Data Manager Job at Cyberhawk in Littleton
Cyberhawk, Littleton, CO, US
Job Description
Job Title: Data Manager
Location: Denver Office
Division: Operations
Department: Field Ops Support - US
Reports to: Director, Operations
Salary: $90,000 - $100,000 / year
Employee status: Full-time
Classification: Exempt, Salary
About Cyberhawk:
Founded in 2008, Cyberhawk™ is the first company in the world to use drones to inspect industrial assets. Cyberhawk’s world-class pilots and inspection engineers complete hundreds of thousands of UAS inspections per year, for 300+ customers across 40 countries.
Today, the Cyberhawk team continues to lead the way in close visual inspections of critical assets, including electrical grids, power generation sites, oil and gas structures and capital-intensive industrial construction projects – while always putting safety at the forefront of our operational excellence.
Using Cyberhawk’s intuitive, cloud-based visualization software platform, iHawk™, we consolidate diverse sources of inspection data to provide a single source of truth for assets at any scale and translate these findings into actions. We are experts at finding defects in critical energy infrastructure which can impact the environment and the communities our customers serve, and we deliver solutions which are critical to our customers’ ability to document capital intensive industrial sites.
Cyberhawk is changing the way our industry has operated for 75 years by empowering our customers to harness the full power of their data and visual assets, both integrating into workflows, and sharing this information across their enterprises. This leads to better decisions, faster, saving our customers hundreds of millions of dollars in the process.
About the Team:
The Data Delivery team at Cyberhawk is a key component of our operational success, working closely with cross-functional teams and utility customers to ensure high-quality data delivery and review. They collaborate with the technical and inspection teams to maintain data accuracy, relevance, and integrity for customer satisfaction and regulatory compliance.
About the Role:
As a Data Manager, you will lead a team of Data Coordinators responsible for data review and delivery for our Utility customers. Based in Littleton, CO, this role requires strong leadership to ensure data accuracy, timely delivery, and consistent alignment with client requirements. Reporting to the Director, Operations, you will play a crucial part in refining data management workflows and enhancing team efficiency to meet Cyberhawk’s high standards.
Every employee at Cyberhawk is expected to demonstrate and foster the 5 core values, along with the overarching value of ‘Nae Drama’, that encourage a positive culture within Cyberhawk:
- One Team
- Open and Humble
- Hungry to Grow
- Show up and Have Fun
- Own it And Solve It
Job Responsibilities:
- Manage and lead a team of Data Coordinators, providing mentorship, performance management, and development opportunities to ensure high-quality data review and delivery.
- Oversee Data Quality: Ensure data accuracy, consistency, and completeness, leading efforts to refine data review and delivery processes and methodologies as needed.
- Liaise with Utility Customers: Act as the primary contact for data management needs, coordinating data delivery timelines, and coordinating with the Project Managers and Planning teams to ensure customer satisfaction.
- Implement Process Improvements: Evaluate and enhance data management workflows to optimize team efficiency and data handling accuracy.
- Coordinate with Cross-functional Teams: Work closely with inspection and technical teams to align on data requirements and ensure data meets Cyberhawk’s and client standards.
- Develop and Maintain Reporting Metrics: Track data quality and team performance metrics, providing regular reports to leadership and identifying areas for improvement.
- Support Compliance and Regulatory Standards: Ensure data handling and review meet all necessary regulatory and client standards.
- Other duties as assigned
Job Requirements:
- 2+ years of experience in data management, ideally within a utility or asset inspection environment.
- 1+ years of people management experience, preferably of a data-centric team.
- Strong understanding of data quality and data governance principles.
- Proven ability to implement and improve data management processes.
- Excellent communication and customer liaison skills, particularly in a technical or data-focused setting.
- Proficiency in data management software and tools, with experience in cloud-based data visualization platforms being advantageous.
Bonus Experience:
- Experience with cloud-based data platforms
- Familiarity with data requirements in the utility industry.
Additional Details:
- Eligibility to live and work in the US with high fluency in English.
- Passport recommended to be able to visit our headquarters in Edinburgh, Scotland
- Valid Driver’s license preferred
- Be able to access the Littleton, CO office on a regular basis and when required
- This position has little to no travel expectation
- The successful candidate will be required to complete a criminal background check, motor vehicle check, and reference check during the onboarding process.
Company US Benefits:
- Employee medical, dental and vision insurance paid for 100% by the company
- Basic life insurance, short-term disability and long-term disability covered 100% by the company
- Other voluntary health benefits – hospital, accident, critical illness and voluntary life insurance
- Paid company holidays, PTO and Sick time
- 401k with a 5% company match
- Discretionary Annual Performance Bonus
- Hybrid working
- Complimentary access to LinkedIn Learning to support your development
- Monthly adventure draw
- Employee Referral Program
Cyberhawk is an equal opportunity employer that values equality, diversity, and an inclusive work environment.