LHH Recruitment Solutions
Customer Service Representative Job at LHH Recruitment Solutions in Villa Park
LHH Recruitment Solutions, Villa Park, IL, US
Job Description
Job Description
Customer Service Representative
We are seeking a dedicated and customer-oriented individual to join our dynamic customer service team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional support and resolving issues efficiently. This is a Contract to Hire opportunity located near Oak Brook, IL.
Responsibilities:
Qualifications:
Job Details:
If you are interested, please apply and submit your resume.
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Pay Details: $18.00 to $23.00 per hour
Search managed by: Kim Moeslein
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
We are seeking a dedicated and customer-oriented individual to join our dynamic customer service team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional support and resolving issues efficiently. This is a Contract to Hire opportunity located near Oak Brook, IL.
Responsibilities:
- Respond promptly to customer inquiries via phone, email, and chat.
- Provide clear and concise information about our products and services.
- Assist customers with troubleshooting and problem-solving.
- Handle customer complaints and resolve issues in a timely and professional manner.
- Process customer orders accurately and efficiently.
- Manage order fulfillment and shipping.
- Address order-related inquiries and issues.
- Maintain accurate customer records and data.
- Update customer accounts and resolve billing disputes.
- Provide account-related assistance and support.
- Stay up-to-date on product information and features.
- Understand product specifications and pricing.
- Answer customer questions about products and services.
Qualifications:
- Strong communication and interpersonal skills.
- Excellent problem-solving and decision-making abilities.
- Ability to multitask and prioritize tasks effectively.
- Proficiency in relevant customer service software and tools.
- Previous experience in customer service or a related field preferred.
- High school diploma or equivalent required.
Job Details:
- Contract to Hire
- Monday-Friday, 100% onsite
- Pay is $18-$23 an hour, depending on experience
If you are interested, please apply and submit your resume.
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Pay Details: $18.00 to $23.00 per hour
Search managed by: Kim Moeslein
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance