Customs Brokerage Agent
Expeditors, Memphis, TN, United States
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. 15,000 trained professionals 250+ locations worldwide Fortune 500 Globally unified systems Ensure the proper and timely movement and clearance of freight, while providing an exceptional customer service within the Customs Brokerage department. Major Responsibilities: Deliver Exceptional customer service Ensure accurate and timely data entry into our operating system Receive shipment notifications Verify all charges due Surrender docs and payment to obtain freight release Review documents and prioritize Create entry summary Submit docs to customs Dispatch freight Confirm delivery Ensure customer profiles are updated and current for assigned accounts Support operations where needed Meets company standards of 52 hours training per year Excellent verbal and written communication Experience with word processing, spreadsheets, Windows, Outlook and various PC based software Willingness to learn and develop the industry skills Sense of urgency Attention to detail Have a positive attitude and an innate desire to help people Desire to work in a team environment Work with integrity Maintain a professional Appearance Have Confidence even in the face of intense challenges Be curious to learn and grow Adhere to the company's 10 cultural attributes: Appearance, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor and Visionary Be resolute and results oriented- get the job done! Expeditors offers excellent benefits Paid Vacation, Holiday, Sick Time Health Plan: Medical, Prescription Drug, Dental and Vision Life and Long Term Disability Insurance 401(k) Retirement Savings Plan (US only) Employee Stock Purchase Plan Training and Personnel Development Program All your information will be kept confidential according to EEO guidelines.