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Hustle Notice Biz

Customer Service Representative Job at Hustle Notice Biz in Miami

Hustle Notice Biz, Miami, FL, US


Job Description

Job Description
Description
Job Description:
We are looking for a friendly and dedicated Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring satisfaction with our products and services. If you’re passionate about customer service and thrive in a fast-paced environment, we’d love to meet you. 

Key Responsibilities

Responsibilities:

  • Respond to customer inquiries via phone, email, and chat.
  • Resolve customer issues efficiently and effectively.
  • Provide product and service information to customers.
  • Document customer interactions and maintain accurate records.
  • Collaborate with internal teams to ensure customer needs are met.
  • Identify and report trends in customer feedback to improve service quality.
  • Maintain a positive, empathetic, and professional attitude toward customers at all times.

Skills, Knowledge and Expertise

Skills Required:

  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to multitask and manage time effectively.
  • Proficiency in Microsoft Office and customer service software.
  • Prior experience in customer service or a related field is a plus.
  • Ability to remain calm and handle challenging situations with patience.

Benefits

Benefits:

  • Competitive salary ranging from $34,000 to $42,000.
  • Health, dental, and vision insurance.
  • Paid time off and holiday benefits.
  • Opportunities for career advancement and skill development.
  • Supportive and inclusive team culture.