Office Assistant - Clinical Health Services - Missouri City Location

Overview:

Fort Bend County is ranked as one of the fastest growing counties in the nation. We have capitalized on not only the creed of our location, but on the "quality of life" for our families to call home. Our employees are the key to our success and the heartbeat of our foundation. The diversity and inclusivity of our community is our strength and at the forefront of a workplace environment welcoming to all. Live Here! Work Here!

JOB SUMMARY:

Provides administrative, reception and programmatic support to Clinical Health Services. Participates in planning of programs, policies or objectives for own work group and department. This position is at the Missouri City Annex location.

Responsibilities:

• Responsible for opening and closing the clinic: Maintains a clean waiting area.
• Checks the patients into the clinic by greeting them professionally, answering inquiries and completing the registration process.
• Informs the appropriate program of patients arrival.
• Responsible for checking patients out, verify their information, schedule follow up appointment if needed, collect payment, provide work/school excuses.
• Answers multiphone line promptly and in a pleasant manner, handles the patients needs, makes appointments, takes phone messages, etc.
• Exercise problem solving and conflict resolution skills when handling patient complaints.
• Refers patient complaints to appropriate designated personnel as needed.
• Optimizes provider schedules and patient satisfactions with efficient scheduling.
• Maintains office inventory and equipment by anticipating supply needs and expediting supply orders.
• Receives incoming deliveries and sort supplies in appropriate places and notify appropriate programs of deliveries.
• Comforts patients by anticipating anxieties and effectively answering questions.
• Ensures availability of treatment information by retrieving and updating patient records.
• Verifies financial records and collects patient charges.
• Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers.

Qualifications:

• High School Diploma/GED.
• 1 year job related office/clerical experience; experience handling personal health information and maintaining confidentiality preferred.
• Good computer and typing skills; knowledge of computer applications.
• Skilled in data entry; good verbal and written communication; strong interpersonal skills; ability to interact and deal effectively with the public and all levels of employees.
• Organizational skills; ability to complete assigned tasks within tight deadlines and to prioritize own work.
• Ability to interpret policies and to implement procedures.
  

SALARY RANGE: $15.00 - $17.53 hourly based on qualifications

CLOSING DATE: Upon filling position

To be considered for employment, all interested candidates must complete the required Fort Bend County online employment application located at: www.fortbendcounty.jobs

All full-time and part-time employees are members of the Texas County District Retirement System (TCDRS). Full-time employees also enjoy a wide-range of great benefits.

Fort Bend County is an equal opportunity employer, committed to non-discrimination in employment on any basis including race, color, religion or creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy status (including childbirth and related medical conditions), national origin, ethnicity, citizenship status, age (40 and over), physical or mental disability, genetic information, protected military and veteran status, political affiliation or beliefs, or any other classification protected by state, federal and local laws, unless such classification is a bona fide occupational qualification.

For more information on Fort Bend County's Title VI / Nondiscrimination Statement, visit www.fbctx.gov/comply

Fort Bend County is committed to providing equal opportunity and reasonable accommodations to employees with disabilities. FBC complies with the Americans with Disabilities Act and all other applicable federal, state and local laws regarding disability discrimination and accommodation.