at https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system-principles.aspx
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
THIS IS A LIMITED TERM POSITION WHICH MAY BE EXTENDED OR BECOME PERMANENT.
Join Us in Empowering California: Workload Strategy Analysts Needed!
Are you ready to make a real impact? The Unemployment Insurance Command Center Division (UICCD) is looking for a dynamic individual to join our mission of delivering top-notch services to the people of California. We're not just any team-we're the force behind workload management, shaping customer service excellence, and ensuring every Californian gets the support they need when they need it.
Your Opportunity to Shine:
As a Workload Strategy Analyst with us, you'll be at the heart of our operations, driving the future of workload management. You'll dive deep into data analysis, crafting strategies that guide resource allocation and help us exceed service level agreements with finesse. With your keen eye for detail and passion for precision, you'll develop both short-and long-term strategies, keeping our operations ahead of the curve.
Why Join Us?
At UICCD, we're not just about numbers - we're about people. Your work here isn't just about hitting targets; it's about making a real difference in the lives of Californians. We're a team fueled by innovation and collaboration, where every idea matters and every voice is heard. Here, you'll have the chance to unleash your full potential, surrounded by a supportive and inclusive community dedicated to your growth.
What We're Looking For:
If you're someone who lives and breathes data analysis, thrives on challenge, and brings a can-do attitude to everything you do, you're exactly who we're searching for. Your knack for developing insightful reports and your stellar communication skills will be invaluable assets as we strive to exceed the expectations of the citizens of California.
Ready to be part of something bigger? Join us at UICCD and help shape the future of service delivery in California. Together, we'll make a difference - one strategy at a time.
Apply Today, and Let's Shape Tomorrow Together!
Will consider candidates from all parts of California.
You will find additional information about the job in the Duty Statement .
Working Conditions
Visa Sponsorship
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.
Frequent travel to the closest EDD UI Field Office or the Sacramento Central Office for equipment exchange or as needed.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification. ASSOCIATE GOVERNMENTAL PROGRAM ANALYST STAFF SERVICES ANALYST Additional Documents
Job Application Package Checklist Duty Statement Position Details
Job Code #: JC-457366
Position #(s): 280-355-5393-028
Working Title: Workload Strategy Lead Analyst or Workload Strategy Analyst
Classification: ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,855.00 - $7,327.00 A
Shall Consider: STAFF SERVICES ANALYST $3,749.00 - $4,698.00 A $4,059.00 - $5,081.00 B $4,868.00 - $6,093.00 C
# of Positions: 1
Work Location: United States
Telework: Hybrid
Job Type: 12 Month Limited Term - Full Time
Work Shift: 8:00 am - 5:00 pm
Work Week: Monday - Friday
Department Information The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.
Department Website: http://www.edd.ca.gov
Special Requirements
It is strongly encouraged to apply through your CalCareer Account at www.calcareers.ca.gov . Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.
If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the "Application Instructions' section below and ensure the following:
Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on Page 3 of your State Examination/Employment STD Form 678. Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the "Explanations" section located on Page 3 of your State Examination/Employment Application STD Form 678. Remove and do not submit the "Equal Employment Opportunity" questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only. Do not include your full Social Security Number on your documents and/or do not provide any LEAP information. Examination/Assessment
To apply for this position, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.
Click the examination link below for more information and to take the exam:
Associate Governmental Program Analyst Bulletin
Staff Services Analyst Bulletin
For more information about the State hiring process, click here . To watch tutorials on how to apply for a State job, click here .
