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True Team Medical

Director of Child Services Durham

True Team Medical, Durham, North Carolina, 27703


The primary purpose of this position is to provide clinical supervision for staff providing child and family services, as well as supervise the development, implementation, and functioning of programs and services for children and their families at Carolina Outreach, LLC. The person in this position will provide individual clinical supervision and case consultation to staff, as well as crisis management response to and with staff, and will serve as needed as a back-up to staff for their clients. Carolina Outreach, an ncgCARE partner, is one of the largest and most respected providers of community-based behavioral services in North Carolina. Serving the central and east central regions of the state, Carolina Outreach is renowned for providing service excellence to children and adults through a comprehensive program array to include evidence-based practices. We are committed to providing a wide array of services to effectively meet the changing needs within the community. These services include evidence-based practices, school-based and outpatient therapy, psychiatric evaluations and treatment, Community Support and substance abuse services to name a few. Location: Durham, NC We are seeking a full-time Clinical Director of Child Services to provide the following services: Provide clinical supervision to child and family services staff and P-LCSWs; offer case consultation to other staff as needed. Develop/evaluate the clinical trainings offered by Agency to ensure that staff have the training necessary to deliver quality evidence-based therapeutic services to children and families served by Agency. Ensure that new employees have the credentials, training, and supervision to be able to provide appropriate services. Coordinate orientation training for new employees. Participate on Quality Management Committee. Regularly review and update policy and procedures as needed. Respond to provider by monitoring requests, post-payment reviews, and audits, while ensuring compliance with all applicable standards, especially as they relate to child and family services. Monitor systems to ensure quality, efficiency, and long-term viability of the Agency. Promote and monitor open communication within the Agency and with community partners, and represent the Agency in the community. Respond to requests for applications and complete grant applications as needed. Respond to client and/or stakeholder concerns or complaints as needed. Implement as needed plans-of-correction with staff to assist staff in meeting job expectations and addressing professional development issues. Maintain up-to-date employee personnel files by completing personnel reviews in a timely manner. Participate in bi-weekly management team meetings and annual retreats. Assist management team with various committee, workgroup, community, legislative, and quality assurance/compliance issues as needed. Direct Services Work with clients, families, and/or their natural supports to assess strengths/needs, assist families with planning, developing, implementing, and assessing treatment and ancillary services. Recommend the types of treatment modalities needed and provide these services directly or by referral. Develop/evaluate the service plan to ensure that services are being delivered and are appropriate to the needs of the child and family. Act as an advocate in the community. Be available to respond as needed to clients, co-workers, and supervisees 24/7/365. At ncgCARE, we're on a mission to improve lives for all and provide the most exceptional care to our communities. We invite you to join our team and help make a difference in the communities we serve. Our Hiring Process We take our hiring process seriously to ensure all candidates are treated diligently and respectfully. We're excited to learn more about you To be considered for a specific available position, all job seekers must apply online and through our job opportunities portal which may include submitting a resume. Benefits: Medical, Dental, Vision plans HSA/FSA Company paid basic life insurance Voluntary supplemental insurance 401k PTO Mileage reimbursement(for positions that require travel and if they use their own vehicle) Legal Information: ncgCARE is an EEO/AA Employer. ncgCARE and its partner affiliates are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. ncgCARE will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need reasonable accommodation pursuant to the ADA, please contact us at hrteamncgcare.com. EEO is the Law EEO Supplement E-Verify Family Medical Leave Pay Transparency ncgCARE and all partner affiliates maintain a drug-free workplace.