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 11/29/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Employment Development Department Mail In Address Attn: Job Control # 457366 Human Resource Services Division, MIC 54 PO Box 826880 Sacramento , CA 94280-0001
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Employment Development Department Drop Off Address Attn: Job Control # 457366 EDD/Human Resource Services Division (6th floor solar) 722 Capitol Mall Sacramento , CA 95814
08:00 AM - 04:30 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - A Statement of Qualifications (SOQ) is Required. Please see "Statement of Qualifications Requirements" section for more information about the SOQ. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Ability to apply new ways of thinking, solve problems, create new ideas, and develop new approaches to optimize results. Ability to collect, evaluate and analyze data from various sources and draw definitive conclusions. Ability to develop charts, tables, graphs, and diagrams. Ability to identify trends and patterns using historical data. Ability to work in a fast-paced environment impacted by conflicting deadlines and customer priorities. Demonstrates the ability to remain flexible with constantly changing priorities. Demonstrates the ability to use tact and good judgment. Demonstrates the ability to work independently and in a team environment. Excellent communication skills, verbal and written, to ensure quality customer service and to communicate with other team members, stakeholders, and those contacted in the workplace. Experience in conducting detailed analysis. Experience developing forecasting models, data trends, and data analysis and evaluating results. Experience in facilitation and negotiation techniques to promote collaboration amongst diverse team members and groups. Experience in gathering and organizing data/information clearly and concisely. Experience in organizational change management methodologies. Experience recommending or implementing process improvement strategies (e.g., Business Process Innovation, etc.). Experience learning and understanding the UI program's programs, laws, and policies and utilizing the information to provide feedback to program, analytical, and technical staff. Experience motivating others to achieve the Department's mission, goals, and values, and encourages a diversity of opinions. Experience with Microsoft Suite, including SharePoint, Visio, Excel, PowerPoint, and Word. Experience with contact center methodologies. Experience with workload management and workforce management methodologies. Knowledge of and ability to apply the principles, methods, techniques, and tools for developing, scheduling, coordinating, and managing competing priorities and activities. Knowledge of the UI business processes, policies, functions, and systems, including but not limited to workloads processed by the UI Northern Operations Division, UI Southern Operations Division, and UI Integrity and Accounting Division.
Benefits
Benefit information can be found on the CalHR website, www.calhr.ca.gov , and the CalPERS website, www.calpers.ca.gov .
Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: http://www.edd.ca.gov Hiring Unit Contact: Lisa Nevares (916) 639-7302 Lisa.Nevares@edd.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 654-8434 Accessibility@edd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Statement of Qualifications Requirements
A Statement of Qualifications (SOQ) is Required. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ is not a resume or cover letter.
The SOQ will be considered the first phase of the hiring process for this position. If your qualifications are competitive, you will be invited to an interview. The SOQ should be typed and not more than two pages in length, not less than 12-point font, single-spaced, with margins not less than one inch, including your first and last name at the top of the page.
The SOQ should be numbered and completed in the exact order the following questions are presented: Describe your knowledge and experience with business processes or policies of a state or federal eligibility entitlement program. Please explain how you will bring your experience and expertise to this position as it relates to this specific duty statement and desirable qualifications. Describe a time when you identified a significant trend in data that had an impact on decision-making or strategy development. How did you recognize the trend, what was the strategy developed, and what was the outcome? Describe your approach to completing projects, assignments, or tasks that have competing priorities with accuracy and quality in the workplace. Provide a specific example of what procedures or techniques you have used to ensure you completed the project, assignment, or task by the established due date or deadline. Describe a time when you presented data to an audience. How did you ensure that your presentation was effectively communicated, how did you engage the audience, and how did you tailor your presentation to the needs of your audience?
We ask that you do not use Artificial Intelligence assistance when composing your written response. Written responses are an attempt to assess and gain an understanding of your personal writing and communication skills and abilities.
Résumés and/or cover letters DO NOT take the place of the SOQ. Applications received without an SOQ or SOQs that do not include a response to the statements above will not receive further consideration and will be excluded from the hiring process.
Background Investigation Requirement
The position(s) may require an applicant to pass a background investigation. However, applicants will not be asked to provide information about a conviction history unless they receive a conditional offer of employment.
The department will make an individualized assessment of whether the conviction history has a direct or adverse relationship with the specific duties of the job and the work performed by the department. The department will consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency, nature and seriousness, and age at the time of the offense(s).
The investigation will consist of completion of a personal history statement and fingerprinting checks with the Federal Bureau of Investigation, Department of Justice, and/or local law enforcement agencies. Anyone failing to pass the background investigation will be provided information on how to appeal the process. A criminal conviction may not result in an automatic determination of "Not Qualified."
ADDITIONAL DEPARTMENT INFORMATION
The Employment Development Department may require a new probation in accordance with applicable probationary period rules.
Click on the link to complete the Employment Development Department Recruitment Survey: EDD Recruitment Survey
Merit System Principles Information regarding Merit System Principles provided to public employees by the State Civil Service Act can be found on the CalHR website at https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system-principles.aspx
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.